Bring suitable footwear such as swim shoes – sandals must not be worn
Minimum age is 5 years
Child price applies to children aged 5–11 years – if your child is taller than 1.4 metres, you may be asked to provide a passport or other identification to prove their age
To redeem 50% off photo packages in the park, available when booking the options including transport, you must show a copy of your digital voucher
Children under 12 years old who are taller than 1.40 m must also present identification to verify their age.
In the Toboganxote activity, each raft must carry a maximum of four people; the maximum weight per raft is 320 kg, and the maximum weight per person is 136 kg. The minimum height is 1.30 m. Wearing a helmet and knowing how to swim are mandatory.
For the zipline activity, the maximum weight is 136 kg, and the minimum is 40 kg. The harness circumference capacity around the waist is 120 cm and 65 cm around each leg. For children, the harness must fit correctly, and they must have a minimum height of 1.10 m; otherwise, for their safety, they will not be allowed to participate in the activity.
For Amphibious Vehicles and Underground Expedition, the minimum height is 1.10 m; for Rafts and Swimming in the Stalactite River, it is 1 m; for Hamacuatizaje, the minimum height is 1 m, with a maximum weight of 136 kg.
Some activities are not suitable for pregnant women.
Certain park activities are not recommended if you have heart problems, fear of heights, recent surgery, back pain, epilepsy or if you get dizzy easily.
MX +52 55 7100 0400
There are two different options: Book TICKET ONLY - No transfer or selected discounts included. Or book a TOUR with transfer and selected discounts included
Not suitable for expectant mothers
Not suitable for expectant mothers or guests with back problems
Not suitable for guests with poor health
Not suitable for guests with cardiac or respiratory problems
Not suitable for those with reduced mobility
Not suitable for families with small children
Not suitable for guests who can't swim
Height, weight and/or age restrictions may apply
Bring biodegradable insect repellent
Bring your passport or official EU identification
Bring money for extras or gratuities
This tour involves a moderate level of physical activity to participate
Not suitable for those with reduced mobility due to moderate walking distance during tour
Children must be supervised by an adult (over 18 years) at all time
Bring bathing gear and sunblock
Bring a towel
Bring suitable footwear