Poor
So its partly my fault for ready tansfer included as tranfer us to the excursion but its not its only a transfer from one side of formentia to the other, after waiting at the hotel and noone showing up I spoke to the holiday rep who called the woman asking to change us to the 1pm and we can get there , unfortunately she had an awful manor and said some cruel things, ive lost my money because they refuse any help - family boat trip was so much better service than this and booked us last minute