Excellent
The hotel was very clean and well maintained, the rooms were spacious and had all the necessary equipment including air-conditioning, ceiling fan, iron, hairdryer, scales and an umbrella. They were cleaned every day and towels arranged in various designs on the bed as a nice touch. Lovely clean pool areas, nicely landscaped gardens and plenty of room, so finding sunbeds wasn't a problem. situated with direct access to a beautiful white sandy beach. The staff were really helpful and friendly. 5 restaurants, including buffet restaurant and 4 more themed restaurants, plus a snack bar, and a main central bar area. Slightly annoying to find that although you couldn't reserve tables at the themed restaurants, (we were told it was first come first served), but if you were a Diamond Club member you could reserve a table which seemed a tad unfair to the rest of us, and most days we found that all the tables were already reserved. The food was reasonable considering the situation the country is in, but we found it rather bland and had to ask for salt and pepper. The all inclusive drinks were good, plenty of rum!! The hotel had a programme of evening shows, we didn't watch all of them but the water ballet was impressive and unique. Overall, we would recommend this hotel. We did 2 excursions - Havana Premium and Catamaran tour which we would highly recommend.