Excellent
The check in at Manchester airport was the worse I have ever had, things then just got better , the flights ,and food and drink on board were good. We arrived in Cuba the transfers was quick . The check in at the hotel was quick , our room was excellent and the hotel was far better than expected, we had a wonderful 2weeks holiday, we would give10 out of ten for the cleanliness, throughout hotel ,the staff ,including cleaners , the beach , pools and the layout of hotel , I would recommend this hotel to anybody. But I have to say the food could have been warmer , but the worse thing was the information about the shows , the daytime activities ,towards the end of my holiday I find a screen which was in reception and it showed whats on and to find out for the day you on took 5 mins . It should show wants on for the day that you are on , I ask the animator what was on that day and he told me well I think it’s ? He didn’t know. .. There is an open deck bus that that picks you outside the hotel and takes you round the resort ,you can get on and off when you when you want , 5 euros. . On my way home the transfers from the hotel was to early and we had to wait 30mins in the bus outside the airport be fore we checked in .The fight home was good , but the time you had to wait at Manchester airport for you case to arrive was unacceptable. But overall we had brilliant Holiday Roy