By booking less than three months before the planned tour date, the customer acknowledges that online tickets for Auschwitz may no longer be available due to museum restrictions and high demand, as tickets often sell out well in advance. In such cases, tickets will need to be purchased on-site by the driver at the ticket office, which may involve waiting in line
If a booking is made just a few days in advance, the tour operator will arrange an early departure from Warsaw (around 4 am) to secure tickets on the spot. However, the local provider cannot be held responsible for ticket availability at the ticket office
If tickets are sold out, customers will be refunded the nominal price of the museum entry tickets, but not the cost of the entire tour. Alternatively, clients can opt for a non-guided visit to Kraków's Old Town. Such situations are extremely rare and beyond the control of the local provider
Pickup is available from hotels in Warsaw city centre - there might be a supplement for pickups outside the city centre. You'll be picked up between 4.00 am and 8.00 am. The tour operator will confirm the exact pickup time the day before the tour
The museum requires the name and surname of every guest, please add this additional information at checkout. Providing a wrong name and surname will prevent customers from entering the museum
This tour requires a minimum of 2 reservations for the same date