Great
The guide (Sophia) was excellent, good-humoured, enthusiastic, engaging, and knowledgeable. Although the rainforest and suspension bridges were interesting, it was disappointing that fauna was not in abundance; the promotional material should contain a rider about the dry season! Also, before entering the forest, it would have been helpful if the guide had pointed out the sign requesting visitors not to speak; we had some travellers who did nothing else on our tour! Food at the Baldi thermal spring was adequate and in good quantity, but overall this facility is not a patch on the gardens and spa at Tabacon. TUI really need to do better on this portion of the tour. Finally, the biggest surprises were; 1. No water was offered during the day, aside from the late lunch, and 2. The tour lasted over 12 hours, door to door. Suggest the promo material be updated to reflect the latter.