Passeio exclusivo Dolphin Cove Montego Bay

Quite expensive Could do with giving options maybe with and without lunch included On top of it Cost of locker too high a bit of a rip off 10 dollars Also not much time left after the experience to have lunch anyway Staff friendly and knowledgeable Enjoyable experience. Will recommend it

Collection and transferl to attraction was smooth. Despite our coach arriving first, long queue to get wrist band and sign waver. Quick walk through gift shop to benches and lockers. Sorted into groups of 8 to 12. Dolphines were amazing! Instructors also informative. Photographer took good photos, we had gold package with Tui so thought we had maximum package, but could not get group photo in water with Dolphines without blue band? Jerk chicken lunch was luke warm, so did not chance eating.

Was a great half a day activity, (had anticipated it to be the whole day) and the lady leading our group in the water was really good as my daughter was apprehensive at first. However, having paid for the gold package I did not see how it differed to the experiences which were also running simultaneously in the water nearby us, compared to what it stated we would receive on the web site.

The experience with the dolphins was amazing!! The trainers knowledge and relationship with the dolphins was great to see. Don’t get long enough time with the dolphins for the amount of money paid but still glad I had the experience!

The only part TUI played in this was the booking. The bus turned up late but the experience was amazing…not much else to do there but the dolphins were amazing and kept in really good conditions…me and my son thoroughly enjoyed the time with the dolphins

Very nice to see the dolphins. We paid for the silver package..but were given basic wristbands with the word silver written on it. Had to explain to the instructor 3 times, to get the 1 ride we paid for...embarrassing

The pick up times were a bit confusing .. my pick up was 8:28am...but there was no pick up. I was told by abouther rep it would be at 9:10 (slightly We return just after 9am and the driver told us there were a few more guests to arrive. He seemed a bit irked when these guests arrived at 9.20am, which they said was their pick up, and to be fair there were 3 different pick up times for different encounters...which didn't make sense if were all travelling together. It was a lovely drive, the driver was very informative on the things we saw and drove through. We arrived at Dolphin Cove at 10am, he told us our slot was at 10.30 and that he would be returning at 1pm....I did think that that was pretty short as the tour specified it would be 4-8 hours. We then checked in, got our wristbands went to the toilet, half wandered down a path towards the stingrays,a member of staff told us it was time to make our way to the dolphins. They gave us some brief info and instructions and divided us into groups before heading in to meet the dolphins. Our dolphin was Alex but sad tonday and can't rmba the trainers name, but he was EXCELLENT!! He made sure we each got our time with Alex and have us lots of information and laughs. My daughter was a bit shy, but he made Alex pass by enough times for her to get the courage to touch her.. We had a gooood amount of time in the water...atone point I did think did they mix up our experience as felt like we were getting more than what we paid for in terms of interactions and timings...but later realised he was filling the time for the other groups to finish together... which was great for us!! After we came out of the water, lunch was provided, however seeing the time and and the queue for food, I made my way to the stingray, got in the water and had some pics taken and got to touch it. We then made our way to the ostrich and camel...but there was no camel a man told us...?? We headed back to see our pictures (which were all included in the price as it was a Saturday deal) at that point everyone else was coming to look after their lunch, so it was was bit hectic as there weren't enough monitors on for us all to view. By the time we got the receipt for the pictures, it was 12.55.... we rushed to the lunch spot and crammed down a small plate of food before making out way to the car park. 1pm was definitely too quick for a pick up as, had we went for lunch at the same time as everyone else, we would not have had enough time to see the stingray. ... but also seeing the stingray and getting our pictures gave as VERY limited time to eat. Overall the Experience was AMAZING I would highly recommend it, especially with the Saturday deal as I know the pictures normally cost alot..and the pictures are very nice, you'll want to get them! The main thing I would change is the time alloted for the day. 1hour more would be enough time to get a full experience of the extras outside the dolphins... eg. Birds ostrich, stingray, pictures, lunch, gift shop and "camel" if it returns lol

Transfer was booked at 7.25am waiting in lobby no one shown up holiday rep was due at 8.00am couldn't find her, telephone call made to customer service who didn't know what has happened to transport. Finally 8.30am Transfer arrived mentioned to driver we were supposed to be picked up at the time to his response, "jamacian time is different" no apology nothing! Reached Dolphin cove and everything was amazing. 100 Dollars for photos to expensive and 1 photo 40 Dollars to print . Amazing day over priced on photos

Swimming with the dolphins was fabulous although at the price we paid we were hoping to get a bit more time in the water with them and with fewer people. The guide was knowledgeable and the photos we received were fantastic. The bit that was really disappointing was that I paid for this experience in advance from the UK. I informed our rep at the welcome meeting that I had booked and had printed off the tickets. She said all I needed to do was go to the lobby at pick up time. When we got to the lobby, Dolphin Cove had no record of us and treated us as though we were trying to con our way in.

Great experience, the dolphins and the trainers are fantastic however the description is a little misleading. Booked the gold package. 40 minutes with 2 dolphins and 2 hours free swim. Everyone that were on different packages had the same amount of time with the 2 dolphins (even though silver says only 1 dolphin) as for the 2 hours free swim it was non existent. We arrived at dolphin cove for 10:30am and were told to be back on the bus for 12:30. By the time we got in went through orientation and got down to the dolphins it was gone 11am. 40 minutes with dolphins, then collecting pictures (they were included in the package which was great) and then it felt like you had to be dressed and back on the bus. There was no time to swim with the string rays (which we also couldn’t find) or free swim at all.That being said I’d still do it again, I just think it’s advertised as something it isn’t.

The park was quite basic and we didn't see any stingrays as advertised but I would say the dolphin experience itself was well worth it for the children, the staff were brilliant very kind and patient, the dolphins were well cared for and as I was told all came from a rescue situation.

Lovely for my daughters to experience being in the water with the dolphins and seeing them perform.. Great trip

Brilliant experience, especially for children. My daughter is 7 but tall, younger and shorter children may struggle with the depth, although everyone has a life jacket. My only gripe was that there was a whole session of people trying to get photos but one person helping, took ages!