Entry to the site with dangerous items or accompanied by animals is not permitted
Bringing food products and smoking are prohibited on the premises
Park and Palace of Monserrate are partly wheelchair accessible: in the Park there is a ramped route from the entranceway as far as the Palace with particular attention needed for steeply sloping sections. In the Palace, there is no access to either the second floor or the kitchen for persons with mobility restrictions. The Palace interior features a 3-D scale model of the Palace that visitors may touch and discover more about the building’s layout
There is an accessible cafeteria. Please check the official website for additional information about accessibility
This is a combination of a downloadable self-guided audio tour for your smartphone (accessible through an app) and an entry ticket for the Park and Palace of Monserrate
No live guide or meeting point provided
After booking, you will receive an email with further instructions on how to access and download your audio tour. Please check your email spam folder as well
The course of the visit may be modified and special restrictions may be imposed. The visitors must always adhere to the guidelines of the site
You are required to book per device to be used, not per participant
An Android (version 5.0 and later) or iOS smartphone is required. The audio tour is not compatible with Windows Phones, iPhone 5/5C or older, iPod Touch 5th generation or older, iPad 4th generation or older, iPad Mini 1st generation
You will need storage space on your phone (100-150 MB)
Free and reduced admission can only be acquired at the ticket booth on-site
You are advised to wear comfortable shoes
During the hot summer months, it is highly recommended to wear a hat and use sunscreen