Excellent
While I found the overall experience very good, and although I understand the higher cost given the efficiency and convenience, I do have a serious concern regarding the visa fee. We were informed that the cost was 25 euros, but as we only had sterling available, we were charged £25. Our guide had explained that the fee should either be 25 euros or the sterling equivalent based on the exchange rate. Clearly, this was not applied, and we were overcharged. I believe this was unfair.