Pick-up service is available upon request with an additional fee of AED 150 (optional). If you would like to arrange pick-up from your hotel, please get in touch with the local partner. You'll find the contact details in your voucher after booking
Minimum age for the Beach Tour is 12 years old; minimum age for the other tours is 16 years old
Riders must be at least 130 cm in height, regardless of age
The maximum weight limit for riders is 105 kg
Each tour requires a minimum of 2 and a maximum of 6 participants
The Beach Tour and Desert Tour are guided by a facilitator who speaks English and French; the Old Town tour is led by an English-speaking facilitator
For the Self-Guided Beach Tour, please download the POPGuide app in advance. This audio and multimedia guide is available in English, French, German, and Dutch
Helmets are provided free of charge and are mandatory for all riders
Participants must be in good physical condition and have sufficient eyesight that meets basic driving standards
Riders should not suffer from any medical conditions or impairments that may affect their ability to safely operate a bicycle
Pregnant individuals and those with heart conditions, neck, or back issues are advised not to participate
All riders must sign a liability waiver before the ride
Minors must be accompanied by a parent or guardian
E-bikes are designed for single riders only and cannot carry child seats
All participants must bring their original passport or Emirates ID
Comfortable clothes and closed-toe shoes, sunscreen, sunglasses, and a light layer or a jacket for the sunset ride