Average
TUI know we're from UK, but despite approaching the tour boat staff there was no English speaking guidance or information throughout the entire day from 0830 to 2330, except for two printed pages given to us after we raised the issue. These seemed to have been printed from Wikipedia. This was obviously very frustrating, and worrying if anything went wrong. We spent the whole day trying to figure out what was going on, and this completely spoiled what should have been an enjoyable experience.