Excellent
Our tour guide, Thomas, ensured everyone knew what we were about to see, what we were to experience , safety and practical suggestions and where to meet at the end of the day. The guide we met in Verona was knowledgeable, and easily understood within a group of around twenty by the use of headphones. Some lovely buildings to see but get away from the crowds and wander the back streets, enjoy the peace and small cafes/ restaurants.