Average
I did enjoy the holiday and I'd say TUI did a good job overall. However, when we arrived at the Naples airport, the guidance to the buses could have been clearer. Also the pickup from the hotel was way too early for what we needed. We went through a busy airport, had breakfast, and still waited for over an hour. As to the hotel, the staff were amazing and we liked everything except that the room did not have an iron and am ironing board, and the private beach wasn't fully included in the price