The audio tour is available in English
Book per device to be used, not per participant. During check-out, you will have to enter the exact number of participants
Opening hours of the museum: daily 8.00am to 8.00pm. On Good Friday the Museum is open from 12.00pm to 5.00pm and on Holy Saturday from 8.00am to 3.00pm
No live guide will escort you and no extra equipment (smartphone, headphones etc.) will be provided
An Android (version 5.0 and later) or iOS (version 15.0 and later) smartphone is required. The audio tour is not compatible with Windows Phones, iPhone 6/6 Plus or older, iPod Touch 6th generation or older, iPad 4th generation or older, iPad Air 1st generation, iPad Mini 3rd generation or older
You will need storage space on your phone (100-150 MB)
After booking, you will receive an email with further instructions on how to access and download your audio tour. Please check your email spam folder as well
Download the tickets and audio tour while on Wi-Fi prior to your visit. Mobile signal may be weak at the site
Ensure that your smartphone is fully charged and that you bring your earphones
Both the museum building itself and its exhibition spaces, are accessible to people with special mobility needs