Maximum group size is 10
Seasonal activity from June to September. Days of operation: Monday to Saturday
Minimum age to swim with whale sharks is 8 years
Bring your own towel, sunscreen, cap or hat, money for souvenirs and dry clothes
Guests must pay dock fee of USD 15.00 per person at check-in
If your hotel is in Riviera Maya, there's a USD 20.00 per person charge to be paid at check-in
Touching whale sharks can scare them or make them feel stressed, which in turn can disrupt their natural behaviour – we definitely don't want that. We want to make sure your experience respects the animals as much as possible, so let's do everything we can to look after these gentle giants. When you're in the water with them, please keep a safe distance away
Not suitable for expectant mothers or guests with back problems
Not suitable for guests with reduced mobility
Not suitable for families with small children
Not suitable for guests with cardiac or respiratory problems
Not suitable for guests who suffer from travel sickness
Bring bathing gear and sunblock
Bring a hat
Transfers not included
Transfer is available for an extra charge
Some entrance fees and optional extras are payable locally