In order to work, iOS requires version 12.1 or later
Please note that iPhones sold in China do not support eSIM and certain cell phones sold in Hong Kong and Macao do not support eSIM
This eSIM is data only. It does not include a phone number to make phone calls or send SMS messages
Your eSIM QR will be delivered via chat or email within 6 hours from your purchase
Please activate your eSIM using the QR code you will find in the email that is sent separately
Data plan validity starts immediately when the eSIM is installed (Expiry date - 30 days from the purchase date)
You may install the eSIM before travelling (before your flight) or, at your destination, when you need it
To successfully install the eSIM, a stable Internet connection is required
All Data plans (4G/3G Speed) will thereafter follow unlimited data under *FUP for the duration of the validity plan
The eSIM can only be installed once. Do not delete/remove your eSIM from your device after successful installation
You can have different eSIM plans installed on the same device
Data speed varies depending on the country and location
Please make sure your phone is unlocked by your operating carrier and its operating system are compatible with eSIM, failure to do so may result in activation failure, and refunds will not be granted