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Excursions & day trips
Full-day tour of Crete’s historic Knossos Palace and Heraklion
Crete, Greece
4.4/5
Free Cancellation
Language:
English
Mobile voucher accepted
Duration: Fixable
Do this because
It'll take you right back to the beginnings of European civilisation on a tour of Knossos Palace
You'll get fast-track access to the labyrinth of corridors leading to King Minos' original throne
The history-steeped streets of Heraklion's city centre are yours to wander on a guided walking tour
Heraklion's street markets are the ideal place to haggle over local treats and hand-made crafts
Your guide's a proud, local expert when it comes to the history and legends of Crete
What to expect
'The Palace of Knossos is one of the most important archaeological sites in Crete because it's where Europe's first civilisation began,' says Veta, one of our guides. A born and bred local, she knows a thing or two about the legends and myths surrounding the island's most popular attraction. You'll spend the day watching history come to life as you tour the grounds of the palace, before crossing over to Heraklion for some free time in the capital.Once the hub of Crete's Minoan civilisation, Knossos Palace sits in the heart of what's considered to be Europe's oldest settlement. You'll enjoy...
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What's included
Transport
Guide
Admission to Palace of Knossos
Knossos App provided for a 360-degree virtual view of Knossos
Audio headset guide
What to remember
Just so you know, Crete is a large island with many resorts and hotels dotted along the coast. Because of this, the transfer time on this tour could be up to 2.5 hours each way, depending on your hotel's location and traffic conditions on the day
Knossos App allows guests to see a 360º and 3D view of the archaeological site
There's a donation towards the preservation of Knossos Palace for every excursion sold
This is a very popular and in-demand activity. Expect higher levels of attendance during July and August
Bring your passport or official EU identification
Not suitable for guests with reduced mobility
Provider
TUI Hellas Travel, Tourism and Airlines SA, with Tax Number 094469778 and Travel License Number 0261Ε60000126100
Booking Fee
Good news! No extra fees are applied to this booking.
Cancellation Fee
Receive a 100% refund if you cancel up to 1 day before the experience begins
Reviews
great
4.4/5
Based on
100 reviews from verified customers
C
Carol Barker
October 2025
From United States of America
Traveled as
As a couple
- 38 years old
Great
S
Steve. P.
October 2025
From United States of America
Traveled as
With family
- 42 years old
Excellent
B
Ben
September 2025
From United States of America
Traveled as
As a couple
- 20 years old
Excellent
Guide was excellent, really informative and friendly. It was also great to have time on our own and explore Heraklion. Hard to fit everything in but a great overview of the palace. Coach was good and service pleasant
J
Jane Rose
September 2025
From United States of America
Traveled as
As a couple
Great
Guide superb Time spent on coach too long preferable if smaller groups less pickups and drop offs
A
Angela
September 2025
From United Kingdom
Traveled as
As a couple
- 25 years old
Poor
Not enough time at Knossos palace at all! Our guide rushed us round and we kept loosing her and couldn't hear what she was saying if you got slightly out of range of the listening device. I was very disappointed that we were rushed round. At one point the guide advised us to just go in one room (not the throne room) take pictures and get out as another group was coming, the guide was more concerned about them than us! The Knossos palace is why we went to Crete! Extremely disappointed
A
Andrew & Jacquii
September 2025
From United Kingdom
Traveled as
As a couple
Excellent
The guide was extremely knowledgeable and provided detailed information about all aspects of the tour, and everything ran at the published times.
S
Shelley
September 2025
From United States of America
Traveled as
As a couple
- 43 years old
Average
Knossos was too busy. Far too many groups allowed in together … Berger management of the sight. Disappointed We felt we would have liked to be given the opportunity to wander roubd on our own, we would have got more from the experience, we like to sit and absorb the history ..We would have gained more by just sitting and taking it in. Heraklion was good as we were able to explore and not tied to a guide.
C
Colin
September 2025
From United Kingdom
Traveled as
As a couple
- 48 years old
Average
Pick up great, guide great, Knossus good but the crowds were awful and ruined it for us. Would not have booked if known how bad it would be!! Nice afternoon in Heraklion tho
E
Ellie
September 2025
From United States of America
Traveled as
With friends
- 7 years old
Excellent
Our guide Eleni was amazing! Even though it was the busiest she’d seen Knossos this season, she showed us everything, kept us all in the shade as much as possible and looked after the group throughout the experience. She was knowledgeable and very friendly.
V
Vicky H
September 2025
From United States of America
Traveled as
As a couple
- 36 years old
Excellent
The whole day was brilliant. Smooth transport, arrived on time etc. Our guide, Bobi, was brilliant- extremely knowledgeable and interesting. Visiting Knossos is a ‘must do’ experience!
L
Leah
September 2025
From United States of America
Traveled as
With family
- 5 years old
Great
Overall the trip was amazing great value for money, our tour guide Poppy was very knowledgeable. The only thing that could have improved our experience was some free time in knossos, the time in the palace felt rushed.
M
Matt
September 2025
From United States of America
Traveled as
As a couple
- 32 years old
Great
Needed more free time at the Palace. We were sent off on our free time at 11:35, but had to be back at the bus for 12:00 which, given the crowds and the walk to the bus, translated into little more than 15 mins. Then, once we were on the bus and heading into Heraklion, the guide said we would have 3 hours free time to look around! We really could have done with 30-45 mins of that time being at the Palace.
D
Deborah
September 2025
From United States of America
Traveled as
As a couple
Poor
Wasn't told about having to pay for museum, the trip was over priced considerably to enter ruins was on €20.00 each hole trip cost £136.00so coach was £96.00. What a con
R
Rachel and Lawrence
September 2025
From United States of America
Traveled as
As a couple
- 36 years old
Average
We found the day very long, if you are on an early pick up, we spent two hours each way. We first went to Knossos and it was very busy, that's what all the excursions do. As there were also three cruise ships in port as well. It would have been better to do Knossos in the afternoon. The tour guide was very nice and accommodating. Driver did a good job as well. Overall though going from Rethymno be prepared to be on the coach for a long time.
C
Carl
September 2025
From United Kingdom
Traveled as
As a couple
- 47 years old
Great
Tour of Knossos Palace was good with very knowledgeable guide. One downside was the long (1hr) queue to see throne room so we did not get to see. Tour of Heraklion was dissapointing, not much of guided tour in reality.
P
Peter
September 2025
From United States of America
Traveled as
As a couple
- 48 years old
Poor
Listed a minimum 8 hour duration but wasn't. Bus was 1 hour late to pick us up so guide had to rush through the tour (she was good though) hence no free time to explore after Knossos the tour as we were herded back onto the bus to see Heraklion. Total duration was a little under 7 hours.
J
Jacky
September 2025
From United States of America
Traveled as
As a couple
- 50 years old
Excellent
The tour started late, we were waiting over 40 mins for coach pick up. No where to sit not much shade . If we had been told it was very late we could have sat in a cafe. The guide was very informative. Once everyone had had a comfort break we made our way into the site. We were able to look around and hear her commentary though the ear piece we had . In Heraklion we were taken through the town and shown the way to the harbour. We would recommend this tour.
J
Jo
September 2025
From United States of America
Traveled as
As a couple
- 44 years old
Average
Coach over half an hour late, no update given Nowhere near enough time in Knossos. Felt very rushed. Far far too much time in Heraklion which would have been better used in Knossos. Guide Maria was fantastically knowledgeable
L
Lucy
September 2025
From United States of America
Traveled as
As a couple
- 21 years old
Excellent
Our guide Popi was excellent and super knowledgeable.
M
Mackenzie family
September 2025
From United States of America
Traveled as
With family
- 39 years old
Excellent
Caterina was just a joy from meeting us at our bus stop, the first of the day, to her knowledge and nurturing of everyone within the group, she was just super. She clearly loves her job and her home island which enhanced our day. The bus driver whose name I sadly forget was great and felt very safe.
T
Trevor B
September 2025
From United States of America
Traveled as
As a couple
- 40 years old
Great
More time at Knossos would have been good
J
Jochen
August 2025
From United States of America
Traveled as
With friends
- 30 years old
Excellent
Sehr schöne Tagestour nach Knossos und Heraklion. Der Reisebus war pünktlich am Hotel. Unsere Tour Guide war freundlich und hat uns viele Infos mitgeteilt.
V
Vicki
August 2025
From United States of America
Traveled as
Alone
- 20 years old
Excellent
We had Maria as our guide and she was the highlight of the trip. She was knowledgable and passionate and really brought Knossos and its myths alive. She gave time to rest in the shade as it was a hot day without letting us miss anything. Knossos was busy but manageable and Maria pointed out so many points of interest in Knossos and Heraklion. Would recommend
R
Rosie
August 2025
From United Kingdom
Traveled as
With family
- 47 years old
Great
No free time in Knossos.. literally had 10 mins at the end of the guided tour. Also ticket stated that we had to bring passports which were not looked at. With 2 7 year old to watch we could have done without the extra worry of carrying passports around unnecessarily.
S
SarahT
August 2025
From United States of America
Traveled as
With family
- 32 years old
Poor
Knossos was too full with very large cruise ship group passengers. Tui knows this is a problem as I've seen the same problem on recent reviews . The guide told us that Tui knew it was a problem. I wonder why then, times are not changed. We saw little of what we paid for because of long queues. Tui could probably work out times when cruise ships are likely to be in. When we arrived, we were rushed by the guide to join another group and she said we were 45 minutes late and wasn't welcoming.
D
Durham rsident
August 2025
From United States of America
Traveled as
As a couple
- 40 years old
Excellent
Stella was extremely knowledgeable and professional.driver was good.pick ups smooth.
K
Kendo
August 2025
From United States of America
Traveled as
With family
- 39 years old
Great
The palace tour was interesting, although we did have to queue for a while in the hot sun to see the throne room. The ear pieces worked well throughout. There was enough time in Heraklion and we were able to peruse at our leisure. The tour guide kept the tour interesting.
M
Mark
August 2025
From United States of America
Traveled as
With family
- 36 years old
Average
It's not TUIs fault that Knossos is hugely overcrowded, which was the biggest issue. But at Knossos, I think I would have preferred the option of a guide book and 2 1/2 hours to wander, rather than the endless chatter from the guide through the ear piece provided, with 15 minutes at the end to try to go back to the bits that were worth pictures. No disrespect to the guide, but I think the option of "DIY" should be offered.
G
Gillian
August 2025
From United States of America
Traveled as
With family
- 36 years old
Great
I didn't enjoy the tour of the palace and felt I should have saved a bit of money by going on a tour that just gave more free time there. The problem was the group was far too large. I was so far behind the tour guide that as she spoke nothing she said correlated with what we were looking at. As a result, I felt I learnt very little about the place and it was very frustrating.
N
Naomi
August 2025
From United States of America
Traveled as
With family
- 25 years old
Excellent
It was a very good day, with lots of information given. The fact that the guide held a space in the que for part of the tour whilst an adult with children could stand in the shade as had a que of 45 mins on a very hot day. Some more temporary shade spots for hot days at Knossos Palace would be handy for hot days
M
Mrs Walters
August 2025
From United Kingdom
Traveled as
As a couple
- 53 years old
Excellent
Enjoyed both Knossos and Heraklion. The only minus is the coach didn't have toilet facilities! We were 1st pickup and to stay on a coach with no facilities for almost 2 hours was very uncomfortable.
T
The Chingers
August 2025
From United Kingdom
Traveled as
With family
- 23 years old
Great
Personally Heraklion wasn’t for us. We did have a poor experience eating lunch giving my wife stomach problems. The tour guide however was an absolute credit to the company. She personally walked her to the chemists and even went in to the chemist to explain the issue. Absolutely fantastic. I would potentially look to include lunch from a reputable establishment known to the business as choosing places to eat in a short space of time in a big town can be stressful.
A
Archer
August 2025
From United States of America
Traveled as
As a couple
- 42 years old
Excellent
Superb guide, very knowledgeable and informative. Would have liked a little more free time at knonoss Palace.
B
Bethan
August 2025
From United States of America
Traveled as
With family
- 26 years old
Great
This tour was really great value for money. Our tour guide Maria was so knowledgable and friendly, we learned so much about the history of Crete and the mythology. We visited in August so it was very busy but never felt too crowded. The one downside was the many trips to other hotels to pick up other guests. We spent 5 hours total on the bus from Elounda. It was nice to see some other resorts and my daughter could sleep so not all bad! I would still recommend it for the info and convenience.
M
Meg
August 2025
From United Kingdom
Traveled as
With family
- 27 years old
Excellent
Katerina our guide was brilliant, really knowledgeable. We visited on a day when a cruise ship had come in and the site was incredibly busy with long queues outside in the heat. Katerina did her best to keep us cool, leading us to shaded areas when she could.
T
The Martins
July 2025
From United States of America
Traveled as
With family
- 34 years old
Excellent
Very enthusiastic guide with in depth knowledge of the site. Scorchingly hot.
A
Ashton
July 2025
From United States of America
Traveled as
With family
- 24 years old
Average
We enjoyed the trip, but was disappointed to find out that we paid £51 each for our children and entrance to Knossos was free for them so £102 for a bus was very expensive and not value for money at all. The guide was very good, although she did depart before dropping off anyone at the hotel which is the first time I’ve seen that. Plenty of time for shopping, overall good but not happy with price for children
Z
Zoe
July 2025
From United Kingdom
Traveled as
With family
- 33 years old
Excellent
A
Andrea
July 2025
From United States of America
Traveled as
With family
- 28 years old
Poor
My son is 13 and we had to pay more for him thank my 9 year old due apparently due to his age meaning the prices being considered an adult by the Palace. It was very clear that his entrance to sites was free as he as under 18. There is no need to charge extra for children over 12. The ticket had 0 and we were told that under 18s are free at all Greek sites. The cruise ships being in meant the site was so busy so you couldn’t really take you time and look at stuff.
T
The famiky
July 2025
From United States of America
Traveled as
With family
- 49 years old
Poor
P
Persephone
July 2025
From United States of America
Traveled as
With family
- 41 years old
Average
Transport was good, liked easy access and not having to queue to enter. Guide was very knowledgeable but it was difficult to see her all the time. Need to be more recognisable. Tour of the city was a good length, museum ticket should be part of the package. Update info as under 25 enter for free.
D
David
July 2025
From United States of America
Traveled as
As a couple
- 55 years old
Great
D
Disgruntled
July 2025
From United States of America
Traveled as
Alone
- 33 years old
Poor
The pick up point was an hours journey from where I was staying so I cancelled at the last minute. TUI staff phoned me the evening before to confirm I would get a refund but was then refused the refund when I returned to the UK as I had no proof that the phone call had happened. TUI staff phoned me so I had no choice in the communication medium but that was then used to refuse refund. Terribly planned excursion and extremely disgraceful customer service upon return to the UK.
S
S
July 2025
From United States of America
Excellent
Very enjoyable day. Great guide
M
Mr and Mrs
July 2025
From United States of America
Traveled as
As a couple
- 41 years old
Excellent
Pobi was very helpful and informative on the tour of Knossos palace and explained things well. Being fast tracked in was great and the arphones helped us hear the ininformation easily. Worthwhile trip so you know the history. Great! We were further back going through the town and with so much noise, felt like we may have missed some information. We did enjoy the town and shopping eating experience was very nice. Recommending the tour and Pobi and the driver. Enjoyed the day ththoroughly. :):)
R
Rbird
July 2025
From United States of America
Traveled as
As a couple
- 51 years old
Average
It was too crowded. Queuing in sun for half hour to see one tiny room for 2 minutes not good. Not Tui fault that 3 cruise ships where visiting. But surely different timing would mean we weren’t there at midday when at busiest.
A
Alex
July 2025
From United States of America
Traveled as
As a couple
- 38 years old
Excellent
C
Colette
July 2025
From United States of America
Traveled as
As a couple
- 18 years old
Great
I
Ian & Lynne
July 2025
From United States of America
Traveled as
As a couple
- 50 years old
Great
The Palace tour was very interesting, our guide Irene was very knowledgeable. We went on 1st July and it was very hot to be stood outdoors at midday, we suggest you start the tour a bit earlier in the day during the high summer months. There wasn’t much to do in Heraklion as there wasn’t really the time to visit the Museum. So if the tour started earlier and then finished a bit later it would allow time to visit the Museum and do it justice.
S
Sara
June 2025
From United States of America
Traveled as
Alone
Poor
The highlight was supposed to be Knossos Palace visit. It was very busy so no fault of the guide, however after her tour there was less than half an hour of free time given to explore the ruins (minus 10 minutes queuing for toilet!). Then to be given 3 hours in Heraklion was too much time. The balance was no good in my opinion. The Palace was what I had booked the trip for. Disappointed.
J
Janka
June 2025
From United States of America
Traveled as
As a couple
- 50 years old
Excellent
The guide was exceptionally excelent. Concise, understandable and always to the point. Simply great.
L
Len
June 2025
From United States of America
Traveled as
As a couple
- 58 years old
Poor
Knossos palace was much too crowded, why go there on days when you know cruise ships will be arriving? The guide was very knowledgeable but unfortunately it was too much information to take in. I would have liked more time to explore at my own pace. It was an eleven hour day for us, but most of that time was take up with picking up and dropping off other passengers.
B
Benny
June 2025
From United States of America
Traveled as
As a couple
- 17 years old
Great
Caterina is a very knowledgeable guide, she was always available to answer all questions and told us about of myths, keeping us busy during the bus ride. However, unfortunately the bus did not picked us up in our hotel, which was a bit disappointing and we had to walk to the nearest pick up point about 30min walking far.
J
Joe
June 2025
From United Kingdom
Traveled as
As a couple
- 4 years old
Excellent
R
Roy C
June 2025
From United States of America
Traveled as
As a couple
- 44 years old
Excellent
45 minutes wait for the Kings room , in very hot temperatures, with no shade , made me and my partner very uncomfortable , Heraklion tour was very good through the streets , very good restaurants for lunch , the tour guide was exceptional
S
Stacey
June 2025
From United States of America
Traveled as
As a couple
- 19 years old
Average
The tour guide was very informative. I felt like the day was pretty long and drawn out. Three hours in the town was quite a lot personally.
T
The Johnsons
June 2025
From United States of America
Traveled as
As a couple
- 38 years old
Average
Longer stay at Knossos and a shorter experience at Herculean
M
M1n3vra
June 2025
From United Kingdom
Traveled as
As a couple
- 54 years old
Excellent
The guide was very knowledgeable. He passion for the history of Knossos shown through her detailed and in depth descriptions of life there. The past certainly came alive
J
Jeffrey Horton
June 2025
From United Kingdom
Traveled as
As a couple
- 52 years old
Excellent
Marie our guide was very good, and the good english talks at each place very interesting and informative, we had trouble spotting her sometimes amongst other similar groups! Very enjoyable and the visit to Herikon after thanks.
A
Anonymous
June 2025
From United States of America
Excellent
This experience was absolutely brilliant. Our guide Maria was amazing. She was so knowledgeable and funny! I loved how she linked the facts to Greek mythology. I would say this is unmissable. The time in Herakleion is also lovely. We spent it in the Herakleion museum.
M
Mendip 7
June 2025
From United States of America
Traveled as
As a couple
- 44 years old
Great
Excellent tour guide Maria, very enthusiastic and made Knossos much more interesting than if we had visited by ourselves. The 3 hour each way transfer from Elounda is really too long, you should consider running a separate bus from Malia and Hersonissos. The location map for pickup points is incorrect in Elounda as the bus stopped in the square not where the markers were for Manos or Elounda Church. If it stops at Manos, put the marker there!
E
Eunice
June 2025
From United States of America
Traveled as
As a couple
- 46 years old
Excellent
Excellent coach transfer from hotel, our guide POPPI was amazing - so knowledgable and the use of the earpiece to hear Poppi on the tour around Knossos and Herakliin was excellent. We would recommend this trip
D
Dorset lass
June 2025
From United States of America
Traveled as
With family
- 37 years old
Excellent
Very knowledgeable guide and headphones great for listening Not enough time in Heraklion
K
Kath
May 2025
From United States of America
Traveled as
As a couple
- 47 years old
Excellent
The guide was very good. She was extremely knowledgeable and friendly. We were told to take our passports with us. These were not needed. The guide said she had asked that we be told to bring hats or an umbrella for use while queing in the sun to see the throne room. We were not told this.
A
Annie
May 2025
From United States of America
Traveled as
As a couple
- 47 years old
Average
The coach was late so it was all a bit rushed around knossos she could have cut down on some of the talk so we had more time to explore at the end. As it turned out we only had half hour to visit toilets and get back to the coach. When we got to heraklion she just walked us down one street and then left us to it, bit disappointed ??
H
Heather Horlock
May 2025
From United Kingdom
Traveled as
As a couple
- 56 years old
Excellent
Very interesting visit
J
Juliet
May 2025
From United Kingdom
Traveled as
As a couple
- 24 years old
Excellent
The tour guide Maria was excellent and very knowledgable.
J
Jojo165
May 2025
From United Kingdom
Traveled as
As a couple
- 27 years old
Great
The guide was very informative but at Knossos gave too much info. Some people like that but I don’t like standing for long periods listening, I like to explore so we broke away from the tour group and did our own thing.
E
Emily and Connor
May 2025
From United Kingdom
Traveled as
As a couple
- 13 years old
Great
The trip was very informative, the ear pieces were a great way to hear the guide over the rest of the crowd (even if they did not stay on very well) Tour guide was very knowledgable and informative. We enjoyed Knossos palace but found the tour and free time around Heraklion a little lacking
J
John Mooney
May 2025
From United States of America
Traveled as
As a couple
- 56 years old
Great
Excellent guide
S
Shaun
May 2025
From United States of America
Traveled as
As a couple
- 19 years old
Excellent
T
Trevor & Julie
May 2025
From United Kingdom
Traveled as
As a couple
- 38 years old
Excellent
Like: Guide's expertise and command of English. Smooth entry to the archaeological site - 'skip the queue'. Balance of time between the castle and the town.
F
Fi Gavin
May 2025
From United States of America
Traveled as
As a couple
- 29 years old
Great
Really good tour guide and visit to the palace. Great price if having to travel further but as staying in Heraklion really over priced.
T
Talia
May 2025
From United Kingdom
Traveled as
As a couple
- 12 years old
Excellent
A little expensive for what it was but we still had a good day, the tour guide was very friendly, the ear pieces could do with being updated
S
S
May 2025
From United States of America
Traveled as
With friends
- 47 years old
Great
K
Karen & Mark
May 2025
From United Kingdom
Traveled as
As a couple
- 41 years old
Excellent
The whole experience was brilliant. The free time was just enough for a wander and to grab something to eat
A
Anonymous
April 2025
From United States of America
Excellent
Our tour guide was phenomenal! A really good experience and would thoroughly recommend for all age groups.
T
Tatie
April 2025
From United States of America
Traveled as
With family
- 24 years old
Excellent
A
Anonymous
April 2025
From United States of America
Excellent
K
KT
April 2025
From United Kingdom
Traveled as
With family
- 24 years old
Excellent
N
NVP
October 2024
From United States of America
Traveled as
With family
- 34 years old
Great
Guide was good and enthusiastic. It was a shame there was a delay getting into the Palace due to new policy of proving children's ages so time spent rallying around to get ID. The pace of the tour felt slow and ear piece useful though annoying but we came away with some facts and idea of how Palace once stood. Pace a bit slow at Heraklion as just wanted to venture out and have lunch but overall it was value for money especially cost of transportation.
C
chloe
October 2024
From United States of America
Traveled as
With family
- 8 years old
Excellent
I enjoyed all of it just I perfer to look and read then listen to the story of the place that was being told by the guide all in all I would say that if you like history and being told what it is about then I would recommend this to anyone
T
Tess
October 2024
From United Kingdom
Traveled as
With family
Excellent
Our guide,Maria was very informative and approachable (thank you Maria and thank you to the driver too.) It was a good trip; one drawback was that the group was large,meaning that the people at the back of the group didn't always have chance to correlate the commentary with the area of the Knossos sight being pointed out.
T
T&C
October 2024
From United States of America
Traveled as
As a couple
- 33 years old
Excellent
Tour guide was excellent, very knowledgeable and friendly. Just the right amount of information and depth for us. We were lucky that the trip wasn't on the hottest day so standing in the queues for the throne room etc wasn't a problem. Good to get some free time in Iraklion and found great place for lunch. It's a shame a short guided visit to the Archaeological Museum is not included but understand that not everyone wants to add this.
G
Green family
October 2024
From United States of America
Traveled as
With family
- 31 years old
Excellent
Very enjoyable trip with an excellent guide. Popi was informative, friendly and insightful. Knossos is fascinating but busy, this was end of season so be prepared for a lot of people to be there. Still 100% worthwhile though.
J
Jo
October 2024
From United States of America
Traveled as
As a couple
- 38 years old
Great
J
JLC
October 2024
From United Kingdom
Traveled as
As a couple
- 8 years old
Great
The experience overall was average. The driver was standoffish to guests on the bus and was late during pick up. The guide was lovely and provided various information about Crete’s history and mythology. Knossos Palace was very full of tourists (expected) and we received info about the palace via ear pieces which had a limited range. There was only 30 minutes or so free time for Knossos Palace. Heraklion was 3 hour free time which was OK but the city is very modern so there’s not much to see.
J
JM
October 2024
From United States of America
Traveled as
Alone
- 59 years old
Excellent
M
M.B
October 2024
From United States of America
Traveled as
As a couple
- 15 years old
Excellent
N
Nicola
October 2024
From United States of America
Traveled as
As a couple
- 45 years old
Great
Great tour rep. A lot of bitchiness between other reps asking people to move on. Also staff wardens at knossis moved you on too quick. No time to experience fully. Staggered coach time slots would sort out demand at 11am?
A
Annabel
October 2024
From United States of America
Traveled as
As a couple
- 11 years old
Excellent
Guide was extremely acknowledgeable and clearly loved his job! The bus was a little late (20 mins) but i think we were one of the last stops. It was nice to have some time around Heraklion on our own as well.
J
julie
October 2024
From United Kingdom
Traveled as
As a couple
- 47 years old
Great
I found the palace too busy but that is certainty nobody's fault. However the advice to go to the museum in Heraklion was great as the museum was amazing. Pick up an travel was spot on and the timings were perfect.
B
Buddy
September 2024
From United States of America
Traveled as
As a couple
- 43 years old
Average
We spent a very short time at Knossos the main reason for the excudion. So much if the oakace we didn't see. Our guidewas knowledgeable but rushed us round. 3 hours in Heraklion was about 1.5 hours too long. Add time at Knossos.
K
Kevin Green
September 2024
From United States of America
Traveled as
As a couple
- 45 years old
Average
The coach was lovely very nice to have air conditioning in all seats. The guide was very knowledgeable but didn’t half go on and on about the same things. The guided tour was disappointing as there were too many groups trying to see the same things all at the same time. This resulted in queues in full sunshine and midday heat to see the highlighted attractions. Opting not to join the Heraklion guided tour we enjoyed a few hours exploring alone until it was time to leave and head back
D
David
September 2024
From United States of America
Traveled as
As a couple
- 54 years old
Excellent
K
Keith
September 2024
From United Kingdom
Traveled as
As a couple
- 55 years old
Excellent
The whole experience was excellent. The driver was very careful especially on the narrow Cretan roads and the guide was superb. She was very knowledgeable and enthusiastic about Knossos and the Cretan way of life at the time. She managed to link her knowledge with mythology and other religions and was very well organised. She made sure that all the party were included with the information and tried to find shade when explaining different aspects of the site.
E
Elizabeth
September 2024
From United States of America
Traveled as
As a couple
- 57 years old
Excellent
Maria, our guide, was exceptional, excellent. She was full of fascinating stories but because there was very little shade it was sometimes hard to concentrate. The virtual reality device was cumbersome and awkward in the heat. We only had one device between the two of us and we gave up in the end.
C
Chris &Martin
September 2024
From United Kingdom
Traveled as
As a couple
- 56 years old
Excellent
Very good guiding around the monument, 3D I pads great very busy but managed to see everything. Long transfer a bit tiring
J
Jess
September 2024
From United States of America
Traveled as
As a couple
- 13 years old
Average
The guide seemed very knowledgeable and friendly, we were given an earphone for the Palace and City however these only worked in a certain range of the guide and we missed parts of the detail because we were caught behind other people and couldn't keep up! The Palace was far too busy, and it felt slightly rushed - we didn't get much time at all to explore afterwards and we felt like we missed areas. It would be better to do a tour of just the Palace so people can focus on that.
N
Niki
September 2024
From United States of America
Traveled as
With family
- 31 years old
Great
Our guide Poppy was so lovely, kind, knowledgeable,interesting and informative. I visited with my 2 daughters 11 & 9 who found the palace tour a little too long/hot (very exposed to the sun & no shade). Our coach driver reversed into a van on picking us up , smashing the entire back window which is why I’ve marked down on safety!! Think it would be better to get to the palace earlier, so you arrive in Heraklion for 12-1 ( lunchtime) it’s a long time going from 9 until 2 for lunch for children.
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