Tickets and events

Cirque du Soleil JOYÀ Riviera Maya entrance ticket

Cancun, Mexico

from 15 reviews
4.6/5
Free Cancellation
Language: English
Mobile voucher accepted
Duration: 4 Hours
Instant Confirmation
Guided Tour
e-Voucher
Group Tour

Do this because

Pre-show appetisers and champagne
Great seats with pre-seating
Cirque du Soleil JOYÀ performance

What to expect

A chance to experience the world-famous aerial acrobatics of Cirque du Soleil – but with a Mexican twist. You'll enjoy pre-show canapés treats and champagne before the awe-inspiring acrobatics really kick off at Cirque du Soleil JOYÀ. Without doubt, one of the most exhilarating nights in the Riviera Maya.Stroll along a wooden walkway, which winds its way around a lake, and make sure to look out for the characters spinning fire-lit batons on board canoes. Take your seat right up close to the action before the rest of the audience, so you can enjoy your champagne and appetisers in a...
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What's included

Admission fees
Show
Ticket to the show
Access to pre-show entertainment
Champagne – if selected
Canapés – if selected
Dinner – if selected
Transfers from Cancun available on request

What to remember

100% cancellation charge applies if this excursion is cancelled after booking
Transportation is not included but can be arranged at an extra cost
The use of cameras is not permitted during the show
Please note that schedules may vary by day and are updated monthly
Not all schedules are available every day, so please confirm the schedule with an agent or hotel representative before booking
Check-in time for experiences with dinner start from 17:00, 18:00, 19:00 and 20:15
The duration of the show is 80 minutes with no intermission
Children between the ages of 3 and 9 years are eligible for a discounted price
Infants under 3 years are free but it is not recommended. They will not have an assigned seat, and parents must sign a waiver about the possibility of loud sounds and flashing lights. If an infant starts crying, parents may be asked to temporarily step outside the theatre
Bring valid ID – you'll be asked to present this on arrival
Please note that there is no service of food and drinks during the show
The Show & Dinner Experience package offers earlier access to the theatre and a three-course dinner with half a bottle of champagne per person and live music during the meal. Guests may access the theatre 20 minutes prior to the entry time of the experience, though we recommend arriving to the theatre 60 minutes prior
The Show, Premium Seats, Drinks, & Appetizers Experience includes appetizers that consist of seven canapes. Guests may access the theatre 50-60 minutes prior to the entry time for the experience, though we recommend arriving 60 minutes prior.
The VIP Show & Dinner Experience package offers earlier access to the theatre, a welcome cocktail in the VIP lounge, and a three-course dinner with live music and unlimited champagne during the meal. Guests may access the theatre 30 minutes prior to entry time for the experience, though we recommend arriving 60 minutes prior
Suitable for wheelchairs
Suitable for those with reduced mobility
This tour involves unpredictable loud noises and/or bright lights which may cause difficulty for those with sensory sensitivity
Children must be supervised by an adult (over 18 years) at all time
Bring your passport or official EU identification
Transfers not included
Transfer is available for an extra charge
Please inform us of any dietary requirements you have at time of booking

Provider

TUI MEXICANA SA DE CV

Booking Fee

Good news! No extra fees are applied to this booking.

Cancellation Fee

Receive a 100% refund if you cancel up to 1 day before the experience begins

Where

Federal Highway Cancun – Chetumal, Km 48, 77710 Riviera Maya, Playa del Carmen, Quintana Roo, Mexico
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Reviews

Excellent

4.6/5
Based on 15 reviews from verified customers
All ratings (15)
67%
27%
7%
0%
0%
C

Chris

August 2025
From United States of America
Traveled as With family - 21 years old

Excellent

Booking with TUI was a waste of time. The ticket didn’t have the correct show times for the day and customer services took 4 days to tell me which show I could watch. They also offered transport as part of the booking only for me to find out after the 4 days that this was a 3 mile walk away and would cost more than a taxi from the hotel. The show on the hand was amazing and I’d highly recommend going (just don’t bother booking through TUI).
N

Noel

January 2025
From United States of America
Traveled as As a couple - 35 years old

Excellent

Would definitely recommend this experience. We booked the show with canapés and champagne which were presented and tasted amazing (even all the cutlery was edible ??). Seats had a great view and the area and show was spellbinding from start to finish. Only. Thing to raise is timings of the show are confusing on the ticket, 3 times are shown but think there is only one which starts at 20.00. We arrived at 19.00 for the pre show entertainment which was perfect.
I

Ian Williams

July 2024
From United States of America
Traveled as As a couple - 41 years old

Average

The show itself was good but we booked drinks and canapes, on the ticket it said 7pm canapes,the rep said 1 hour in a taxi which took 30 mins. On arrival between5.30 till 6 ( not to be late ) we were told the show was not until 9pm and we could not be seated till 8.15.????. Why the ********** advertise canapes 7pm was stuck for 2hrs waiting. ????????
I

I . O . Straughan

June 2024
From United States of America
Traveled as Alone - 43 years old

Excellent

Excellent and worth every penny
S

Sarah

June 2024
From United Kingdom
Traveled as As a couple - 26 years old

Excellent

Just need to make sure that the customer knows to exchange the downloaded tui ticket at the box office on arrival
M

Martyn

April 2024
From United States of America
Traveled as As a couple - 52 years old

Great

Excellent Show, however we booked for 7pm performance, we arrived in good time (5:30) as advised by TUI Rep to find performance had been changed to 9pm but we hadn't been informed, do had a long wait and additional Taxi charge due to waiting time
L

Louise A

April 2024
From United States of America
Traveled as With family - 9 years old

Great

R

Roy

December 2023
From United Kingdom
Traveled as As a couple - 12 years old

Excellent

V

Vicki

November 2023
From United States of America
Traveled as As a couple - 18 years old

Excellent

T

Tina

November 2023
From United Kingdom
Traveled as With family - 35 years old

Great

Enjoyed the show from start to finish. The only let down was the fact that I was asked for photo ID when getting our tickets which TUI didn’t suggest taking with us. After standing there not knowing what to do cause I didn’t have any for around 15 minutes, my son came across an old photo of his driving license on his phone which saved the day. Very stressful to say the least.
H

Heather

September 2023
From United States of America
Traveled as With family - 50 years old

Excellent

It was fabulous although we had to arrange our own transportation there .
W

Wendy

August 2023
From United Kingdom
Traveled as As a couple - 34 years old

Excellent

A

Angela Mclachlan

June 2023
From United Kingdom
Traveled as As a couple - 42 years old

Excellent

Absolutely everything from start to finish, the food was outstanding, the show was amazing and mesmerising.
J

J Davidson

June 2023
From United States of America
Traveled as As a couple - 15 years old

Great

Once you are in the theatre the staff, food and show are incredible! It's everything before this that's naff. Transfers are not included nor is it particularly clear that they aren't included (extra 150 USD for us to get a taxi there and back) When you arrive it's not clear what's going on, and you are immediately pounced upon to spend money (photo shoot, pre-show drinks). When you have already spent more than £500 for a VIP experience this is definitely a bad first impression.
A

AS

March 2023
From United States of America
Traveled as As a couple

Excellent


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