Poor
We booked on the TUI app and waited to be picked up at 6am. Unfortunately and with no knowledge TUI cancelled the trip saying due to low numbers. The local rep informed us later on that we shouldn’t book trips using the app which we still find baffling. Why advertise if we are not supposed to use it. Terrible customer service and a real disappointment that we missed out on a trip of a lifetime. Top tip don’t use TUI use a local tour guide.