Excellent
This is advice to the hotel and what info is made apparent at booking. Hotel had a stritch check-in time of 4pm. We had not been told this, so after a 3am start waiting around for an hour in the lobby for our room was horrid. Especially as other rooms had been done and were being allocated to arrivals after us. Also we were given access to a cupboard to put our things, but it was piled high with bags etc and I was just not happy leaving expensive items in our cases unattended, so we had to unpack both our suitcases in the lobby to get pcr tests out. Just a bit rubbish. If I knew I would have packed differently. The hotel food was OK. It just felt disjointed like you were putting just random objects on your plate, that didn't make a meal. Chilli Concarne but no rice. Bolognaise but no pasta, lovely meat in gravy but no veg. Everything ended up with chips. Very salty chips. Puddings, biscuits galore. Hot drinks lovely. Weirdly juice taps only available in mornings, orange, Red Berry, apple juice. So it was water and hot choc for my son. So now the good stuff. All staff polite, kind and can't do enough to help. We traveled with our disabled son and they were open to any requests. The apartment we were issued was superb, clean and tidy, but obviously well used and little things need maintenance. Wonky cupboard door, spot light surround had fallen off just tlc. The rooms are arid dry, no mositure at all, it's all underfloor heating so it's very hot. Take a good face and body moisturiser. The cold and snow drys your skin out as well. The snow Village seeing Santa and the tasters for huskies and reindeer are fantastic. We paid for 1hr husky safari and its an experience that can't be put into words, fantastic memories. On site was Captain T and the gang, and we encouraged our boy to take part, it made his night to play and dance along with other children. He loved the naughty elves, which has become a reason for all sorts of mishaps since coming home. The party held at Y1 for all Tui guests was a lovely event. And the panto and fireworks a nice touch. All in all a fantastic holiday at Christmas time made us feel very festive. Loved the beauty of Finland, the snow, lights, music just epic