Poor
We were told by the rep Jon that we were booked on the wrong trip and should go North. He told us he’d swop us onto the right trip but it was nerve wracking as our ticket said sth different. We went to limone, Malcesine and Baldino but it was not a cruise as advertised ( “glide across the lake on a cruise” it was a coach plus short crowded ferry. We were stuck in traffic jams for 2 hrs at the end of the day. The boat part was 30mins max. We’d already been to Limone. A wasted day. A refund pls!