Tickets and events

Recommended by 87% of travelers

24 reviews

4.62/5

Cancun, Mexico

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Cirque du Soleil JOYÀ Riviera Maya entrance ticket

Language: English

Mobile voucher accepted

Duration: from 2 hours to 4 hours

Entrance Fees Included

Instant confirmation

Rainy day

e-Voucher

Wheelchair access

Why you’ll love this…

Pre-show appetisers and champagne

Great seats with pre-seating

Cirque du Soleil JOYÀ performance

What we expect

A chance to experience the world-famous aerial acrobatics of Cirque du Soleil – but with a Mexican twist. You'll enjoy pre-show canapés treats and champagne before the awe-inspiring acrobatics really kick off at Cirque du Soleil JOYÀ. Without doubt, one of the most exhilarating nights in the Riviera Maya.

Stroll along a wooden walkway, which winds its way around a lake, and make sure to look out for the characters spinning fire-lit batons on board canoes. Take your seat right up close to the action before the rest of the audience, so you can enjoy your champagne and appetisers in a...

✔Admission fees
✔Show
✔Ticket to the show
✔Access to pre-show entertainment
✔Champagne – if selected
✔Canapés – if selected
✔Dinner – if selected
✔Transfers from Cancun available on request

What to remember

100% cancellation charge applies if this excursion is cancelled after booking

Transportation is not included but can be arranged at an extra cost

The use of cameras is not permitted during the show

Please note that schedules may vary by day and are updated monthly

Not all schedules are available every day, so please confirm the schedule with an agent or hotel representative before booking

Check-in time for experiences with dinner start from 17:00, 18:00, 19:00 and 20:15

The duration of the show is 80 minutes with no intermission

Children between the ages of 3 and 9 years are eligible for a discounted price

Infants under 3 years are free but it is not recommended. They will not have an assigned seat, and parents must sign a waiver about the possibility of loud sounds and flashing lights. If an infant starts crying, parents may be asked to temporarily step outside the theatre

Bring valid ID – you'll be asked to present this on arrival

Please note that there is no service of food and drinks during the show

The Show & Dinner Experience package offers earlier access to the theatre and a three-course dinner with half a bottle of champagne per person and live music during the meal. Guests may access the theatre 20 minutes prior to the entry time of the experience, though we recommend arriving to the theatre 60 minutes prior

The Show, Premium Seats, Drinks, & Appetizers Experience includes appetizers that consist of seven canapes. Guests may access the theatre 50-60 minutes prior to the entry time for the experience, though we recommend arriving 60 minutes prior.

The VIP Show & Dinner Experience package offers earlier access to the theatre, a welcome cocktail in the VIP lounge, and a three-course dinner with live music and unlimited champagne during the meal. Guests may access the theatre 30 minutes prior to entry time for the experience, though we recommend arriving 60 minutes prior

Suitable for wheelchairs

Suitable for those with reduced mobility

This tour involves unpredictable loud noises and/or bright lights which may cause difficulty for those with sensory sensitivity

Children must be supervised by an adult (over 18 years) at all time

Bring your passport or official EU identification

Transfers not included

Transfer is available for an extra charge

Please inform us of any dietary requirements you have at time of booking

Provider

Booking Fee

Where

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Availability and prices

Show Only on high stool section 4 to 7 - $107.00

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Show Only on high stool sections 8 and 9 - $107.00

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Show Only sections 8 and 9 - $119.00

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Premium Seats, Drinks and Canapés - $188.00

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Show and dinner - $257.00

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VIP show and dinner - $345.00

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Only available in English

Select Time Slot

Adult (13+)

$107.00

Child (3-12)

$54.00

Total

Reviews

Excellent

4.6/5

Based on 24 reviews from verified customers

All ratings (24)

Excellent (17)

71%

Great (4)

17%

Average (3)

13%

Poor (0)

Bad (0)

Graham Hutchinson

February 2026

From Reino Unido

Traveled as As a couple - 47 years old

We had VIP seating and food. The waiter was not attentive to us regarding drinks service as he was with his Mexican guests that were sitting beside us. But hovered at the end of the evening still expecting a good tip. This was a disapointing aspect to the evening given that it was not cheep.

Patrick

December 2025

From Países Baixos

Traveled as With friends - 53 years old

Average

Taxi te laat. Show was niet om 19 uur maar om 18 uur. Was dus al bezig en diner was om 17 uur. Dus was gedaan. Niet tevreden moesten in het donker eten tijdens optreden. Niet over te spreken. Wel goede show

ARMANDO

November 2025

From Espanha

Traveled as As a couple - 53 years old

Leza Horton-Whitfield

Traveled as With friends - 43 years old

Fabulous show great service from all the staff well looked after

Chris

August 2025

Traveled as With family - 21 years old

Booking with TUI was a waste of time. The ticket didn’t have the correct show times for the day and customer services took 4 days to tell me which show I could watch. They also offered transport as part of the booking only for me to find out after the 4 days that this was a 3 mile walk away and would cost more than a taxi from the hotel. The show on the hand was amazing and I’d highly recommend going (just don’t bother booking through TUI).

Noel

January 2025

Traveled as As a couple - 35 years old

Would definitely recommend this experience. We booked the show with canapés and champagne which were presented and tasted amazing (even all the cutlery was edible ??). Seats had a great view and the area and show was spellbinding from start to finish. Only. Thing to raise is timings of the show are confusing on the ticket, 3 times are shown but think there is only one which starts at 20.00. We arrived at 19.00 for the pre show entertainment which was perfect.

Super show, toller Service

December 2024

From Alemanha

Traveled as As a couple - 19 years old

Sehr stimmiges Konzept, super Empfang mit der Möglichkeit ein kleines Abenteuer Shooting zu machen, such der Transfer hat am Ende super geklappt. Seitens TUI vielleicht die Tour nur mit Transfer anbieten, das nachträgliche "Nachbuchen" war ein wenig umständlich und ziemlich verwirrend auf Seiten des TUI Service.

ReecieFred

Traveled as As a couple - 13 years old

Loved everything about the experience 10/10, the best experience I have ever had.

Ian Williams

July 2024

Traveled as As a couple - 41 years old

The show itself was good but we booked drinks and canapes, on the ticket it said 7pm canapes,the rep said 1 hour in a taxi which took 30 mins. On arrival between5.30 till 6 ( not to be late ) we were told the show was not until 9pm and we could not be seated till 8.15.????. Why the ********** advertise canapes 7pm was stuck for 2hrs waiting. ????????

Stenny

Traveled as As a couple - 43 years old

We really enjoyed the show with many excellent performances, acrobats, trampolines were really good. But the show and drinks at the venue are massively over priced, two drinks and a standard bottle of white wine was equivalent to £62.00, shocking. Taxi to and from venue was overpriced also, £25.00 return but there was 14 people on the mini bus and only a fifteen minute journey from our hotel. TUI need to review there prices with the event holders.

I . O . Straughan

June 2024

Traveled as Alone - 43 years old

Excellent and worth every penny

Karen and David gilbert

What a wonderful fantastic amazing evening the food was delicious and magical the show was mysterious and magic enjoyed the whole experience from start to finish **********

Sarah

Traveled as As a couple - 26 years old

Just need to make sure that the customer knows to exchange the downloaded tui ticket at the box office on arrival

Martyn

April 2024

Traveled as As a couple - 52 years old

Great

Excellent Show, however we booked for 7pm performance, we arrived in good time (5:30) as advised by TUI Rep to find performance had been changed to 9pm but we hadn't been informed, do had a long wait and additional Taxi charge due to waiting time

Louise A

Traveled as With family - 9 years old

Roy

December 2023

Traveled as As a couple - 12 years old

Vicki

November 2023

Traveled as As a couple - 18 years old

Tina

Traveled as With family - 35 years old

Enjoyed the show from start to finish. The only let down was the fact that I was asked for photo ID when getting our tickets which TUI didn’t suggest taking with us. After standing there not knowing what to do cause I didn’t have any for around 15 minutes, my son came across an old photo of his driving license on his phone which saved the day. Very stressful to say the least.

Heather

September 2023

Traveled as With family - 50 years old

It was fabulous although we had to arrange our own transportation there .

Wendy

August 2023

Traveled as As a couple - 34 years old

Angela Mclachlan

June 2023

Traveled as As a couple - 42 years old

Absolutely everything from start to finish, the food was outstanding, the show was amazing and mesmerising.

J Davidson

Traveled as As a couple - 15 years old

Once you are in the theatre the staff, food and show are incredible! It's everything before this that's naff. Transfers are not included nor is it particularly clear that they aren't included (extra 150 USD for us to get a taxi there and back) When you arrive it's not clear what's going on, and you are immediately pounced upon to spend money (photo shoot, pre-show drinks). When you have already spent more than £500 for a VIP experience this is definitely a bad first impression.