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Loro Parque or Puerto de la Cruz round-trip transfer
Excursions & day trips
Recommended by 80% of travelers
Tenerife, Spain
Open Map

Loro Parque or Puerto de la Cruz round-trip transfer

Free Cancellation
Language: German, Spanish, Danish and 8 more

Offered in:

German, Spanish, Danish, English, Finnish, French, Dutch, Italian, Norwegian, Polish, Swedish

Mobile voucher accepted
Duration: up to 2 hours
Instant confirmation
e-Voucher

Why you’ll love this…

Family day out at Loro Parque or Puerto de la Cruz
World's largest penguinarium
On-site restaurants and cafés
Dolphins, tigers, gorillas and many other animals

What we expect

Home to the world's largest penguinarium and countless other animals, Loro Parque is a wild day out in Tenerife. You'll be picked up and dropped off at Loro Parque or Puerto de la Cruz from your hotel, where you'll then have the entire day to freely explore the exhibitions, shows and animals. Afterwards, your transfer will take you back to your hotel at 5pm. Just so you know, this is a transfer only, admissions not included.

What's included

Return transfers

What to remember

This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts
The standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures
You'll be picked up from your hotel, arriving at the park around 10:30 am. You'll leave the park at around 5:00 pm
Not suitable for wheelchairs
Admissions not included
Please note that all times are approximate and subject to change

Provider

Booking Fee

Cancellation Fee

Reviews

great

4.2/5
Based on 500 reviews from verified customers
All ratings (515)
51%
29%
16%
2%
2%
A

Alice

March 2026
From Germany
Traveled as With family - 36 years old

Excellent

H

Heather

March 2026
From United Kingdom
Traveled as As a couple - 40 years old

Average

2 hours to get there is far too long The end of day needs to be 4pm not 5pm to help elderly & tiny children cope & give mums a chance to get ready for dinner. Would make trip cheaper by only offering it to North side island holiday makers who are near it.....then perfect!
K

Kimi

March 2026
From United Kingdom
Traveled as With family - 21 years old

Great

J

James

March 2026
From United Kingdom
Traveled as With family - 29 years old

Excellent

Amazing place nothing needs improvement everything is as it should be. 10 out of 10 all day long.
G

Gillian Ward

March 2026
From United Kingdom
Traveled as As a couple - 59 years old

Excellent

We loved all of it thank you just bad weather made it difficult at times but we can’t do anything about the weather
P

Pauline

March 2026
From United Kingdom
Traveled as As a couple - 20 years old

Poor

Simply unacceptable ! Meeting time was 7h AM, bus arrived at ... 8h20!! And icing on the cake the guide tld me that she was informed the pick up time was 8h10 ... well anyway 7h is not 8h10 and certainly not 8h20! I called customer service and got the simple answer that they did not know and could not do anything but in their opinion the trip was cancelled (at 7h55) ... Seriously I have NEVER seen such a bad organization and communication. What about refund?
M

Malgorzatay

February 2026
From Poland
Traveled as With family - 28 years old

Excellent

Wszystko było super i na czas.
A

Axs

February 2026
From United Kingdom
Traveled as With family - 31 years old

Excellent

*

**********

February 2026
From United Kingdom

Poor

Transfer arrangement and pick up from the park was fine but we were really delayed getting there by 45 mins that meant it was difficult to fit in all the shows at the park. Had we arrived on time this would have been possible
D

David

February 2026
From United Kingdom
Traveled as As a couple - 61 years old

Average

The zoo was fantastic although very crowded. The bus journey was far too long with constantly diverting off to pick people up. We spent over 6 hours on the coach, which would make us seriously think about doing the trip again even though we thoroughly enjoyed Loro Parque.
S

Sammy

February 2026
From United Kingdom
Traveled as As a couple - 43 years old

Excellent

Very organised, coach picked us up right outside our hotel, comfortable and clean coach and the Tui rep was onboard the coach to greet us.
M

Mandy

February 2026
From United Kingdom
Traveled as As a couple - 45 years old

Excellent

I loved loro parque. It was easy to get great views of the animals and their habitats were as close to natural as you could expect. I have mixed views about zoo's however I was pleasantly surprised.
J

John

January 2026
From United Kingdom
Traveled as With family - 31 years old

Excellent

Really enjoyed it, was with my 78 year old father, he really enjoyed the shows. Staff were absolutely wonderful.
L

Loro

January 2026
From Poland
Traveled as With family - 30 years old

Excellent

Wszytko ok, polecam
T

Torben

January 2026
From Denmark
Traveled as As a couple - 57 years old

Great

Det er en lang tur og opsamlingsdelen varede en time, men det kan vel ikke være anderledes. Vi var de første, der blev samlet op.
G

Gilly

January 2026
From United Kingdom
Traveled as As a couple - 36 years old

Excellent

The transfer was around 15 minute delay in setting off however the driver was safe and drove well. Loro Parque was fantastic, excellent value for money. Amazing day out and all great timing to see the whole park and enjoy the shows
K

KMC

January 2026
From United Kingdom
Traveled as Alone - 65 years old

Excellent

Efficient transfer to the destination but we were not told to put seat belts on when on the coach. Loro Parque is an amazing zoo/sanctuary for animals. The staff are pleasant and seem to love their job. The grounds are really well kept. Going behind the scenes was amazing. The meal on the Diamond experience was first class.
J

Jan H.

January 2026
From United Kingdom
Traveled as As a couple - 49 years old

Excellent

We have been to this parque 5 times now and it is always a lovely day out. There is so much to see, along with some lovely places to have a bite to eat and drink. Would highly recommend a visit if you are holidaying in Tenerife.
M

Mari

December 2025
From Italy
Traveled as With family - 25 years old

Excellent

A

Anine

December 2025
From Norway
Traveled as With family

Average

Vi kom tidlig til bussen og fikk ikke slippe inn og sette oss før kl 16.40 :-( Vi var flere som sto der blant annet en dame med rulator. Bussjåføren gav ingen forklaring på hvorfor han ikke åpnet bussen tidligere.
V

Vik

December 2025
From Norway
Traveled as Alone - 31 years old

Excellent

R

Rena

December 2025
From Germany
Traveled as With family - 29 years old

Excellent

Wir wurden pünktlich am Treffpunkt abgeholt. Die Reiseleiterin konnte sogar Deutsch, sodass die Verständigung perfekt war. Der Busfahrer hat uns gut ans Ziel gebracht und uns auch wieder sicher zum Hotel zurückgefahren.
B

Bee

December 2025
From United Kingdom
Traveled as As a couple - 11 years old

Excellent

We got there safely and the coach driver was very friendly which was nice. Clear guidance was provided about pick up and drop off time. The coach arrived on time for pick up in the morning which was a positive start to the day. The only problem was that the journey took 3 hours each way, which we had not anticipated. We stopped at a hotel approx 45 mins from Tenerife south airport, and were advised to allow one hour for the journey so three hours felt long.
N

Neil & Esta

December 2025
From United Kingdom
Traveled as As a couple

Poor

After paying for this I decided that the pick up time was way to early at 07.30 am and the transfer time was 3hrs each way, 6hrs in a coach is a ridiculously long time and tried cancelling the order only to be informed that it would not be refunded, disappointing and felt like I’d been robbed.
K

Karina

December 2025
From United Kingdom
Traveled as With family - 24 years old

Poor

We were told this would take 1.5 hours per way. It actually took 3 hours per way. With some crazy right out of the way pick ups there and back. If I’d have known I was going to be sat on a coach for 6 hours I’d have never have booked this and made my own way!
S

Si

December 2025
From Sweden
Traveled as With friends - 43 years old

Excellent

L

Lukasz

December 2025
From Poland
Traveled as With family - 18 years old

Excellent

Tansza oferta nizeli jazda taxi, komfortowe autobusy. Szkoda tylko, ze gdzies po trasie nie zatrzymywal sie aby cos zwiedzic no ale to tylko mial byc transfer. A szkoda na pewno przyjemniej bylo by :)
R

Robert

December 2025
From United Kingdom
Traveled as With friends - 39 years old

Excellent

P

Paul und Simone

November 2025
From Germany
Traveled as With family - 37 years old

Great

Alles war soweit alles in Ordnung. Vielleicht waren 4-5 Stunden Aufenthalt ein bisschen zu kurz. Ich denke mindestens 6 Stunden Aufenthalt wären optimal gewesen. Der Fahrer ist sehr gut gefahren und ich habe mich zu jederzeit sicher gefühlt, obwohl ich nicht gerne Busreisen mache.
S

SB

November 2025
From United Kingdom
Traveled as As a couple - 33 years old

Excellent

H

Hannah Wright

November 2025
From United Kingdom
Traveled as With family - 8 years old

Average

Bus driver was fine on the way there however was rude and scary with road rage on way home like he was in a rush a couple of people did not get off at hotel stops and we left 10 mins early leaving us to believe he left people at the parque in order to finish overall he was scary and not very patient and this came acros very rudely
A

Annett

November 2025
From Germany
Traveled as As a couple - 43 years old

Excellent

C

Christina

November 2025
From Germany
Traveled as With family - 28 years old

Excellent

Schöner sauberer Park, sehr empfehlenswert
C

Clifford’s

November 2025
From United Kingdom
Traveled as With family - 23 years old

Poor

Over 2 hours return trip lots of drop offs
S

Samjac

November 2025
From United Kingdom
Traveled as With family - 37 years old

Excellent

The bus was clean and tidy and a pleasant bus driver not too many pick up and drop offs as they were all in Los Gigantes area.
L

Lisa und Sepp

October 2025
From Germany
Traveled as As a couple - 45 years old

Average

Gute,sichere und freundliche Fahrerin, aber sehr lange Anreise mit vielen Haltepunkten, wobei viele Gäste extrem unpünktlich (20 Minuten!) erschienen
B

Babs

September 2025
From Germany
Traveled as Alone

Average

Transfer insgesamt ok.Negativ war der Bus kam über eine halbe Stunde zu spät am Abholpunkt an,es gab keine Erklärung warum oder eine Entschuldigung für die Verspätung. Desweiteren hatte er danach noch so viele weitere Abholpunkte ,dass wir erst um. 10.45Uhr am Loropark ankamen,dieser öffnet um9.30Uhr.Die ursprüngliche Verspätung abgerechnet ist das immerhin noch 45Min. Nach der Öffnungszeit.Da müsste die Planung besser koordiniert werden.
S

Sabine

September 2025
From Germany
Traveled as As a couple - 44 years old

Poor

2 Stunden 57 Minuten Hinfahrt und 2 Stunden 49 Minuten Rückfahrt ohne jeweils Stau gehabt zu haben. Laut Angebot waren 2 Stunfen angegeben. Eintritt in den Park war erst 10.37 Uhr.
H

Hans

September 2025
From Netherlands
Traveled as As a couple - 41 years old

Excellent

Goede bustranfer naar Loro Park
D

DK

September 2025
From Germany
Traveled as With family - 45 years old

Excellent

War alles gut
U

Unhappy with TUI

September 2025
From United Kingdom
Traveled as With family - 28 years old

Great

I liked the park but it was over shadowed by the experience from TUI. Which I am still dealing with a week later still unresolved. This is enough for me to not want to use TUI in the future
H

HB

September 2025
From Germany
Traveled as As a couple - 40 years old

Great

Fahr zu lange , dazu viele Einzel-Halt . Hotels wurden teilweise einzeln angefahren obwohl man sich auch hätte irgendwo gemeinsam sammeln können.
W

Winja

September 2025
From Germany
Traveled as As a couple - 30 years old

Average

Die Fenster waren auf und es hat im ganzen Bus gezogen, vom Fahrstiel nicht Fahrgastfreundlich, Gas geben und bremsen wie im PKW das die Fahrgäste nicken
A

Alois

September 2025
From Germany
Traveled as As a couple - 50 years old

Great

M

Melanie

September 2025
From Germany
Traveled as Alone - 32 years old

Excellent

Die Abholung hat super geklappt und sehr pünktlich. Der Fahrer ist sehr gut gefahren. Den Aufenthalt im Park habe ich sehr genossen, er ist sehr schön und einen Ausflug auf jeden Fall wert. Nur die Zeit ist knapp berechnet. Man könnte 1 Stunde mehr brauchen. Es ist ein hohen Menschenaufkommen im Park. Mit einer Familie kaum zu schaffen alles zu sehen. Ich war alleine da und habe alles gesehen, inkl. jeder Show. ????????
H

Holly

September 2025
From United Kingdom
Traveled as With friends - 4 years old

Poor

Transfer didn’t show up
D

Donner Brose

September 2025
From Germany
Traveled as With family - 48 years old

Excellent

A

A.W.

September 2025
From Germany
Traveled as As a couple - 37 years old

Excellent

D

Dave

September 2025
From United Kingdom
Traveled as With family - 25 years old

Excellent

D

DMunnik

September 2025
From United Kingdom
Traveled as As a couple - 15 years old

Average

Bus was 25-30 minutes late from expected pick up time and no communication to say it was going to be late and no apology when bus did arrive. Due to the bus picking us up late we had less time at the park. On returning the bus wanted to leave 45 minutes before the park closed so we missed shows etc.
D

Daisy

September 2025
From United Kingdom
Traveled as As a couple - 38 years old

Excellent

C

Claire

September 2025
From United Kingdom
Traveled as As a couple - 38 years old

Excellent

We enjoyed the trip, only thing was we were told a different time of pick up to what the coach guide said , luckily we were ready and was late by 5 mins but all good in the end.
D

Danique

September 2025
From Netherlands
Traveled as As a couple - 12 years old

Great

K

Katharina

September 2025
From Germany
Traveled as As a couple - 23 years old

Poor

Zu voll Viel zu lange Fahrzeit fast 6 Stunden hin und zurück
C

Carm B.

September 2025
From Germany
Traveled as With family - 24 years old

Poor

Uns wurden von Faye, der Tui- Beraterin vor Ort, falsche Öffnungszeiten vom Park und kürzere Fahrzeiten vom Shuttlebus mitgeteilt und oben drauf noch falsche Mietwagenpreise prognostiziert, nur dass wir diesen Bus mit buchen… geht gar nicht!!!
R

Rich

September 2025
From United Kingdom
Traveled as With family - 32 years old

Excellent

T

Twetty

September 2025
From Germany
Traveled as With family - 25 years old

Average

J

John

September 2025
From United Kingdom
Traveled as As a couple - 37 years old

Great

L

Lisa

August 2025
From Germany
Traveled as With family - 27 years old

Poor

Der Bus ist nicht gekommen. Keine Hilfe vor Ort, da das Büro um 8:30 noch nicht geöffnet hat. Die Servicehotline in Deutschland hat die Beschwerde aufgenommen aber nie zurück gerufen. Wir mussten einen anderen Transfer nehmen. Sehr enttäuschend. Nicht das was man im Urlaub erwartet.
G

Garry & Aida

August 2025
From United Kingdom
Traveled as As a couple - 37 years old

Excellent

Great day out
M

Morley family

August 2025
From United Kingdom
Traveled as With family - 36 years old

Average

told to be at the bus collection for a 0755 pick up meaning no one could have breakfast, bus didn't arrive, As we were heading back to hotel having telephoned and been told to contact excursion people who weren't in, tried to contact number on email only to get automated system asking for holiday booking reference and holiday start date which was irrelevant bus finally arrived at 0833 hours, 38 minutes late with no apology or reason leaving all stressed for most of day and worrying for home bus.
L

Linda

August 2025
From Netherlands
Traveled as With family - 45 years old

Excellent

N

Nathan

August 2025
From United Kingdom
Traveled as With family - 32 years old

Excellent

E

Emery

August 2025
From United Kingdom
Traveled as With family - 31 years old

Excellent

M

Marek

August 2025
From Poland
Traveled as With family - 25 years old

Excellent

E

ElchinH

August 2025
From United Kingdom
Traveled as With family - 17 years old

Excellent

C

Claudia

August 2025
From Poland
Traveled as With family - 8 years old

Excellent

L

Linda

August 2025
From United Kingdom
Traveled as With family - 47 years old

Excellent

N

Neil

August 2025
From United Kingdom
Traveled as With family - 53 years old

Poor

Park was good although we were advised the transfer was 75mins which we considered just about ok for our 5 yr old. Outbound was 2 hours 25 mins and return 2hours 30 mins, way too long for our boy who was in severe discomfort. If we had known we would have to spend almost as long in transport as in the park we would not have booked. Overall a potentially good family day out spoilt by the excessively long transport. Please be honest with future guests with infants
E

Esther

August 2025
From Netherlands
Traveled as As a couple - 41 years old

Excellent

Goed geregeld allemaal, maar 1 klein puntje dat het nooit in het Nederlands gesproken wordt..
B

Brum

August 2025
From United Kingdom
Traveled as As a couple - 34 years old

Excellent

S

Sarah D

August 2025
From United Kingdom
Traveled as With family - 21 years old

Great

The journey itself and the guide we had on the coach were absolutely fine, my only gripe is that we have paid a lot of money to go to Loro Parque, however, the transport got us there over an hour after opening, and the coach collected us half an hour before the park closed, so I feel we didn't get as much time as we could have, and would definitely suggest Tui at least make sure you arrive for park opening (although it appeared the transport was leased out and not solely a Tui coach)
A

Anonymous

August 2025
From Poland

Excellent

Wspaniałe pokazy zwierząt.
C

Cook Family

August 2025
From United Kingdom
Traveled as With family - 24 years old

Poor

The coach used was in poor repair with several broken air vents and the overhead liner falling off. Driver was erratic. There were several delays at pickups which lead to our journey being 3 hours and 10 minutes there (exceeding the 2 hours advised). There was no guide/rep on the bus after the 5th stop and the driver spoke limited English. Information on how many stops/how much longer would have been helpful with children to keep settled
K

Karina

August 2025
From Poland
Traveled as With family - 25 years old

Excellent

V

Vd Schaar

August 2025
From Netherlands
Traveled as With family - 23 years old

Great

Vorig jaar ook deze transfer gedaan, toen was de reistijd 5 kwartier, nu 2 uur en 15 min... hierdoor minder tijd in Loro Parque gehad, erg jammer. Dit terwijl we vanaf dezelfde locatie vertrokken. Er zaten mensen in de bus met bijna 4 uur transfer tijd! Wellicht hadden er beter 2 kleine busjes kunnen rijden en de pick-up beter verdeelt kunnen worden zodat alle reizigers minder transfer tijd hadden. Toch jammer dat de extra reistijd af ging van de tijd die in Loro Parque gespendeerd kon worden.
M

Martin

August 2025
From United Kingdom
Traveled as With family - 35 years old

Excellent

Heslo, travel Ok. Loroparque Ok but we paid two trips And we have not receiver invoice. I found that the price do not correspond with usual Price for these types of trips. Loroparque + Teide national parque halve dayexcurse was 440 eur. Please let me know where Is Mistake? Thank you very much Martin Pyšný
K

Kathrin

August 2025
From Germany
Traveled as As a couple - 23 years old

Poor

Um 7.50 Uhr sollte man starten 20 min zu spät. Ankunft Loro Park 10.40 Uhr da kann man trotz gekaufter Plätze im Park nicht alle Shows sehen und die Tour machen. Dann ist der Eintritt zu teuer wenn wegen dem Bus die Zeit fehlt.
B

Bex

July 2025
From United Kingdom
Traveled as With family - 28 years old

Poor

Only enjoyed getting back to hotel safely! Foreign rep who got dropped off and left us with coach driver. On rtn we got to coach at 1655 as was in a different location and different driver who made us feel like we were late when we were not! She was on the phone talking the whole way then picked up a male who we assumed was family. She kept slamming brakes, taking corners and speed bumps very quickly was not an enjoyable ride at all! Would not recommend
T

Torsten

July 2025
From Germany
Traveled as With family - 17 years old

Excellent

G

Great transfer

July 2025
From United Kingdom
Traveled as With family - 32 years old

Excellent

Great driving, punctual, clean & cool coach
J

Jinty

July 2025
From United Kingdom
Traveled as With family - 43 years old

Excellent

.
I

Iryna

July 2025
From United Kingdom
Traveled as Alone - 11 years old

Poor

I booked a transfer to Loro Parque. I arrived early, 15 minutes before departure (the bus was supposed to arrive at 08:20) and waited for over an hour, and they still haven't picked me up! Disappointment for the whole day!
L

Loro Park

July 2025
From Poland
Traveled as With family - 31 years old

Average

C

C.Kaiser

July 2025
From Germany
Traveled as With friends - 15 years old

Great

S

Sarah Carey

July 2025
From United Kingdom
Traveled as With family - 44 years old

Excellent

Transfer information was really clear. Coach was very clean and air conditioned. Driver was careful and safety conscious
N

Nana

July 2025
From Germany
Traveled as As a couple - 49 years old

Average

Leider wurden wir nicht, wie vereinbart zu unseren Hotel zurückgefahren, sondern wurden auf der Hauptstraße ausgesetzt, und mussten ca. 2 km zu Fuß zum Hotel laufen.
M

Mariusz

July 2025
From Poland
Traveled as With family - 30 years old

Average

Przejazd do Loro trwal zbyt dlugo ze wzgledu na koniecznosc odwiedzania licznych hoteli. Na potkaniu z rezydentem byla mowa o 1,5 godziny, w praktyce to bylo ponad 2,5 godziny.
T

Thomas

July 2025
From Germany
Traveled as Alone - 26 years old

Excellent

Transfer hin und zurück hat prima geklappt. Der Park und die Shows waren toll. Ich fand es aber ziemlich voll, was oft dazu führte, dass man im „Stau“ stand. Aber geschenkt, irgendwie muss das auch alles bezahlt werden. Ich würde der TUI empfehlen, die Rückfahrt von 17 auf 16 Uhr zu verlegen. Es standen schon viele Leute vor dem Bus und haben gewartet. Die Zeit reicht völlig aus um alles zu sehen. Bin zwei Runden durch den Park inkl. aller Shows außer Vögel.
C

Conni

July 2025
From Germany
Traveled as As a couple - 48 years old

Excellent

Wir haben eine Führung durch den Park gemacht war super spannend und lehrreich.Es ist alles gut organisiert
S

Smiddy

June 2025
From Germany
Traveled as As a couple - 12 years old

Great

C

Cj

June 2025
From United Kingdom
Traveled as As a couple - 45 years old

Great

The journey back was horrendous. It took too long and in my opinion quite dangerously close to the edge of the mountain road.
J

Jo Jackson

June 2025
From United Kingdom
Traveled as With family - 34 years old

Great

Good experience
N

Norman

June 2025
From Germany
Traveled as With family - 22 years old

Excellent

Der Bus kam erst etwa 15 Minuten nach der vereinbarten Zeit am Hotel an; dafür waren der Guide und Fahrer jedoch super freundlich und haben uns sicher und bestens gelaunt zu unserem Ziel (und zurück) gebracht. Wir sind insofern höchst zufrieden mit dem Service. :-)
L

Luke

June 2025
From United Kingdom
Traveled as With family - 29 years old

Average

G

Gaby

June 2025
From Germany
Traveled as Alone - 44 years old

Great

Sie hatten zur Auswahl Loro Parque o. Puerto de la Cruz. Da ich schon oft im Loro Park war, wollte ich mir Puerto de la Cruz anschauen. Wenn Sie die Auswahl anbieten, sollten Sie auch die Puerto Besucher nahe am Zentrum absetzen. Ich musste vom Park aus 40 Min hin u. wieder zurück laufen. u. auf dem Hinweg unterwegs nach der Richtung fragen. Kein guter Service.
M

Marianne

June 2025
From United Kingdom
Traveled as With family - 17 years old

Excellent

V

Victoria

June 2025
From Germany
Traveled as Alone - 10 years old

Excellent

M

Maria

June 2025
From Germany
Traveled as As a couple - 22 years old

Poor

Der Transfer hin zum Park hat über 3 Stunden gedauert, wir wurden um 7:40Uhr am Hotel abgeholt und kamen kurz vor 11:00Uhr am Park an. Das ist sehr schade, da man ja dadurch schon 1,5h Parköffnung verschenkt hat. Zurück ging es pünktlich um 17:00Uhr (Park hat bis 17:30Uhr geöffnet). An unserem Hotel waren wir dann schließlich um 18:40Uhr. Zurück waren wir also deutlich schneller.. lässt sich eventuell auch anders lösen
R

RKL

June 2025
From Netherlands
Traveled as With family

Poor

Geboekt 48 uur voor aanvang met pickup 08.05 uur, geen bus op het ophaalpunt met onze namen, 08.25 uur geappt naar TUI Rep, bus waarschijnlijk in de file. 09.00 uur opnieuw gevraagd om update, 09.10 uur jullie stonden niet op de lijst; full refund of andere dag…. Geen optie ivm verjaardag en 3 jarige (die ondertussen vanaf 07.30 uur vol spanning zat voor het uitje) pas 09.40 Ok voor taxi, zelf moeten betalen, wel teruggekregen maar niets voor betaalde transfer. Niets gedaan om ons te compenseren
M

Matthew baker

June 2025
From United Kingdom
Traveled as With family - 16 years old

Excellent

My son loved the day out
A

Alex Neacsu

June 2025
From United Kingdom
Traveled as With family - 20 years old

Excellent

M

Mrs M

May 2025
From United Kingdom
Traveled as With family - 31 years old

Excellent

J

J.Ize

May 2025
From Germany
Traveled as As a couple

Poor

Wurden über 30 Minuten spät abgeholt und mussten 1 Stunde früher als andere Busse zurück. Insgesamt fast 2 Stunden Zeit im Park fehlten dadurch. Man brauch, mit Führung usw die Zeit. Wir haben nur die Hälfte vom Park sehen können aber wenigstens alle 4 shows da wir Mittagessen aus gelassen hatten und uns nur für ein Sandwich beim Laufen entschieden hatten.
T

Tania

May 2025
From United Kingdom
Traveled as With family - 40 years old

Excellent

S

SylviaJ

May 2025
From Germany
Traveled as As a couple - 40 years old

Excellent

J

Jan

May 2025
From Germany
Traveled as As a couple - 9 years old

Great

Lief gut nur sehr teuer mit 25€ fast 100% über den Alternativen.
R

Ret

May 2025
From United Kingdom
Traveled as As a couple - 40 years old

Excellent

J

Juliet

May 2025
From United Kingdom
Traveled as With family - 34 years old

Excellent

Excellent value for money bearing in mind it is a fairly long distance from where we were staying in Los Christianos, travel time around an hour and a quarter. Takes you right to the gates and allows all day for you to enjoy Loro Parque before picking you up again in the bus park at 5pm.
3

33

May 2025
From Germany
Traveled as With family

Excellent

N

Nicole

May 2025
From Germany
Traveled as With family - 33 years old

Excellent

B

Barry

May 2025
From United Kingdom
Traveled as As a couple - 58 years old

Excellent

It was an interesting trip over the mountains
A

Arav

May 2025
From United Kingdom
Traveled as As a couple - 50 years old

Excellent

Enjoy every moment of the vacation, definitely would go again after a few years
B

Becs

May 2025
From United Kingdom
Traveled as With family

Excellent

I enjoyed how easy it was and the views of the beautiful island. I think we should be allowed drinks and snacks on the coach due to the times of collection and drop off being at breakfast and dinner time
D

Dirk

May 2025
From Germany
Traveled as As a couple - 40 years old

Poor

Ein 3 std Tranport Der uns abholte tat so als ob wir an der falschen Haltestelle standen und dann 3 hin 3 zurück jeder sagt 1.5-2 ist ok So waren wir erst 11:00 im Park. Und bei der Rückfahrt lies der Fahrer uns eine halbe Stunde in der Sonne stehen er machte ers fünf min vor Start auf ??
E

Ethan&Shannay

May 2025
From United Kingdom
Traveled as As a couple - 4 years old

Excellent

J

Jürgen

May 2025
From Germany
Traveled as As a couple

Excellent

J

John Riches

May 2025
From United Kingdom
Traveled as With family - 36 years old

Great

D

Dudley

May 2025
From United Kingdom
Traveled as Alone - 50 years old

Great

Found Tui Reps did not have enough knowledge of the trip. Read about trip and reviews before I booked to get more knowledge. Guide only stayed on coach until all passengers on board. Driver was very good and negotiated roads with consideration.
A

Alyssia

April 2025
From United Kingdom
Traveled as With family - 17 years old

Poor

The transfer to the park was over 2hours. This was not told upon booking. The coach was due to pick us up at 0830am. We were heading to the bus stop at 08:10am. As we walked out of our hotel at 08:14 the bus drove past! I’m glad I waved at the driver to flag him down.
A

Ann

April 2025
From United Kingdom
Traveled as With family - 51 years old

Excellent

The park was very good. It was well worth the money. Clearer sign posting for the location of the return bus would be good.
J

Jürgen

April 2025
From Germany
Traveled as With friends - 55 years old

Great

Gut
H

Heidi

April 2025
From Denmark
Traveled as With family - 23 years old

Excellent

D

Ds

April 2025
From Sweden
Traveled as With family - 23 years old

Excellent

C

CB

April 2025
From United Kingdom
Traveled as As a couple - 8 years old

Poor

Description indicates transfer time of 2 hours. It took 3 and a half hours each way to reach the drop off points.
N

Natascha

April 2025
From Germany
Traveled as With family - 25 years old

Poor

Wir sind ohne Frühstück (da Transferzeit sehr früh) zum Treffpunkt, da wir als erste geholt wurden. Doch der Bus ist eine halbe Stunde später abermals 3x bei unserem Hotel vorbeigefahren.
A

Anonymous

April 2025
From Poland

Excellent

W

Weary traveller

April 2025
From United Kingdom
Traveled as With family - 51 years old

Average

The transfer to Loro Parque was quick and efficient on the highway. The return was one of the worst journeys, took an hour longer than going on small winding mountain roads, not what you need after a long day. Was so glad to eventually get back. The coach was comfortable enough.
O

Our driver of the day

April 2025
From United Kingdom
Traveled as With family - 38 years old

Excellent

Quality service and customer care through out the day
S

Sylvia

March 2025
From Netherlands
Traveled as With friends - 43 years old

Poor

Op de terugweg stopte de chauffeur niet bij ons hotel, maar op een andere plek, hij noemde 1 keer heel onduidelijk blijkbaar de naam van ons hotel. toen er na 1 minuut niemand uitstapte reed hij aan. 17 kilometer verderop stopte hij. Wij vroegen hem naar ons hotel werd hij direct heel boos, we moesten de bus uit en zelf maar een taxi terug nemen. Dit hebben we gedaan en dat koste € 31,00. Op 24 maart hebben we bij TUI in ons hotel HD Parque Cristobal een klacht ingediend en niets meer gehoord.
A

Andy hine

March 2025
From United Kingdom
Traveled as As a couple - 46 years old

Average

When I booked online the transfer it showed only 1 option to get to loro parquet....it was the stopper that took 2 and a half hours to get from the hotel to the destination......only at the hotel did I realise from the rep there was a faster bus with less pick ups along the way,which given the choice I would've booked up...
K

Kay

March 2025
From United Kingdom
Traveled as With family - 52 years old

Great

E

Es

March 2025
From Germany
Traveled as As a couple - 53 years old

Poor

Hin und Rückfahrt jeweils 3 Stunden
A

Ania Kozlowska

March 2025
From Poland
Traveled as With family - 33 years old

Excellent

Transfer w 100%
J

Jupp

March 2025
From Germany
Traveled as As a couple - 59 years old

Great

Alles war gut habe nichts zu bemängeln
M

Maria

March 2025
From Finland
Traveled as With family

Excellent

Loro Parque oli elämys varsinkin 6-vuotiaalle lapsellemme, joka ei ollut käynyt siellä aiemmin. Suuresta alueesta ja valtavasta väkimäärästä huolimatta kaikki toimi, minkä lisäksi henkilökunta oli ystävällistä. Myös varaaminen ja kuljetus sujuivat ongelmitta. Eläinten lisäksi löytyi paljon muutakin kivaa, ja lasten puumajat olivat jopa niin hauskoja, ettei lapsi olisi malttanut jatkaa niiden jälkeen kierrosta eteenpäin. ?? Erityiskiitos pizzerian iloiselle kassatyöntekijälle! ??
M

M.S.

February 2025
From Germany
Traveled as As a couple

Excellent

B

Birgit

February 2025
From Germany
Traveled as As a couple - 49 years old

Excellent

S

Steffi

February 2025
From Germany
Traveled as As a couple - 43 years old

Excellent

T

Time given 1.15 mor like 2 hours

February 2025
From United Kingdom
Traveled as As a couple - 30 years old

Great

Was told a transfer time of approximately 1hour 10 was more like 2 hours
C

Christina

January 2025
From United Kingdom
Traveled as As a couple - 47 years old

Great

Transfer was as expected. Our pick in the morning was 20 mins later than schedule but no problem. Very interesting to see Puerto del la Cruz and the scenic route back to Hotel. It was a long day as was about 9 hours.
V

VT

January 2025
From United Kingdom
Traveled as As a couple - 37 years old

Great

Journey time too long because of the amount of pickups and drop offs
Z

Zimmermann

January 2025
From Germany
Traveled as As a couple - 60 years old

Great

Ich denke man könnte um 16.00 die Rückfahrt antreten.
W

Warren Marriott

January 2025
From United Kingdom
Traveled as As a couple - 44 years old

Excellent

R

reni

January 2025
From Netherlands
Traveled as Alone - 55 years old

Great

mooi park met leuke dieren
S

Sarah and Kevin

January 2025
From United Kingdom
Traveled as As a couple - 16 years old

Excellent

A

Anne Shaw

January 2025
From United Kingdom
Traveled as With friends - 43 years old

Great

The transport was meant to pick us up as the last pick up but we had to go to several more hotels which took just over 2 hours to arrive. The return journey was much better as we divid ed between 2 coaches and went direct to Los Cristianos
R

Richard Wermuth

January 2025
From United Kingdom
Traveled as As a couple - 59 years old

Great

My wife and I thought we’d booked a trip thru the TUI rep to puerto de la Cruz., no mention was made that the trip was to Lori park. My wife has mobility issues and uses a walking stick so when the coach dropped us off at Lori park we had to endure a 45 minute tiring walk into town by which time my wife was exhausted and our day was truly spoilt plus we had to get a taxi back to the park to catch our return coach. I feel the TUI rep was very wrong to sell us this trip
M

Mathias

January 2025
From Germany
Traveled as As a couple - 47 years old

Excellent

R

Rob

January 2025
From United Kingdom
Traveled as As a couple - 28 years old

Average

K

Katja

January 2025
From Germany
Traveled as As a couple - 42 years old

Excellent

H

HEATHER

January 2025
From United Kingdom
Traveled as As a couple - 53 years old

Average

Think the tui rep, should have told us more about the park, that would have given us a better insight.
E

EvelinaM

January 2025
From United Kingdom
Traveled as With family - 30 years old

Great

Generally nice. Not really tour guiding provided.
U

UweR

January 2025
From Germany
Traveled as As a couple - 43 years old

Great

Mehr Informationen an der Bushaltestelle wäre toll. Man musste sich von Bus zu Bus durchfragen. Der Fahrer war super, er hatte den Bus auch an den Serpentinen sicher gelenkt.
T

Tobias Busse

January 2025
From Germany
Traveled as With friends - 35 years old

Great

S

Super

January 2025
From United Kingdom
Traveled as With family

Excellent

J

Jasper

January 2025
From Denmark
Traveled as With family - 24 years old

Great

Underholdningsteamet var rigtig godt. Det betyder meget, når man har børn.
V

Vroni

December 2024
From Germany
Traveled as With family - 31 years old

Great

S

Stroob

December 2024
From Netherlands
Traveled as As a couple - 34 years old

Excellent

Mss in plaats van met de bus de taxi nemen , je zit in totaal 5 uur op de bus afhankelijk van waar je wordt opgehaald (best Tenerife ) was dit bij ons
W

Werner Kkraus

December 2024
From Germany
Traveled as As a couple

Average

Nachdem wir unseren Bus wegen ungenauer Beschreibung der Abholstation verpaßt haben, wurden wir freundlicherweise von einen anderen Bus mitgenommen. Sonst war es ein Erlebnisreicher Tag.
U

Ujjwal

December 2024
From Norway
Traveled as With family - 24 years old

Excellent

J

Joyce

December 2024
From United Kingdom
Traveled as As a couple - 43 years old

Excellent

The driver was helpful and resourceful and coped extremely well with very heavy traffic on the return journey.
S

Söpp

December 2024
From Germany
Traveled as As a couple - 23 years old

Great

N

Natore

December 2024
From United Kingdom
Traveled as With family - 32 years old

Great

The roads, although in good order, I had no idea we would be climbing up so high a mountain. My nerves were shot. The driver was very good at his job, highly skilled.
D

Dieter

December 2024
From Germany
Traveled as As a couple - 46 years old

Great

Der Transfer ansich war in ordnung. Aber an einem Stop wo mitfahrende Gäste einfach nicht pünktlich da waren, wurde zum Nachteil der Anderen Besucher zu lange gewartet. Diese Zeit ging dann für den Zoobrsuch den anderen Gästen verloren, so das wir am Zoo erst eine Stunde nach Öffnungszeit eintrafen. Das war nicht in Ordnung.
K

Korki5

December 2024
From Germany
Traveled as As a couple - 48 years old

Excellent

P

Paul Whitley

November 2024
From United Kingdom
Traveled as As a couple - 45 years old

Great

J

Jenni

November 2024
From United Kingdom
Traveled as As a couple - 57 years old

Excellent

J

Jackie

November 2024
From United Kingdom
Traveled as With friends

Excellent

Tenerife is a beautiful place have been many times before, but I didn’t like the hotel some of the staff where rude and miserable. I reported the electrics in my room as when I went to plug the kettle in it made a bang sound the socket is next to the sink I know I’m no electrician but I think it’s fair to say water and electric don’t mix the-switch on the socket near the bedside table is broke it was sparking every time I plugged my phone charger in. The meals where terrible .
I

Ivan

November 2024
From Netherlands
Traveled as As a couple - 14 years old

Great

D

Daniela

November 2024
From Germany
Traveled as With friends - 38 years old

Excellent

Wir hatten eine sehr nette tui Mitarbeiterin, die uns kompetent beraten hat und uns wirklich viel im Vorfeld berichten konnte. Daher ist uns die Entscheidung der loropark Buchung leicht gefallen. Allerdings konnte sie kein deutsch. Für Leute die nicht so gut englisch verstehen, wahrscheinlich ein Problem. Ansonsten waren wir begeistert von der Organisation, da der Bus Verspätung hatte. Die Artenvielfalt des Parks hat uns auch sehr begeistert. Alles in allem ein toller Ausflug
L

Loro Park

November 2024
From Poland
Traveled as As a couple - 31 years old

Excellent

Piekny park, rewelacja.
A

Anja B.

November 2024
From Germany
Traveled as Alone - 35 years old

Excellent

Der Plan war Transfer und wir wurden transferiert.
P

Peter Piper

November 2024
From United Kingdom
Traveled as As a couple - 60 years old

Excellent

Too many pick-ups which involved driving through narrow streets.
J

John

November 2024
From Netherlands
Traveled as As a couple - 40 years old

Excellent

Prima chauffeurs, netjes op tijd en veilig gereden.
M

Maria

November 2024
From Germany
Traveled as As a couple - 43 years old

Excellent

L

Lisa.blenkinsopp

November 2024
From United Kingdom
Traveled as As a couple

Excellent

The coach driver was really cautious with his driving the booking staff where really helpful and the experience was amazing
S

Sal

November 2024
From United Kingdom

Excellent

A

Alistair Powell

November 2024
From United Kingdom
Traveled as As a couple - 44 years old

Great

Overall the experience was very good, and I will have no problem recommending the trip to Liro Parque to others. However, the lady checking the passengers on to the bus seemed to think us and the other passengers waiting to join the trip were booked on another bus, despite me pointing out my name on her schedule. The journey home was hard going with the large coach seeming too long for the roads especially when dropping off passengers at their hotels of which there were very many.
J

Jan & John

November 2024
From United Kingdom
Traveled as As a couple - 39 years old

Great

Great day but 2hrs in bus up over the mountains was heavy and back.Loro Park is so good loved it.
G

Geli

November 2024
From Germany
Traveled as As a couple - 51 years old

Great

Eine Stunde dauerte es, alle Passagiere aufzunehmen. Das war zu lange.
N

Nikki

October 2024
From United Kingdom
Traveled as As a couple - 39 years old

Excellent

C

Chris

October 2024
From Germany
Traveled as As a couple - 26 years old

Great

G

Grzegorz

October 2024
From Poland
Traveled as With family - 27 years old

Excellent

P

Paul0064

October 2024
From Netherlands
Traveled as As a couple - 44 years old

Excellent

Het is niet altijd duidelijk waar je bent in het park. Daardoor ben je niet zeker of je alles gezien hebt.
M

Maargareta

October 2024
From Poland
Traveled as With family - 21 years old

Excellent

W

Wim van der Veer

October 2024
From Netherlands
Traveled as As a couple - 45 years old

Excellent

Niets aan veranderen prima zo, heerlijk genoten.
K

Kee

October 2024
From United Kingdom
Traveled as As a couple - 38 years old

Great

We purchased the transfer with Loro Parque tickets. It took us over 3 hours to get there. That definitely wasn't explained to us before. However, it took just an hour to get back as the transfer was circular. Not sure how I would have got there from the South West otherwise. The bus was on time, spotless and air-conditioned
P

Petrie

October 2024
From Netherlands
Traveled as As a couple - 42 years old

Great

een erg lange transfer van meer dan twee uur. Dit komt omdat er op het hele eiland mensen opgehaald werden. Bij boeken werd aangegeven dat de transfer een uur en een kwartier zou zijn.
L

Lotte

October 2024
From Germany
Traveled as Alone - 49 years old

Great

Klimaanlage zu kalt
S

Stein

October 2024
From Germany
Traveled as As a couple - 12 years old

Average

Leider hat die Fahrt wesentlich länger gedauert als angesagt. Es war die Rede von 1,5 Stunden Fahrt, woraus fast 3 Stunden Fahrt (eine Fahrt) wurden. Dementsprechend fehlte Zeit vor Ort.
K

Karl

October 2024
From Germany
Traveled as As a couple - 48 years old

Great

W

Wakacje

October 2024
From Poland
Traveled as Alone - 20 years old

Excellent

Za duza klima w autobusie
J

Jmar

October 2024
From United Kingdom
Traveled as As a couple - 51 years old

Excellent

All the animals were very well cared for
J

Jackie McG

September 2024
From United Kingdom
Traveled as As a couple - 43 years old

Average

The Pool bus arrived on schedule and the staff onboard were very friendly and informative however the bus journey was very long and even longer on the return journey.
I

ITNOMS

September 2024
From Germany
Traveled as As a couple

Excellent

Busfahrt war ??, der Fahrer sehr sicher,die Heimfahrt ging über die Berge. Hier sollte man allerdings Kurvenfest sein.
K

Kb59

September 2024
From United Kingdom
Traveled as As a couple - 48 years old

Great

The coach was 30 minutes late. The actual journey was OK.
A

A en V

September 2024
From Netherlands
Traveled as As a couple - 22 years old

Average

Transfer brengt je waar je moet zijn - helaas op de terugweg veels te laat, kan gebeuren, maar bied dan je excuses aan of geef de reden van vertraging aan (en nog beter wanneer je er dan wel bent - iedereen liep een beetje verdwaalt rond). Het park zelf is vrij snel gedaan, dus een optie om (spontaan) te kiezen of je om 15u of om 17u wilt terug gebracht worden, zou wel beter zijn. Vanuit Costa Adeje duurt de rit trouwens ruim 2 uur naar loro parque.
D

Daniel F.

September 2024
From Germany
Traveled as As a couple - 15 years old

Excellent

Abholung und Rücktransfer stresslos und sorgen frei. Es hat zu 1000% perfekt funktioniert.
A

Andy

September 2024
From United Kingdom
Traveled as As a couple - 46 years old

Excellent

O

Orca

September 2024
From Germany
Traveled as As a couple - 47 years old

Average

Die Fahrt einmal rund um die Insel war gut. Die Kälteanlage im Bus lief auf Hochtouren und ich habe eine sehr starke Erkältung bekommen. Deshalb würde ich die Fahrt nicht noch einmal machen.
D

David gooding

September 2024
From United Kingdom
Traveled as With friends - 33 years old

Excellent

I had a fantastic two weeks holiday at paradise park hotel and went to Loro Parque park that was fantastic day see everything.
P

Peter

September 2024
From Germany
Traveled as As a couple - 28 years old

Excellent

Transfer vom Hotel zum Park und zum Hotel zurück hat problemlos geklappt.
S

Steffi

September 2024
From Germany
Traveled as With family - 26 years old

Excellent

Es hat alles wunderbar geklappt. Die Zeit im Park war auch ausreichend. Wir konnten alle Shows und die Tiere anschauen und sogar noch in Ruhe Mittagessen.
M

Maxine

September 2024
From United Kingdom
Traveled as With family - 27 years old

Great

Overall I enjoyed the transfer, shame the pick up time wasn't little later on.
L

Lilla

August 2024
From Germany
Traveled as With family - 24 years old

Excellent

D

Dave

August 2024
From United Kingdom
Traveled as With family - 34 years old

Excellent

Coach transfer only was on time plenty of seat available Organised well
L

Lorraine

August 2024
From United Kingdom
Traveled as With family - 30 years old

Average

F

Frits

August 2024
From Netherlands
Traveled as With family - 22 years old

Great

Prima transfer gehad.
A

Ahhhhh

August 2024
From United Kingdom
Traveled as With family - 26 years old

Great

It did not seem safe with the coaches taking the mountain routes where on several occasions on the hairy roads, they had to use both lanes to turn the corners. If another his was coming the other way….. goodness only knows what would happen.
F

Familie R

August 2024
From Germany
Traveled as With family - 20 years old

Great

Eine WC-Pause bei 1,5 h Fahrt wären angebracht
J

jan

August 2024
From Netherlands
Traveled as With family - 40 years old

Average

We hadden park al geboekt bij tui sneek. Bleek ter plaatse dat busreis voor 4 perzonen eertst 116 euro koste wat we duur vonden, toen kon het ineenas voor 96 euro. Der reis bleek vrij lang 1:45. Onze oudste zoon moest de nacht voorafgaande overgeven en had last van diarree, helaas geen restitutie mogelijk. Reisleiding geappt en voor entreekaartje Tui Sneek gebeld. Beetje jammer allemaal. Busreis was verder top geregeld.
M

Mark Joey Jowitt

August 2024
From United Kingdom
Traveled as As a couple - 43 years old

Average

The journey was too long.
C

Champagne Dimitri

August 2024
From Netherlands
Traveled as With family - 16 years old

Excellent

Goede chauffeur , propere bus , voldoende ruimte
M

Maciej

August 2024
From Poland
Traveled as With family - 15 years old

Excellent

F

Familie E

August 2024
From Germany
Traveled as With family - 23 years old

Great

Der Transfer war gut und auch pünktlich, allerdings war die Rückfahrt deutlich schlechter als die Hinfahrt. Bei der Hinfahrt ging es über die Autobahn, der Rückweg war jedoch über die Berge. Das bedeutet extrem hoch, sehr enge und viele Kurven und sehr sehr langwierig. Da wurde es so einigen Leuten schlecht, wer mit sowas oder eben mit der Höhe Probleme hat, für den ist die Rückfahrt eine einzige Qual. Wir hätten daher vorab eine Info dazu begrüßt. Das Team war sehr nett und professionell.
M

Maya

August 2024
From United Kingdom
Traveled as With family - 7 years old

Excellent

The transfer felt a lot like a tour of the island which was great! Amazing views , very scenic routes The driver was also really lovely
B

Boris

August 2024
From United Kingdom
Traveled as Alone - 13 years old

Excellent

L

Lang

August 2024
From Germany
Traveled as With family - 26 years old

Average

Der Bus kam 45 min später als angegeben. Ansonsten OK
A

Anonymous

August 2024
From United Kingdom

Excellent

K

Ka

August 2024
From Germany
Traveled as With family - 31 years old

Great

L

Lucy

August 2024
From United Kingdom
Traveled as With family - 32 years old

Great

The only downside was no transfer from the hotel a bit of a trek with a young child and a senior person
J

Jac

August 2024
From United Kingdom
Traveled as With family - 27 years old

Great

G

gordon pidsley

August 2024
From United Kingdom
Traveled as As a couple - 53 years old

Excellent

K

Kirsty

August 2024
From United Kingdom
Traveled as As a couple - 15 years old

Excellent

Pick up was around the corner at the sister hotel so wasn’t far and picked us up just over the time so overall good experience
F

Freiburger Fraenky

August 2024
From Germany
Traveled as As a couple - 42 years old

Excellent

Es war ein wunderbarer Tag. Sehr viel Spaß gehabt und viel gesehen. Würde ich jederzeit gerne wieder machen. Ist das Geld wert. Klasse Park !!
M

Markus L.

July 2024
From Germany
Traveled as With family - 27 years old

Excellent

Hat alles super geklappt. Vom abholen bis zur Rückfahrt. Kann man nur empfehlen.
Z

Zoe

July 2024
From United Kingdom
Traveled as With family - 16 years old

Excellent

L

Lewis Bear

July 2024
From United Kingdom
Traveled as With family - 32 years old

Average

We were told to be ready for the coach at 8am (a time where we wouldn't be able to have breakfast in the hotel). If the coach had turned up on time, this wouldn't have been too bad but, as it was, it was late and we could have had something in the restaurant before seeing off. The roads aren't good for a couple of hours each way and it felt quite expensive at around £20 per person, there were 3 of us and it might have been preferable to take a taxi for a later start and more comfortable journey.
A

Ali

July 2024
From United Kingdom
Traveled as With family - 21 years old

Excellent

The bus was comfy, cool and quick, on the way there there was a longer stop but you could get off the bus and use the toilet, easy way of getting to and from a fantastic day out!
S

Sue

July 2024
From United Kingdom
Traveled as With family - 53 years old

Great

We were the first pick up and the bus made many pick ups so our journey took over 2 hours which is a long time with young children, when we previously visited loro parque the journey was only 1 1/4 hours
A

Andy R

July 2024
From United Kingdom
Traveled as With family - 33 years old

Great

The only reason I didn’t rate this higher was because out of all the tours we did with TUI around the island this was the worse condition coach inside and most significantly the air conditioning was minimal or not working effectively.
A

Andy Tyler

July 2024
From United Kingdom
Traveled as With family - 37 years old

Average

Inbound trip couldn't fault but the return trip was a nightmare coach kept losing power and gears, the interior lighting/ventilation channel above the seats on the passenger side was leaking water over the first 6 rows of seats. The route the drive took would have been awesome if the driver didn't keep stamping on the brakes make everyone lunge forward.
D

Dawid3009

July 2024
From Poland
Traveled as With family - 4 years old

Excellent

Wszystko mi sie podobalo. Zwierzeta zadbane, czysto w miejscach w których przebywaly zwierzeta. Najbardziej podobaly mi sie pokazy na zywo fok, orek i delfinów. Polecam to miejsce do odwiedzenia z rodzina, znajomymi, przyjaciólmi. Miejsce godne polecenia. I polecam kazdemu odwiedzic to miejsce??.
F

Familie

July 2024
From Netherlands
Traveled as With family - 33 years old

Average

De bus reis heen was super lang. Terwijl de terugweg stuk korter was. Geen idee waarom de bus de heen reis een hele andere route nam.
S

Swietne miejsce dla calej rodziny

July 2024
From Poland
Traveled as With family - 23 years old

Excellent

Dojazd do Loro Parku byl droga kreta przez górskie tereny, kierowca super ale osoby z wrazliwa glowa mialy ciezko. Moze niewiele drozszy bylby przejazd druga droga (czasowo tyle samo tylko wiecej km). Moja rodzina nie majaca problemów w podrózy ledwo dojechala. Poza tym Loro Park to swietne miejsce dla calej rodziny.
S

Soo and Ste

July 2024
From United Kingdom
Traveled as As a couple - 23 years old

Excellent

TUI could have sold this at the beginning with the purchase of the Loro Parque ticket as it would take a few different busses to get there and back.
S

Sarah

July 2024
From United Kingdom
Traveled as As a couple - 15 years old

Great

Well organised park.
D

Dan

July 2024
From United Kingdom
Traveled as With family

Excellent

R

Robina burke

July 2024
From United Kingdom
Traveled as With family - 52 years old

Excellent

Shows were great but walking around couldn’t see many animals sign post not good as people were turning around so facing wrong way would I go again no don’t think so
T

Tammy

July 2024
From United Kingdom
Traveled as With family - 32 years old

Excellent

Loro Parque was amazing, something we will always remember.
J

J

July 2024
From Netherlands
Traveled as With family

Excellent

P

Pawel

July 2024
From Poland
Traveled as With family - 25 years old

Great

W autobusie bylo za chlodno, klimatyzacja byla ustawiona za nisko.
G

Gabrielka

July 2024
From Poland
Traveled as With family - 28 years old

Excellent

C

Chris

July 2024
From United Kingdom
Traveled as With family - 20 years old

Excellent

It was really good arrived on time was told where to be and when to leave and which coach number and where it would be
T

Tina

July 2024
From Netherlands
Traveled as As a couple - 52 years old

Excellent

K

Kevin

July 2024
From United Kingdom
Traveled as As a couple

Excellent

Enjoyed everything about my day at the park maybe have an opportunity to have a half day some people don’t need a full day
C

Cheryl

June 2024
From United Kingdom
Traveled as As a couple - 41 years old

Excellent

G

Gerwinnr1

June 2024
From Netherlands
Traveled as As a couple - 26 years old

Excellent

Transfer was prima. Duidelijke uitleg waar weer op te stappan welk busnemmer en tijd.
R

Richard

June 2024
From United Kingdom
Traveled as As a couple - 53 years old

Great

You need to make clear whether the transfer is the round the island route or the shorter more direct route. The latter was long enough from Los Gigantes, 1.5 hours. We experienced the longer route on a previous visit and were not informed. There are elderly people on these trips who need a comfort break!
T

Timothy

June 2024
From United Kingdom
Traveled as With family - 46 years old

Great

Both venues were very nice, clean, very good quality places. The food at both was good as well. The only negative was the cost as we were a family of 7 and it took a great deal out of our holiday money to just have these two days out.
M

Melinda crombez

June 2024
From Netherlands
Traveled as As a couple - 11 years old

Excellent

Zeker en vast de moeite om dit park te bezoeken ! De orka en dolfijnen shows zijn zeer mooi om te zien. Wel zou ik aanraden als je wagenziek bent om zeker pilletje te nemen of dergelijke voor je de bus op stapt in het heen en terug reizen ??
A

A.m

June 2024
From Germany
Traveled as As a couple - 32 years old

Great

B

Bigmadscotsman

June 2024
From United Kingdom
Traveled as As a couple - 34 years old

Great

R

Ralf

June 2024
From Germany
Traveled as As a couple - 48 years old

Excellent

Aufzuchtprogramm für seltene Papageien.
M

MartinB

June 2024
From Germany
Traveled as As a couple - 35 years old

Excellent

U

Uk

June 2024
From United Kingdom
Traveled as With family - 24 years old

Great

L

Lydia

June 2024
From Germany
Traveled as As a couple - 17 years old

Excellent

R

Rache

June 2024
From United Kingdom
Traveled as With family - 28 years old

Excellent

S

S Kaundal

June 2024
From United Kingdom
Traveled as With family - 27 years old

Average

N

Nappi Christine

May 2024
From Germany
Traveled as As a couple - 45 years old

Great

Die Abfahrt war für 9:00 Uhr ab Hotel vorgesehen, der Bus verspätete sich um 30 Minuten ohne uns zu informieren, wir haben dann bei tui angerufen. Der Besuch im Loro Park ist auf jeden Fall sehr zu empfehlen. War ein schönes Erlebnis
W

Wakacyjna przygoda

May 2024
From Poland
Traveled as With family - 21 years old

Excellent

S

Seher temiz

May 2024
From Germany
Traveled as As a couple - 12 years old

Great

Ich fand den tag im loro park überwältigend ich würde es immer wieder gerne machen es war sehr schön
J

Janet C

May 2024
From United Kingdom
Traveled as As a couple - 54 years old

Great

Used tui transfer to visit Puerto de la Cruz. On a jet2 holiday but no option available so grateful to tui. Rep very helpful with advice, directions and map. Journey made longer by picking up from hotels at Golf resort which was a bit annoying though.
B

Birgit und Jürgen

May 2024
From Germany
Traveled as As a couple - 43 years old

Great

Der Transfer hat super funktioniert, der Bus war pünktlich! Allerdings wurden recht viele Stationen noch abgeklappert, so dass wir einen relativ langen Transfer hatten. Das war etwas ermüdend, aber wahrscheinlich dem Umstand geschuldet, dass natürlich organisatorisch viele Urlauber mitfahren sollen .
S

Speno

May 2024
From United Kingdom
Traveled as As a couple - 4 years old

Great

K

Kb

May 2024
From United Kingdom
Traveled as As a couple - 9 years old

Excellent

F

Frank Hofmann

May 2024
From Germany
Traveled as As a couple - 44 years old

Average

Die Anfahrt war über fast die gesamte Insel. Andere Anbieter fahren direkt. Anfahrt ging über 2 Stunden, die Rückfahrt sogar über 2,5 Std. Bei anderen Anbieten erfolgte hin,- und Rückfahrt unter 1 Std.
R

Rituli

May 2024
From Finland
Traveled as With family - 43 years old

Great

E

Eoghainn and liz

May 2024
From United Kingdom
Traveled as As a couple - 33 years old

Excellent

B

Ben

April 2024
From United Kingdom
Traveled as As a couple - 57 years old

Average

Small. bus much to cramped uncomfortable trip to hotel
H

Hana

April 2024
From Poland
Traveled as As a couple - 24 years old

Excellent

C

Currie

April 2024
From United Kingdom
Traveled as As a couple - 12 years old

Excellent

E

Ernst Gert

April 2024
From Germany
Traveled as As a couple - 55 years old

Excellent

Fahrt im Kleinbus. Sicherer und freundlicher Fahrer. Hat uns auf der Rückfahrt alle bis zum jeweiligen Hotel gefahren. Alles pünktlich und gut geklappt.
I

Island lady

April 2024
From United Kingdom
Traveled as With family - 57 years old

Excellent

We enjoyed it all.
C

Cell

April 2024
From Poland
Traveled as As a couple

Excellent

G

Gabi

April 2024
From Germany
Traveled as With friends - 51 years old

Excellent

D

Denise

April 2024
From Germany
Traveled as With family - 12 years old

Excellent

Sehr freundliches Personal, problemloser Ablauf, super Service!
N

Nora

April 2024
From United Kingdom

Excellent

All the trips have been really good. We would repeat again.
I

Inksu

April 2024
From Finland
Traveled as With family - 24 years old

Great

Bussi oli vähän nuhjuinen. Menomatka kesti 1,5 tuntia mikä oli tiedossakin, mutta paluumatka kesti 2,5 tuntia mikä oli aivan älytön.
V

Val

April 2024
From United Kingdom
Traveled as As a couple - 49 years old

Great

Our collection was 50mins late , we nearly gave up as we thought we'd been forgotten. Fortunately it turned up . The transfer back was good.
D

Dutchman69 & Family

April 2024
From United Kingdom
Traveled as With family - 38 years old

Excellent

Fantastic from beginning to the end
C

Carol

March 2024
From United Kingdom
Traveled as As a couple - 44 years old

Excellent

S

Sally Yorke

March 2024
From United Kingdom
Traveled as As a couple - 44 years old

Excellent

N

Nicole

March 2024
From Germany
Traveled as With family - 35 years old

Excellent

Wir würden wieder den Service buchen, da es einfach und entspannter ist sich fahren zu lassen… Der Bus kam nur zur Haltestelle ca 20 Min später, was uns etwas beunruhigt hat, da wir nicht wussten ob er schon weg war ( was eigentlich nicht sein konnte, da wir überpünktlich waren). Nach einem kurzen Telefonat mit TUI um nachzufragen, wollte die Dame sich nach kurzer Zeit wieder melden. In dieser Zwischenzeit kam der Bus und nahm uns mit zum Loro Park. Alles in allem TOP
S

Stefanie B

March 2024
From Germany
Traveled as With family - 19 years old

Great

Der Bus kam 20 Minuten zu spät, was aber nicht am Busfahrer lag. Er hat die Zeit auf der Fahrt wieder gut gemacht. Der Bus war ein wenig in die Jahre gekommen.
A

Andreas

March 2024
From Germany
Traveled as With family - 27 years old

Great

20min Verspätung bei Abholung (Hinfahrt)
F

Fitzy

March 2024
From United Kingdom
Traveled as As a couple - 41 years old

Excellent

D

danny

March 2024
From Netherlands
Traveled as As a couple - 60 years old

Excellent

T

The Parrys

March 2024
From United Kingdom
Traveled as As a couple - 40 years old

Excellent

We went on the bus & then walked to Puerta de la Cruz - Hotel TUI rep recommended and it was well worth the visit
K

Kamila

March 2024
From United Kingdom
Traveled as With family - 16 years old

Average

L

Lip140

March 2024
From United Kingdom
Traveled as As a couple - 23 years old

Average

Transfer times need to be more realistic. Three hours is very long especially when two hours were quoted at booking. Had this been clear at point of booking, then we would not have booked. 5 hours + on a coach was not what we were hoping for
V

ViKa

March 2024
From Germany
Traveled as With family - 7 years old

Great

B

Bernd

March 2024
From Germany
Traveled as With family - 23 years old

Excellent

P

Per

March 2024
From United Kingdom
Traveled as With family - 21 years old

Average

It was estimated a 2 hours drive. It was 3 hours. On the way we got nervous if we where going the wrong way as we where heading south from Los gigantes. All the gathering of people on all the hotell where pretty exhausring for our son Who easy is getting car sick. All the movement back and forth, up and down made it impossible for him to not get sick. There where no info about this on the forehand. If this was imformed it would be a better experience because you know what to expect.
T

Travler no 1

March 2024
From Germany
Traveled as As a couple - 41 years old

Great

Transfer dauerte lange.
A

Anonymous

March 2024
From United Kingdom

Excellent

Great customer service!! Helped me whilst I was out there when I had to change my date due to a sick child, and helped me find the stop (using photos!). Good price too. Don’t want to book with any other tour operator in future!
D

David Duthie

March 2024
From United Kingdom
Traveled as With family - 25 years old

Great

It was comfortable, but about 10-15 mins late
R

Rhona Hadden

February 2024
From United Kingdom
Traveled as With friends - 48 years old

Excellent

Pick up was on time.Bus very comfortable.For us the time spent was a bit too long.
R

Rita

February 2024
From United Kingdom
Traveled as As a couple - 53 years old

Excellent

M

Marketa

February 2024
From United Kingdom
Traveled as With family - 24 years old

Excellent

S

Sheila

February 2024
From United Kingdom
Traveled as As a couple - 52 years old

Great

Trip to loro park 1.5 hours back 2.5 hours due to rain ( not your fault obviously) but dropping others off was very time consuming. . Very safe driver
M

Marga

February 2024
From Netherlands
Traveled as As a couple - 46 years old

Great

De buschauffeur is verkeerd gereden. Mooie shows.
M

Mark o

February 2024
From United Kingdom
Traveled as With family - 20 years old

Excellent

Enjoyed it all, only thing I would change would be a driver who is willing to break the law and drive twice as fast.
L

Locmann

February 2024
From United Kingdom
Traveled as Alone

Great

Lengthy transit with many collection points and very early start. Very capable driver on very difficult roads, Spectacular return journey.
P

Paul Argeseanu

February 2024
From United Kingdom
Traveled as As a couple - 29 years old

Great

Everything was fine, just the transfer was over 2 hours both ways.
Z

Zon aanbidster

January 2024
From Netherlands

Excellent

Prachtig en goed georganiseerd
S

Super wycieczka - przyroda i zwierzatka do tego 4 fajne przerwy na wystepy orek, delfinów, fok i papug-mozna usiac i ogladnac fajne wystepy-do reki otrzymacie mape ponumerowana trasa jak przejsc i zobaczyc to wszystko

January 2024
From Poland
Traveled as With family - 30 years old

Excellent

J

Jos van Bergen

January 2024
From Netherlands
Traveled as As a couple - 42 years old

Great

L

larsyfarsy

January 2024
From Germany
Traveled as With family - 24 years old

Great

Toller Park und Ausflug,allerdings mit Eintritt,Transfer und kleiner Verpflegung ohne Souvenir oder sonstiges sehr preisintensiv...allerdings sind deutsche Parks mindestens genauso teuer und dieser hier erfüllt immerhin noch einen guten Zweck.
C

cnbs72

January 2024
From Germany
Traveled as As a couple - 34 years old

Great

Zu viele Zwischenstops und dadurch unnötig lange Transferzeit
U

Urlauber

January 2024
From Germany
Traveled as With family - 18 years old

Great

C

craig russell

December 2023
From United Kingdom
Traveled as As a couple - 39 years old

Excellent

Coach arrived a little late.We were the first pick up but all in al only took about an 1.5 hours to get there.The return was a totaly different route sp basically got a mini Tour of the Island... For the Price of the transfer..Totaly worth the money.
A

Autokar jezdzacy po wszystkich hotelach do Loro Park

December 2023
From Poland
Traveled as With family - 20 years old

Average

Panie sprzatajace wycieczke z TUI zapytaly skad jestesmy. Dostaly informacje „from Poland” wybraly jezyk, którego nie znamy. Autobus, do którego wsiedlismy - my tzn. starsza kobieta (70 lat), ja z niechodzacym maluchem i 5 - nie pozwolono usiasc nam na pierwszych siedzeniach… po czym w trzecim hotelu, do którego podjechal autobus juz wsiadla kobieta z wnuczkiem, a z drugiej strony malzenstwo (para) z Anglii? … wycieczka dla wybranych na innych zasadach? Zdecydowanie wszystkim nie bede polecala
K

Ki

December 2023
From Finland
Traveled as With family - 26 years old

Great

L

Lukasz

December 2023
From Poland
Traveled as As a couple - 24 years old

Excellent

T

Tricky mik

December 2023
From United Kingdom
Traveled as As a couple - 43 years old

Great

J

John and Liz Clarke

December 2023
From United Kingdom
Traveled as As a couple - 59 years old

Excellent

The whole experience, a fantastic day out
F

Fam Thörnblom

December 2023
From Sweden
Traveled as With family - 43 years old

Great

M

Madde

December 2023
From Sweden
Traveled as With family - 14 years old

Excellent

Tiden i bussen blev en smula lång. Runt 2,5-3 timmar dit och samma tid tillbaka till hotellet. Men med tanke på att det är en bit till själva parken från där vi bodde (Los gigantes) så är det såklart inte så konstigt. Men trevligt bemötande från alla inblandade, tydlig info och bekväma bussar. Kan dock vara värt att framförallt vara förberedd på restiden om ni reser med mindre barn. Vägen till parken är lång och om man väljer den här resformen så är det inte så mycket man kan göra åt det
B

Bodo

November 2023
From Germany
Traveled as As a couple - 41 years old

Excellent

Bus kam pünktlich, Reisebegleiter kontrollierte Anwesenheit, stieg allerdings nach letztem pick-up mit Anweisungen für den Zielort wieder aus. Kein Schlange stehen am Eingang war also nicht garantiert. Ein Autobahnstück war gesperrt, der Fahrer musste Umweg nehmen (aber keine Umleitung für Bus ausgeschildert). Resultat 30 min Verspätung durch Feststecken in enger Straße. Klimaanlage im Bus zu kalt - ließ sich nicht abstellen- ergo Schnupfen. Rückfahrt prima, für alle die pünktlich im Bus waren.
B

Becky

November 2023
From United Kingdom
Traveled as As a couple - 40 years old

Excellent

Enjoyed everything from start to finish
C

Caro

November 2023
From Germany
Traveled as As a couple - 17 years old

Excellent

Bus kam 10 Minuten später, aber in der Bestätigung steht ja auch nur eine ungefähre Zeit, von daher kein Problem. Rückwärts ging es über den Norden zurück, so konnten wir auch die andere Seite anschauen :)
H

Hans

November 2023
From Germany
Traveled as As a couple - 52 years old

Great

L

Lukas

November 2023
From Germany
Traveled as As a couple - 5 years old

Great

A

Alias

November 2023
From Germany
Traveled as With family - 46 years old

Average

Wir mussten leider über 30 Minuten auf den Transfer warten und auf der Rückfahrt waren wir wirklich die letzten Passagiere
G

George

November 2023
From United Kingdom
Traveled as As a couple - 51 years old

Great

G

Gemma Sutton

November 2023
From United Kingdom
Traveled as With family - 27 years old

Average

M

Meine Frau

November 2023
From Germany
Traveled as As a couple - 44 years old

Great

Gut gefallen hat uns der Loro Park obwohl es viele Menschen hatte. Negativ war die Wartezeit auf den Bus und die fast zwei Stündige Reise.
T

Thomas

November 2023
From Germany
Traveled as As a couple - 29 years old

Average

Park Besuch war super. Bus hatte bei Abholung 30 min Verspätung
T

Thomas

November 2023
From Germany
Traveled as As a couple - 39 years old

Great

C

Carol

November 2023
From United Kingdom
Traveled as With family - 47 years old

Excellent

Everything went smoothly, picked up at hotel delivered to park, given instructions where and when for return pickup to hotel. Again collected and delivered to hotel no problem.
J

Joel

November 2023
From Netherlands
Traveled as As a couple

Excellent

B

Brigitte

November 2023
From Germany
Traveled as Alone - 48 years old

Excellent

Der Transfer hat ohne Probleme geklappt. Guides sprechen gut Deutsch.
R

Rachael

November 2023
From United Kingdom
Traveled as With family - 25 years old

Excellent

Comfy bus, friendly, helpful guide. Good driver. Arrived on time. Only downsides was that we were the first pick up and it took a full hour until the last pick up before we then had the 1 hour 15min onward journey! The upside to this was that we were the 1st drop off and I really appreciated the driver doing the journey in reverse so that we at least had one shorter journey! He also dropped us right outside of our hotel door instead of at the top of the hill where we were picked up!
K

Kater

November 2023
From Germany
Traveled as With family - 45 years old

Excellent

Es war doch "nur" ein einfacher Bustransfer, was soll man da bewerten? Der Fahrer ist flüssig aber nicht hektisch gefahren. Es war, wie zu erwarten.
P

Peter

November 2023
From Germany
Traveled as As a couple - 20 years old

Excellent

K

Kathi

October 2023
From Germany
Traveled as With family - 18 years old

Excellent

N

Niem Ano

October 2023
From Netherlands
Traveled as As a couple - 55 years old

Great

M

M.J.J

October 2023
From Germany
Traveled as With family - 23 years old

Great

Insgesamt war der Transfer gut und auch empfehlenswert. Allerdings haben wir einen deutschen Guide gewünscht, er sprach aber nur Englisch. Die Hinfahrt dauerte 2,5 Stunden (ausgewiesen waren 2 Stunden) was schon sehr lange war. Aber verständlicherweise müssen ja auch noch weitere Fahrgäste abgeholt werden,
D

Darren

October 2023
From United Kingdom
Traveled as With family - 33 years old

Excellent

P

przytulny wygodny hotel swietne jedzenie , moge polecic hotel Vanilla Garden

September 2023
From Poland
Traveled as As a couple - 47 years old

Excellent

godna polecenie zwlaszcza pokazy delfinów orek i fok
H

Hollyday

September 2023
From Germany
Traveled as With family - 42 years old

Excellent

C

Clive O

September 2023
From United Kingdom
Traveled as With family - 37 years old

Great

The park was immaculate the animals all very well looked after which was very important to me and all the staff really cared for the animals , there wasn’t one thing I didn’t like , the orca show was amazing and also the dolphin show only down side was three euros for a can of pop , so please take your own , however I get it as the upkeep of the park must be expensive so I didn’t mind paying overall the experience was excellent well done Loro park your park is fantastic
W

Wessie

September 2023
From Netherlands
Traveled as As a couple - 9 years old

Great

Toen mijn vrouw aangaf dat ze zwanger was werd onderling tussen de buschauffeurs en leiding overlegt en werden we op een bus gezet met minder tussenstops. Dit was echt top. Ook werden wij bij het terugbrengen als eerste bij de accommodatie teruggebracht
L

Leaf

September 2023
From Germany
Traveled as As a couple - 8 years old

Average

Zunächst war es sehr verwirrend den richtigen Bus zu finden… nirgendwo Schilder an den Bussen mit einer Nummer oder wohin es überhaupt geht. Die sprachliche Verständigung auch mit Englisch war schwierig. Der Bus kam leider eine Dreiviertelstunde Stunde zu spät, diese Zeit geht leider von der Zeit im Loro Park ab. Sonst war alles in Ordnung hat uns hingebracht und wieder abgeholt.
J

Jennifer

September 2023
From United Kingdom
Traveled as With family - 23 years old

Great

Very useful transfer from south tenerife to loro parque. They were a little late picking us up but these things happen. Overall would recommend.
N

Nigel Tranmer

September 2023
From United Kingdom
Traveled as As a couple - 57 years old

Great

Good transfer, coming back took 2.30hrs which was longer than going - no problem as we saw a lot of the country
M

Max Power

September 2023
From Germany
Traveled as As a couple - 24 years old

Great

Ist halt ne Busfahrt , die aber war angenehm. Der Bus war klimatisiert. Nur 19 Euro p.P. ist etwas zu teuer, 15 Euro würden es auch tun .
K

Keith

September 2023
From United Kingdom
Traveled as As a couple - 43 years old

Excellent

C

Corina

September 2023
From Germany
Traveled as Alone - 13 years old

Excellent

B

Bulle

September 2023
From France
Traveled as Alone - 37 years old

Excellent

Aimé la ponctualité l'organisation et la gentillesse du guide Je n'ai rien à dire sur le point "moins aimé "
H

Hunter Family

August 2023
From United Kingdom
Traveled as With family - 32 years old

Average

when booking Loro Parc from the hotel, find out how long the transfer takes compared to where its location is. The Tui staff failed to let us know that with the other pick-ups from other hotels this would take 2 and a half hours even though Loro Parc was only an hour way. With this being the case when you arrive it's a mad rush to get in and to make use of the shorter time you now have. If you can drive and there's other places to travel I'd suggest hiring a car, especially if you go back there.
A

Anonymous

August 2023
From United Kingdom

Excellent

Picked up at our location on time. Clear times to be back at the coach. Was over an hour for us as a transfer but that didn’t bother us we seemed to get home quicker!
T

Tom

August 2023
From Germany
Traveled as With family - 34 years old

Average

Deutlich längere Fahrzeit wie angekündigt, Durcheinander beim Einsammeln der Fahrgäste. 1 Hotel wurde deshalb zweimal angefahren.
M

Mathias

August 2023
From Germany
Traveled as As a couple - 9 years old

Excellent

Transfer verlief problemlos. Morgens wurde in unserem Ort nach unserem Hotel noch zwei weitere Hotels angefahren, danach ging es aber direkt auf die Autobahn. Fahrzeit nur etwas länger, als wäre man die Strecke beispielsweise mit einem Mietauto gefahren. Dafür keine Parkplatzsuche vor Ort. Hatten in unserem Urlaub auch ein Mietauto zur Erkundung der Insel, würden aber immer wieder auf diesen Bustransfer zurückgreifen. Empfehlung!
P

P & M

August 2023
From Netherlands
Traveled as As a couple - 42 years old

Excellent

B

Buknay

August 2023
From United Kingdom
Traveled as With family

Great

Travel time was longer due to passengers drop to different hotels otherwise ok as you can see more the place
D

Dani

August 2023
From Germany
Traveled as With family - 31 years old

Excellent

Fahrt hin und retour super gelungen. Wäre toll wenn abholzeit später wäre, damit man alles sehen kann im Park. 17h zu früh. Geht sich nicht alkes aus. Organisation mit Tickets super.
E

E waite

August 2023
From United Kingdom
Traveled as With family - 24 years old

Great

Amazing day, whilst the coach transfer was long, the children enjoyed the park and seeing all the animals. Great value for money and plenty to see at the park for everyone. The shows were brilliant and informative too.
J

Jim

August 2023
From United Kingdom
Traveled as As a couple - 33 years old

Average

S

S.H.

August 2023
From Germany
Traveled as With family - 35 years old

Average

Schade, dass mehrere Busse zum Loro Parque gleichzeitig an unserer Abholstelle angekommen sind, von außen aber nicht zu erkennen war, welcher der richtige ist. Unser Bus kam erst 10 Minuten später.
L

Lisa

August 2023
From Germany
Traveled as As a couple - 13 years old

Excellent

M

Maren

August 2023
From Germany
Traveled as With family - 20 years old

Great

-
K

Kelly s

August 2023
From United Kingdom
Traveled as With friends - 17 years old

Excellent

Would definitely recommend getting the transfer. It was cool enough with air conditioning due to the weather being hot. Very pleasant driver too.
P

Paul

August 2023
From United Kingdom
Traveled as With family - 33 years old

Great

K

Kath

August 2023
From United Kingdom
Traveled as With family - 17 years old

Excellent

Your service is amazing and your staff go above and beyond to help customer.
B

Bex

August 2023
From United Kingdom
Traveled as With family - 25 years old

Excellent

The journey took a little over an hour. We arrived around 10:30am and left at 5pm. The coach was clean and comfortable and the pick up instructions straight forward.
G

Geissi

August 2023
From Germany
Traveled as Alone - 39 years old

Great

K

Katja

August 2023
From Germany
Traveled as As a couple - 34 years old

Average

Die Fahrt ist sehr lange, da alle Hotels angefahren werden. Ungefähr zweieinhalb Stunden.
A

Anonymous

August 2023
From United Kingdom

Excellent

Reliable and correct transfers! Recommend!
L

Lewis

August 2023
From United Kingdom
Traveled as As a couple - 25 years old

Excellent

Great service - Bus driver
C

Conny

August 2023
From Netherlands
Traveled as With family - 34 years old

Great

De bus zou een half uur eerder mogen vertrekken 's morgens en een half uur later 's avonds, zodat we bij opening van de zoo aankomen en pas bij sluitingstijd vertrekken. Dan kan je de hele dag benutten, want die tijd heb je wel nodig als je alles wil zien.
F

Flower

August 2023
From Netherlands
Traveled as With family - 44 years old

Great

Wij vonden de shows van de orka, dolfijnen erg mooi. Mooi park , waar je de dag goed door komt. Wij zouden dit zeker aan bevelen.
C

Cindy hubert

August 2023
From Netherlands
Traveled as With family - 30 years old

Great

Ik vond het super leuk, een heel mooi park dat je bij ons hier niet vind. Spectaculair met die orcas hoe zij Morgan gered hebben de band TSS de begeleiders en de dieren SCHITTEREND.... MOOIE AQRIUM"S ECHT AAN TE BEVELEN.... miinder was 2u op de bus maar dat wisten. We vooraf
M

Maurice

August 2023
From Germany
Traveled as As a couple - 14 years old

Great

- Vorab zu wissen welcher Bus einen abholt wäre super (vllt. 60min vor Fahrt mittels Email die genaue Location + Busnummer) - Die Strecken anders planen (bei uns mussten wir 40minuten Extra fahren um 1 Pärchen in entgegengesetzter Richtung bei der Rückfahrt wieder abzusetzen)
W

Wiola

August 2023
From Poland
Traveled as With family - 23 years old

Excellent

Super pokazy: fok, delfinow i ork. Polecamy!
A

Adam

August 2023
From United Kingdom
Traveled as With family - 16 years old

Excellent

Highly recommend, the driver was very kind and helpful and although this was a transfer only, we ended up doing a full lap of the island and had some great views along the way
S

Sandrine_B

August 2023
From France

Great

Très beaux parc, spectacle avec orques et dauphins super beaux. Par contre nous n’avons pas pu faire le spectacle des perroquets car le bus est arrivé avec plus de 30min de ********** au point de ramassage et évidemment l’heure de retour était la même… vraiment déçu de ne pas avoir pu profiter pleinement des spectacles
T

Tom

July 2023
From Netherlands
Traveled as As a couple - 17 years old

Average

goed om een transfer te hebben maar jammer dat het een te lange rit was in een oncomfortabele bus was hij had de lange rit genomen in plaats van de korte rit te nemen we hadden mooi de tijd om het park volledig te zien
S

Sally

July 2023
From United Kingdom
Traveled as As a couple - 29 years old

Great

Pick up at a busy bus stop was good as guide checked all the right people got on the bus. It was on time and pick up was exactly as stated where we had been dropped off. I think the journey did take much longer than needed but you did get to see the island .
M

Marius

July 2023
From Germany
Traveled as As a couple - 11 years old

Excellent

T

T.Sweeney

July 2023
From United Kingdom
Traveled as With family - 31 years old

Excellent

The driver was very nice & gave us all the info we needed.
R

Renenici

July 2023
From Germany
Traveled as With family - 38 years old

Average

Der Reiseleiter sprach leider kein Deutsch und Englisch ist bei mir nicht so. Wir wurden als erster abgeholt danach alle anderen Urlauber. Die Reisezeit betrug 3 Stunden zum Loro Park und zrück 2,5 Stunden. Sollte mal geändert werden auf den Ausschreibungen. Im Loro Park selber waren wir ca 6 Stunden.
M

Mrs Hughes

July 2023
From United Kingdom
Traveled as With family - 23 years old

Excellent

It would have been better if we had been collected earlier to get to the opening on time. The queue was large and we felt that we had to rush around to be at the coach park on time. We were there in plenty of time and the coach was late. We could have had an hour more in the park and more if we had been there at opening. The driver didn't communicate much, which I understand there may be a language barrier, however just a have a good day or see you later would have been nice. The coach was clean
X

X

July 2023
From Germany
Traveled as As a couple - 15 years old

Excellent

A

Anonymous

July 2023
From United Kingdom

Excellent

Pick up and drop off bang on time and the trip was reasonably comfortable with the tickets reasonably priced added to an absolutely enjoyable day
J

Jo

July 2023
From United Kingdom
Traveled as With family

Excellent

B

Birgits

July 2023
From Germany
Traveled as With family - 44 years old

Excellent

M

Miranda

July 2023
From Germany
Traveled as As a couple - 35 years old

Excellent

B

Bianca

July 2023
From Germany
Traveled as As a couple - 34 years old

Excellent

Es war alles gut nur der Anfang war ein wenig schwer da wir fragen mussten in welchem Bis wir nehmen müssen da dies nicht ausgeschildert war da müsste man vielleicht nochmal was machen
V

VM

June 2023
From Germany
Traveled as With family - 25 years old

Average

Der Bus kam knapp 30 Minuten zu spät. Die Zeit fehlt einem leider im Park v
E

Ella

June 2023
From United Kingdom
Traveled as With friends - 2 years old

Great

Very friendly staff. We were one of the first pick ups (Los Gigantes) and the transfer took over 2 hours as we went the long way around the Island. Other than the extended length of the transfer, it was well worth it!
A

Anonymous

June 2023
From United Kingdom

Excellent

Perfect service
V

Vivian

June 2023
From Germany
Traveled as With family - 13 years old

Average

Grundsätzlich hat es seinen Zweck erfüllt. Wir wurden vom Hotel abgeholt und zum Loro Park gebracht. Allerdings würde ich das nächste mal einen Mietwagen nehmen oder einen privaten Abholservice. Für eine Strecke von 1-1,5h wurden durch das Abholen anderer Gäste aus anderen Hotels 2,5 Stunden Fahrt (pro Tour). Und das war mit Kindern einfach zu lang!
S

Sanne

June 2023
From Netherlands
Traveled as With family - 16 years old

Average

Goede veilige rit, maar de bus was ruim een uur te laat op de heen weg. De man die erbij was en ons hielp was erg chagrijnig. Gelukkig stapte hij een half uur later uit. We kregen na afloop een half uur extra.
S

Susanne

June 2023
From Germany
Traveled as As a couple - 14 years old

Excellent

M

Maya Scheiper

June 2023
From Germany
Traveled as As a couple - 2 years old

Great

Insgesamt sehr empfehlenswert. Die Tour war, meiner Meinung nach, etwas zu voll. Obwohl wir außerhalb der Ferienzeit dort waren…
W

Wiba

June 2023
From Netherlands
Traveled as As a couple - 54 years old

Great

Mooie natuur in het park.
C

Christian & Claudia

June 2023
From Germany
Traveled as With family - 26 years old

Excellent

Guter Transfer. Anstrengend, dass eine Stunde lang alle anderen Touris eingesammelt werden müssen. Manche standen nicht am Abhol-Ort, was Wartezeiten erzeugte. Eventuell besser gleich mit öffentlichen Verkehrsmitteln fahren.
R

Ruby

June 2023
From Netherlands
Traveled as As a couple - 24 years old

Excellent

Goede bus met airco, goede en nette chauffeur, lange rit maar op deze manier goed te doen. We hebben veel van het eiland kunnen zien onderweg.
S

Sophie

May 2023
From Netherlands
Traveled as With family - 32 years old

Excellent

Bus was keurig op tijd. Geen opmerkingen.
S

Sebastian

May 2023
From United Kingdom
Traveled as As a couple - 8 years old

Excellent

D

DH

April 2023
From United Kingdom
Traveled as Alone - 54 years old

Excellent

Very thing went smoothly
B

Benji

March 2023
From United Kingdom
Traveled as Alone - 23 years old

Excellent

The transfer was really smooth, arrived on time. Transfer there was just under 2 hours as I was the last drop. Coming back was about 2 hours 40 minutes as the last drop. The route back was very scenic and saw parts of the island you wouldn’t necessarily see.
S

Step

March 2023
From Germany
Traveled as As a couple - 16 years old

Excellent

Fahrstil des Fahrers grenzwertig
M

Michael

March 2023
From Germany
Traveled as With family - 37 years old

Great

Es zieht sich zeitlich doch arg hin, bis alle Hotels angefahren werden.
T

Tipi

March 2023
From Finland
Traveled as With family - 35 years old

Great

Sovelluksen kautta ostettuna, bussin noutopiste oli hieman epäselvästi mainittu. Aikatauluista voisi olla ilmoitettuna etukäteen matkan kesto ja paluuaika. Pitkä matka-aika yllätti, perillä olisi voinut viettää aikaa kauemminkin.
V

Val

February 2023
From France
Traveled as With family - 33 years old

Great

Le bus est arrivé avec 30 minutes de retard à l'allée, ce qui fait que nous ne sommes arrivés au zoo qu'à 10H10
D

Danielle

February 2023
From United Kingdom
Traveled as With family - 15 years old

Great

Journey to the park was great. Journey back was longer than it needed to be.
G

Gabriele

February 2023
From Germany
Traveled as As a couple - 47 years old

Great

Wir hatten auf der Rückfahrt einen kleinen Unfall leider keine Info wie es weitergeht und das bei der langen Wartezeit jemand mal aufs WC wurde auch nicht gedavht
K

Kev n Mel

November 2022
From United Kingdom
Traveled as As a couple - 34 years old

Great

We used the normal service , it's a long way from the south of the island. 1.5 hrs, we were second to last pick up so others were on for longer. Only quicker way would be to drive yourself or take a taxi which would cost a lot more than the coach.
A

Anne

October 2022
From United Kingdom
Traveled as As a couple - 51 years old

Excellent

An excellent day out. Great shows … sea lions, dolphins and orcas and plenty of other animals too!
M

Martin

October 2022
From Germany
Traveled as With family - 32 years old

Excellent

Der Transfer: Sehr pünktlich, sehr freundlich, TOP Busfahrer. Der Park: Absolut sehenswert, besonders die Vorführungen.
L

Linda

October 2022
From Germany
Traveled as With family - 33 years old

Excellent

Ordentlicher Bus, sichere Fahrweise, pünktliche Abfahrt.
A

Alias

October 2022
From United Kingdom
Traveled as As a couple - 13 years old

Excellent

The best experience ever!
A

Amber

October 2022
From Netherlands
Traveled as With family - 9 years old

Average

Heen reis ging alles goed. Een ruime bus wat ook duidelijk was aangegeven. Bij de terug weg waren ze alleen onze halte vergeten.
R

R.knopper

September 2022
From Netherlands
Traveled as As a couple - 12 years old

Average

Bus was 3 kwartier te laat, gids gaf een folder en ging weer weg. De bus ging wel strak op tijd weer weg(17:00). De gemiste tijd werd dus niet gecompenseerd. De chaffeur reed wel veilig, en de bus was netjes.
F

Frank

September 2022
From Germany
Traveled as Alone - 35 years old

Great

K

Kerstin

September 2022
From Germany
Traveled as As a couple - 12 years old

Excellent

Der Transfer zum Loro Parque hat super geklappt! Die Tickets vor Ort zu kaufen war auch absolut kein Problem, wir sind 5 - 10 Minuten an der Kassa angestanden. Der Transfer eignet sich auch perfekt für Personen die nach Puerto de la Cruz möchten, ohne sich ein Mietauto zu nehmen. Man kann vom Loro Parque direkt in Richtung Stadt spazieren, sollte man sich nicht für den Loro Parque interessieren. 5 Minuten vom Loro Parque ist der Playa Jardin, ein wunderschöner, sehenswerter Vulkanstrand! :)
H

Hanna

September 2022
From Germany
Traveled as As a couple - 5 years old

Excellent

M

Maureen

September 2022
From United Kingdom
Traveled as With family - 57 years old

Excellent

Pick up service good. Driver pleasant park exce llent great animals. Gift shop could have had more to sell.
H

Hune

September 2022
From United Kingdom
Traveled as As a couple - 33 years old

Great

Guide was only on coach for pick ups then got off. Bus driver took a 30 minute detour to pick someone up and eventually got to loro park at 11:50. After detour to drop her off. We had to run around to get to shows and see the animals. Coaxh back was much better taking us through the norhb of the island with amazing scenery. Transport not great but park lovely
I

Iris

September 2022
From Netherlands
Traveled as With family - 14 years old

Great

Deze transfer optie was prima. Wel chaotisch bij het opstappen aangezien er enorm veel bussen vertrekken van hetzelfde punt en het niet heel duidelijk is welke bus van jou is. Bus ging op de terug weg kapot maar was ook zo vervangen voor een nieuwe bus.
A

Anoniem

September 2022
From Netherlands
Traveled as As a couple - 16 years old

Excellent

Erg veilig vervoerd naar loro park.
K

Kear

September 2022
From United Kingdom
Traveled as As a couple - 25 years old

Great

T

T. Tittse

September 2022
From Netherlands
Traveled as As a couple - 41 years old

Great

Wij waren zoals gevraagd 10 min voor de pick up tijd aanwezig. De bus kwam echter een half uur te laat. Voor de terugreis stond de bus volgens afspraak klaar voor vertrek.
S

Stephanie

September 2022
From United Kingdom
Traveled as With family - 22 years old

Excellent

Parque Santiago 111 has been refurbished since we last stayed. The pool restaurant was very modern and the whole grounds are very picturesque. The rooms have also been upgraded and are now more modern than they used to be. Only down side is a salt water pool.
G

Gareth White

August 2022
From United Kingdom
Traveled as With family - 23 years old

Average

Coach arrived nearly 40 mins late for our pick up so we arrived late at Loro Parque which made a shorter day even shorter due to the distance.
N

Nachtwey

August 2022
From Germany
Traveled as With family - 19 years old

Excellent

L

Lisa und Marcel

August 2022
From Germany
Traveled as As a couple - 14 years old

Excellent

Der Transfer hat ohne Probleme hin und zurück funktioniert. Bei der Abholung erhält man einen Flyer, auf dem nochmals die BUS-Nummer steht und die Abfahrtszeit am Loro Parque. Leider war unser Bus nicht pünktlich und wir kamen dadurch leider später am Loro Parque an. Dadurch war leider schon sehr viel dort los.
H

Hv77

August 2022
From Germany
Traveled as As a couple - 24 years old

Excellent

Einfachste und auch günstigste Möglichkeit zum Park zu kommen. Klimaanlage im Bus sehr angenehm. Freundliches Personal.
J

Jo

August 2022
From United Kingdom
Traveled as With family - 12 years old

Great

The coach guy in the coach was very rude and embarrassed us it was not pleasant
M

Mark T

August 2022
From United Kingdom
Traveled as With family - 24 years old

Excellent

Once inside the park, it could not be faulted - everything was great, the food was good, waiting times for shows were wonderful (open well in advance of the shows) - only niggle was getting in - we purchased the tickets through our contact at the hotel but don't think we were warned that we would still need to queue up to get QR code tickets - there were a number of other guests in the same boat so maybe it can be explained when selling. Otherwise great!!
S

Syforniab

August 2022
From United Kingdom
Traveled as With family - 23 years old

Excellent

Children should go free !
Y

Yuri

July 2022
From Netherlands
Traveled as As a couple - 13 years old

Excellent

De reis heen was goed, de bus was op tijd. De terugreis duurde wat langer omdat de airco van de bus kapot was. De buschauffeur kon dit niet oplossen en heeft een andere bus binnen een half uur geregeld.. goede service!
D

Dee

July 2022
From United Kingdom
Traveled as With family - 23 years old

Excellent

The route the driver took us back to our hotel may off been longer but I loved the route through the mountains, amazing driver really polite instead of driving past our hotel he dropped us at the door too
S

Sebastian W.

July 2022
From Germany
Traveled as With family - 16 years old

Great

Hat alles reibungslos geklappt, gerne wieder!
M

Mutz

July 2022
From Germany
Traveled as With family - 24 years old

Excellent

P

Paul

July 2022
From United Kingdom
Traveled as With family - 38 years old

Great

Overall the coach journey was fine. The only issues we had were poor instructions for the pick up point and no information about the rule for mask wearing on the coach. A member of staff was selling these to all passengers when entering the coach. At 1.5 euro’s
N

Nigel

July 2022
From United Kingdom
Traveled as As a couple - 34 years old

Excellent

Great park to visit, well kept and animal shows superb. Animals seem well looked after. Good places to buy food and clean areas to picnic if taken own food as we did. Visitor photo very reasonably priced at €6.50 and good quality photo. Coach transfer was a little longer than expected as you travel anti-clockwise around island from the south west area but views were great and it’s to do with avoiding slower single roads. Great day for all ages
B

Böhmerwald

June 2022
From Germany
Traveled as With family - 39 years old

Great

Transfer hin und zurück hat einwandfrei funktioniert. Der Begleitungs Guide ist nicht gerade die freundlichste Person.
E

Elaine

June 2022
From United Kingdom
Traveled as With family - 34 years old

Excellent

The park is absolutely amazing!!! You can tell animals are well looked after, the shows were brilliant! There were signposts well positioned so you could find your way around the park easily
M

Marijke

June 2022
From Netherlands
Traveled as As a couple - 23 years old

Great

Erg summier, chauffeur was erg langzaam in rijden, bus had smalle kleine oncomfortabele zitplaatsen Verder ok
C

Claudia

June 2022
From Germany
Traveled as As a couple - 25 years old

Great

Der Transfer ist sehr praktisch. Man wird direkt am Hotel abgeholt und Abends wieder zurück gebracht. Für den LoroPark bleibt genug Zeit. Leider klappert man einige Hotels ab, was die Fahrtzeit unheimlich in die länge zieht. Die Fahrerin hat während der Fahrt immer wieder am Radio rumgespielt, so dass es im Bus viel zu laut war. Vielleicht hat sie nicht bemerkt, dass das Radio bis in die letzten Reihen eingestellt war.
T

Terry

June 2022
From United Kingdom
Traveled as With family - 19 years old

Excellent

R

Roxy03

June 2022
From United Kingdom
Traveled as As a couple - 45 years old

Excellent

When we arrived we had to wait to get barcode for entry even though we booked online
T

Tracy

May 2022
From United Kingdom
Traveled as As a couple - 40 years old

Excellent

Great trip. Easy pick up close to hotel. No hassle organising own transport. A bit of a long journey but worth it as the park was great.
S

Simone

May 2022
From Germany
Traveled as With family - 33 years old

Great

T

Trudy Doornekamp

May 2022
From Netherlands
Traveled as Alone - 44 years old

Excellent

M

Melusina

May 2022
From Germany
Traveled as As a couple - 13 years old

Excellent

Es hat alles super funktioniert. Der Bus war pünktlich am Abholpunkt. Der Guide hat den "Check-In" in die Hand genommen und uns freundlich alles erklärt, was wir wissen mussten. Uns war direkt klar, wann wir wo wieder abgeholt werden. Der einzige Wermutstopfen war die fehlende Klimatisierung bei der Rückfahrt - entgegen anderer Bewertungen war es eher zu warm als zu kalt während der Fahrt. Auch der Pick-Up an den anderen Hotels ging schnell und zügig voran. Es ist verständlich, dass noch mehr Gäste aufgenommen werden müssen und der Bus deshalb noch ein paar Stopps einlegen musste, bevor es dann in Richtung Norden ging. Auch hier waren die teilweise negativen Bewertungen nicht nachvollziehbar. Alles in allem war die Tour eine unkomplizierte Alternative zu einer Fahrt mit den Linienbussen - entspannt und sicher.
R

Rob14

May 2022
From United Kingdom
Traveled as As a couple - 46 years old

Excellent

Went up one side of the island which gave us a chance to view parts of the island also a few pick ups on the way so nice to view other towns.On the return we travelled back down the mountain side of the island with spectacular views.We got to view practically the whole island and this was just a bus transfer but it was more like a tour in its own right.
M

Michael

May 2022
From Germany
Traveled as As a couple - 10 years old

Average

Während der Hinfahrt wurde noch kontrolliert, ob jeder eine Maske trägt. Als der Reiseleiter den Bus aber verlassen hat, haben die meisten Gäste im Bus leider die Maske abgenommen und auf der Rückfahrt gar nicht mehr getragen. Das ist für Leute, welche sich gerne vor Corona schützen möchten nicht schön, wodurch die Fahrt mit dem Bus teilweise auch nicht mehr angenehm war.
R

RC

April 2022
From United Kingdom
Traveled as As a couple

Great

it would of been handy to have a small map on the ticket to show where the coach pick up point is. It would of also been better if we had been told a coach number or what branding would be on the side of the coach as many coaches use heading to the same destination use the same bus stop.
A

Anoniem

April 2022
From Netherlands
Traveled as As a couple

Average

De transfer was ruim 20 minuten te laat, en dusdanig veel stops dat wij pas na 2 uur in het park waren. Al waren wij hiervan op de hoogte gebracht hadden wij ons hierop in kunnen stellen. Terugrit ging gelukkig wel sneller.
B

Billy

April 2022
From United Kingdom
Traveled as With family - 33 years old

Average

Ik boek deze transfer en er staat op, geboekt 2u verplaatsing, verder geen uitleg, dus ik denk 1u op en 1u terug. De dag breekt aan en we staan ter plaatse van 8u15 (zoals gevraagd), om tegen de pick-up tijd van 8u30 aanwezig te zijn. Bus komt toe om 9u !!, met wat ongerustheid bij de enige 2 koppels. Ok, we vertrekken, bus direct op autostrade en tegen 10u15 zijn we er. NU, bij teruggaan, bus stipt om 17u vertrokken, maar...............wat gebeurt er, bus neemt volledige binnenwegen langs ravijnen (wat ik zéér onveilig vond) en de rit duurde 2,5u ??? Iedereen in de bus werd een beetje onrustig. Daar kwam nog bij dat de afstanden om mensen af te zetten ongelooflijk uit elkaar lagen. Dit kan niet. Ook zo uitgelegd aan TUI medewerker in hotel, waardoor een tussenkomst van jullie door mijn klacht, waarvoor dank. Maar dit boek ik nooit meer. Ga nog liever met een taxi. Ter attentie, de TUI medewerker zei dat het nooit kon dat we in het opgaan op 1u15 min daar aanwezig waren. Toch was het zo en ik hou er niet van om een leugenaar genoemd te worden. Ik klaag ook het gebrek aan enige uitleg aan van de route die ze nemen. De buschauffeur sprak enkel spaans, dus er zou iemand van TUI enige uitleg moeten geven op voorhand. Sorry, voor mij verdiend deze transfer feitelijk een nul
I

Ian

April 2022
From United Kingdom
Traveled as With family - 40 years old

Great

It is a very good day out! The downside is having to ware a mask when it is very hot! Well worth the money though.
G

GNick

March 2022
From United Kingdom
Traveled as As a couple - 42 years old

Excellent

This was the transfer to/from Loro Parque. It was on time and made clear where the return coach would be and the number etc. Coaches were in good/clean condition.
D

DK

March 2022
From Germany
Traveled as With family - 19 years old

Great

Der Park war sehr schön, aber die Anreise eine ziemliche Strapaze. Es wurden zunächst 90Min (!) andere Touristen eingesammelt, bevor wir zum Loro-Parque gestartet sind. Da ist bereits die Anreise mit zwei kleinen Kindern eine Tortur... Es wäre schön, im Vorfeld über die Dauer des Transfers informiert gewesen zu sein, dann hätte man sich überlegen können, ob man den Ausflug wirklich buchen möchte...
R

Robby

March 2022
From Germany
Traveled as As a couple - 50 years old

Average

Inhalt der Buchung war der Transfer aus dem Süden nach Puerto de la Cruz.Der Ort der Abholung war sehr ungenau beschrieben, so dass wir nicht wussten, auf welcher Straßenseite der Bus halten würde.Dass es kein TUI-Bus war, machte es nicht gerade einfacher. Es wäre also gut gewesen, die Nummer der Haltestelle oder die Fahrtrichtung anzugeben. Bevor die eigentliche Fahrt über die Autobahn los gehen konnte, fuhren wir über eine Stunde rum, um Mitreisende einzusammeln. Das war unverhältnismäßig lange. Der Fahrer hat den alten Bus sicher hin und wieder zurück gefahren und der Preis war günstig.
H

Hedi

March 2022
From Germany
Traveled as As a couple - 46 years old

Excellent

S

Sam

March 2022
From Netherlands
Traveled as Alone - 11 years old

Average

De chauffeuze die gebruikt was was een van de slechtste die ik ooit gezien heb. Ik voelde me nooit eerder zo onveilig in de bus. Zowel op de heen als de terugreis erg misselijk door de rijstijl van mevrouw en als kers op de taart hield de bus er mee op met rook onder de moterkap(had ik ook gedaan met haar rijkunsten en rijstijl) waardoor we een half uur levensgevaarlijk op de halve vluchtstrook op de snelweg hebben gestaan. De reis zou maximaal 2 uur duren. Op de heenweg bijna 2.5 uur onderweg geweest door haar rijstijl en de terugweg was ruim 3 uur.
L

Leo

March 2022
From United Kingdom
Traveled as With family - 14 years old

Excellent

R

Rudi De Meyer

February 2022
From Netherlands
Traveled as As a couple - 58 years old

Excellent

Bezoek aan her Loro Parc was heel mooi
D

Dennis Ruiten

February 2022
From Netherlands
Traveled as Alone - 24 years old

Average

Helaas klopt de opstap punt niet helemaal. Het hotel waar je op moest stappen, heet nu anders. Bus was niet duidelijk. Er kwamen twee bussen tegelijkertijd aanrijden. Maar welke nu van tui was, was niet duidelijk. Terugweg kostend kind in de bus. Werd vrij weinig aan gedaan.
Z

Zena

February 2022
From United Kingdom
Traveled as With friends - 33 years old

Average

The transfer took just under 3 hours which was a long time for our 5 year old. She did enjoy the Lord Parque though.
C

Calgary Flame

January 2022
From United Kingdom
Traveled as As a couple

Excellent

Perfect well organised transfer there and back possibly as it had nothing to do with the hotel rep Jules at Punta del Rey. Very nice and friendly driver.
M

Maribel

January 2022
From Netherlands
Traveled as As a couple - 49 years old

Great

Bij Opstappunt staat Isla Bonita. Nergens te vinden, na navraag blijkt t n hotel te zijn dat nu Suites Labrana heet. Aanpassen dus op de voucher!! Heenreis vis santacruz, la Laguna prima, snelweg. Nergens staat vermeld dat de terugreis via Tanque, Erjos, Tamaimo enz is. Haarspeldbochten, door de bergen , afgronden. Waarom niet dezelfde weg terug via autosnelweg?
M

Monika

January 2022
From Germany
Traveled as As a couple - 35 years old

Great

Der Busfahrer ist sehr gut gefahren. Ich hatte immer vollstes Vertrauen in seine Fahrkünste. Auch die ausgewählte Strecke war sehr schön.
M

MD

January 2022
From United Kingdom
Traveled as As a couple - 24 years old

Average

If you're in one of the first hotels to be picked up, the transfer time is in excess of 2 hours. That's excessively long for the journey from Costa Paraiso to Puerto de la Cruz. TUI should really have a number of smaller busses rather than 1 big bus to reduce the transfer time.
J

Jan

January 2022
From Germany
Traveled as As a couple - 15 years old

Excellent

Pünktlich, eher sogar vor der geplanten Zeit abgefahren. Die Fahrerin ist sehr umsichtig gefahren.
S

ST

January 2022
From Finland
Traveled as As a couple - 24 years old

Average

Turhan pitkäksi matkaksi hotellikäyntien takia reilun tunnin matka puistoon venyy. Mennessä matkan kesto lähemmäs kolme tuntia ja palatessa 2,5h. Kun matka autolla kestäisi sen 1h10min.
H

Henk

December 2021
From Netherlands
Traveled as With family - 52 years old

Average

Prachtig park, echter na ophalen 3 uur in de bus is veeeeel te lang
M

Marc

December 2021
From Germany
Traveled as As a couple - 9 years old

Great

Leider durfte man im Bus weder Essen noch Trinken, was bei 2 1/2 Stunden Fahrt doch fraglich ist. Mitarbeiter waren sehr gut informiert, sehr pünktlich und haben alle nötigen Infos parat gehabt.
P

Pascal Haeren

December 2021
From Netherlands
Traveled as As a couple - 32 years old

Excellent

Was goed geregeld . Alleen dit betrof slechts het vervoer naar de activiteit en moet je nog los een ticket kopen het zou fijner zijn als je dit zou kunnen combineren.
A

Anonymous

November 2021
From Germany

Excellent

A

Anonymous

November 2021
From Netherlands

Excellent

Fantastisch mooi park. Super mooi onderhouden. Geen woorden verder voor nodig
A

Anonymous

November 2021
From United Kingdom

Average

A

Anonymous

November 2021
From United Kingdom

Great

TRIP WAS VERY GOOD EVEN AFTER THE BUS BROKE DOWN BUT WAS VERY QUICKLY REPLACED
A

Anonymous

October 2021
From United Kingdom

Great

A

Anonymous

October 2021
From Germany

Average

Der Bus der uns zur vereinbarten Zeit abholen sollte, kam mindestens 30 Minuten zu spät und es gab weder eine Erklärung noch eine Entschuldigung. Das war am frühen Morgen natürlich unschön.
A

Anonymous

October 2021
From Germany

Average

Es war bei der Rückfahrt sehr kalt im Bus. Klima auf Hochtouren.
A

Anonymous

October 2021
From Netherlands

Great

A

Anonymous

October 2021
From United Kingdom

Average

A

Anonymous

October 2021
From Germany

Excellent

Moderner Bus und Nette Busfahrer Verbesserungsvorschlag: bitte für den abholpunkt eine Skizze bzw Lageplan dazufügen, danke
A

Anonymous

October 2021
From Germany

Excellent

A

Anonymous

October 2021
From Netherlands

Average

Het Loro park is prachtig. De reis volgens Google map zou 1.15 uur zijn, de route die de bus nam was 2 uur met het ophalen van andere mensen dit was heen en terug het geval. Misschien handig om dit in de advertentie te vermelden
A

Anonymous

October 2021
From Germany

Average

Über eine halbe Stunde auf den Bus gewartet (nicht eingerechnet die Zeit, welche wir gebeten wurden vor dem eigentlichen Zeitpunkt vor Ort zu sein).
A

Anonymous

October 2021
From Belgium

Excellent

A

Anonymous

October 2021
From United Kingdom

Excellent

A

Anonymous

September 2021
From Germany

Excellent

Hat alles problemlos geklappt. Dankeschön
A

Anonymous

September 2021
From Germany

Excellent

Hat alles problemlos geklappt. Dankeschön
A

Anonymous

September 2021
From United Kingdom

Great

A

Anonymous

September 2021
From Germany

Average

A

Anonymous

September 2021
From Netherlands

Great

A

Anonymous

September 2021
From Germany

Great

A

Anonymous

September 2021
From Germany

Average

Knapp 15min Verspätung. Hinfahrt in knapp 70 Minuten (üblich, ähnlich wie mit dem Auto). Rückfahrt hat über 2 Stunden gedauert und wir haben einmal die ganze Insel umrundet.
A

Anonymous

September 2021
From United Kingdom

Excellent

A

Anonymous

September 2021
From Netherlands

Excellent

Prachtig park, het is in begin erg druk maar eenmaal binnen merk je het niet. Wel erg jammer dat de helft vd restaurants dicht waren waardoor het bij de andere enorm druk was.. Erg vriendelijk personeel en prachtige voorstellingen. Vooral die met de Orka's
A

Anonymous

September 2021
From Netherlands

Average

Geen info over de terugreis

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