Product Details

Free Cancellation

Language: German, Spanish, Danish and 8 more

Mobile voucher accepted

Duration: up to 2 hours

Instant confirmation

e-Voucher

Why you’ll love this…

Family day out at Loro Parque or Puerto de la Cruz

World's largest penguinarium

On-site restaurants and cafés

Dolphins, tigers, gorillas and many other animals

What we expect

Home to the world's largest penguinarium and countless other animals, Loro Parque is a wild day out in Tenerife. You'll be picked up and dropped off at Loro Parque or Puerto de la Cruz from your hotel, where you'll then have the entire day to freely explore the exhibitions, shows and animals. Afterwards, your transfer will take you back to your hotel at 5pm. Just so you know, this is a transfer only, admissions not included.

What's included

✔Return transfers

What to remember

This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts

The standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures

You'll be picked up from your hotel, arriving at the park around 10:30 am. You'll leave the park at around 5:00 pm

Not suitable for wheelchairs

Admissions not included

Please note that all times are approximate and subject to change

Provider

Booking Fee

Cancellation Fee

Reviews

great

4.4/5

Based on 85 reviews from verified customers

All ratings (85)

Excellent (52)

61%

Great (21)

25%

Average (9)

11%

Poor (1)

Bad (2)

Axs

February 2026

From United Kingdom

Traveled as With family - 31 years old

Excellent

Sammy

Traveled as As a couple - 43 years old

Very organised, coach picked us up right outside our hotel, comfortable and clean coach and the Tui rep was onboard the coach to greet us.

Bee

December 2025

Traveled as As a couple - 11 years old

We got there safely and the coach driver was very friendly which was nice. Clear guidance was provided about pick up and drop off time. The coach arrived on time for pick up in the morning which was a positive start to the day. The only problem was that the journey took 3 hours each way, which we had not anticipated. We stopped at a hotel approx 45 mins from Tenerife south airport, and were advised to allow one hour for the journey so three hours felt long.

Neil & Esta

Traveled as As a couple

Poor

After paying for this I decided that the pick up time was way to early at 07.30 am and the transfer time was 3hrs each way, 6hrs in a coach is a ridiculously long time and tried cancelling the order only to be informed that it would not be refunded, disappointing and felt like I’d been robbed.

DMunnik

September 2025

Traveled as As a couple - 15 years old

Average

Bus was 25-30 minutes late from expected pick up time and no communication to say it was going to be late and no apology when bus did arrive. Due to the bus picking us up late we had less time at the park. On returning the bus wanted to leave 45 minutes before the park closed so we missed shows etc.

Rich

Traveled as With family - 32 years old

Linda

August 2025

Traveled as With family - 47 years old

Cook Family

Traveled as With family - 24 years old

The coach used was in poor repair with several broken air vents and the overhead liner falling off. Driver was erratic. There were several delays at pickups which lead to our journey being 3 hours and 10 minutes there (exceeding the 2 hours advised). There was no guide/rep on the bus after the 5th stop and the driver spoke limited English. Information on how many stops/how much longer would have been helpful with children to keep settled

Jinty

July 2025

Traveled as With family - 43 years old

Iryna

Traveled as Alone - 11 years old

I booked a transfer to Loro Parque. I arrived early, 15 minutes before departure (the bus was supposed to arrive at 08:20) and waited for over an hour, and they still haven't picked me up! Disappointment for the whole day!

Juliet

May 2025

Traveled as With family - 34 years old

Excellent value for money bearing in mind it is a fairly long distance from where we were staying in Los Christianos, travel time around an hour and a quarter. Takes you right to the gates and allows all day for you to enjoy Loro Parque before picking you up again in the bus park at 5pm.

Becs

Traveled as With family

I enjoyed how easy it was and the views of the beautiful island. I think we should be allowed drinks and snacks on the coach due to the times of collection and drop off being at breakfast and dinner time

CB

April 2025

Traveled as As a couple - 8 years old

Description indicates transfer time of 2 hours. It took 3 and a half hours each way to reach the drop off points.

Weary traveller

Traveled as With family - 51 years old

The transfer to Loro Parque was quick and efficient on the highway. The return was one of the worst journeys, took an hour longer than going on small winding mountain roads, not what you need after a long day. Was so glad to eventually get back. The coach was comfortable enough.

Andy hine

March 2025

Traveled as As a couple - 46 years old

When I booked online the transfer it showed only 1 option to get to loro parquet....it was the stopper that took 2 and a half hours to get from the hotel to the destination......only at the hotel did I realise from the rep there was a faster bus with less pick ups along the way,which given the choice I would've booked up...

Joyce

December 2024

The driver was helpful and resourceful and coped extremely well with very heavy traffic on the return journey.

Andy

September 2024

Maxine

Traveled as With family - 27 years old

Great

Overall I enjoyed the transfer, shame the pick up time wasn't little later on.

Dave

August 2024

Coach transfer only was on time plenty of seat available Organised well

Anonymous

Kirsty

Pick up was around the corner at the sister hotel so wasn’t far and picked us up just over the time so overall good experience

Sue

July 2024

Traveled as With family - 53 years old

We were the first pick up and the bus made many pick ups so our journey took over 2 hours which is a long time with young children, when we previously visited loro parque the journey was only 1 1/4 hours

Tammy

Loro Parque was amazing, something we will always remember.

Chris

Traveled as With family - 20 years old

It was really good arrived on time was told where to be and when to leave and which coach number and where it would be

Val

April 2024

Traveled as As a couple - 49 years old

Our collection was 50mins late , we nearly gave up as we thought we'd been forgotten. Fortunately it turned up . The transfer back was good.

Carol

March 2024

Traveled as As a couple - 44 years old

Great customer service!! Helped me whilst I was out there when I had to change my date due to a sick child, and helped me find the stop (using photos!). Good price too. Don’t want to book with any other tour operator in future!

Rhona Hadden

February 2024

Traveled as With friends - 48 years old

Pick up was on time.Bus very comfortable.For us the time spent was a bit too long.

Mark o

Enjoyed it all, only thing I would change would be a driver who is willing to break the law and drive twice as fast.

craig russell

December 2023

Traveled as As a couple - 39 years old

Coach arrived a little late.We were the first pick up but all in al only took about an 1.5 hours to get there.The return was a totaly different route sp basically got a mini Tour of the Island... For the Price of the transfer..Totaly worth the money.

Fam Thörnblom

From Sweden

Jennifer

September 2023

Traveled as With family - 23 years old

Very useful transfer from south tenerife to loro parque. They were a little late picking us up but these things happen. Overall would recommend.

August 2023

Picked up at our location on time. Clear times to be back at the coach. Was over an hour for us as a transfer but that didn’t bother us we seemed to get home quicker!

Buknay

Travel time was longer due to passengers drop to different hotels otherwise ok as you can see more the place

Kath

Traveled as With family - 17 years old

Your service is amazing and your staff go above and beyond to help customer.

Bex

Traveled as With family - 25 years old

The journey took a little over an hour. We arrived around 10:30am and left at 5pm. The coach was clean and comfortable and the pick up instructions straight forward.

Reliable and correct transfers! Recommend!

Wiola

From Poland

Super pokazy: fok, delfinow i ork. Polecamy!

Adam

Traveled as With family - 16 years old

Highly recommend, the driver was very kind and helpful and although this was a transfer only, we ended up doing a full lap of the island and had some great views along the way

Sally

July 2023

Traveled as As a couple - 29 years old

Pick up at a busy bus stop was good as guide checked all the right people got on the bus. It was on time and pick up was exactly as stated where we had been dropped off. I think the journey did take much longer than needed but you did get to see the island .

Mrs Hughes

It would have been better if we had been collected earlier to get to the opening on time. The queue was large and we felt that we had to rush around to be at the coach park on time. We were there in plenty of time and the coach was late. We could have had an hour more in the park and more if we had been there at opening. The driver didn't communicate much, which I understand there may be a language barrier, however just a have a good day or see you later would have been nice. The coach was clean

Pick up and drop off bang on time and the trip was reasonably comfortable with the tickets reasonably priced added to an absolutely enjoyable day

Jo

Ella

June 2023

Traveled as With friends - 2 years old

Very friendly staff. We were one of the first pick ups (Los Gigantes) and the transfer took over 2 hours as we went the long way around the Island. Other than the extended length of the transfer, it was well worth it!

Perfect service

Sebastian

May 2023

DH

April 2023

Traveled as Alone - 54 years old

Very thing went smoothly

Benji

March 2023

Traveled as Alone - 23 years old

The transfer was really smooth, arrived on time. Transfer there was just under 2 hours as I was the last drop. Coming back was about 2 hours 40 minutes as the last drop. The route back was very scenic and saw parts of the island you wouldn’t necessarily see.

Danielle

February 2023

Traveled as With family - 15 years old

Journey to the park was great. Journey back was longer than it needed to be.

Kev n Mel

November 2022

Traveled as As a couple - 34 years old

We used the normal service , it's a long way from the south of the island. 1.5 hrs, we were second to last pick up so others were on for longer. Only quicker way would be to drive yourself or take a taxi which would cost a lot more than the coach.

Anne

October 2022

Traveled as As a couple - 51 years old

An excellent day out. Great shows … sea lions, dolphins and orcas and plenty of other animals too!

Alias

Traveled as As a couple - 13 years old

The best experience ever!

Maureen

September 2022

Traveled as With family - 57 years old

Pick up service good. Driver pleasant park exce llent great animals. Gift shop could have had more to sell.

Hune

Traveled as As a couple - 33 years old

Guide was only on coach for pick ups then got off. Bus driver took a 30 minute detour to pick someone up and eventually got to loro park at 11:50. After detour to drop her off. We had to run around to get to shows and see the animals. Coaxh back was much better taking us through the norhb of the island with amazing scenery. Transport not great but park lovely

Kear

Traveled as As a couple - 25 years old

Stephanie

Traveled as With family - 22 years old

Parque Santiago 111 has been refurbished since we last stayed. The pool restaurant was very modern and the whole grounds are very picturesque. The rooms have also been upgraded and are now more modern than they used to be. Only down side is a salt water pool.

Gareth White

August 2022

Coach arrived nearly 40 mins late for our pick up so we arrived late at Loro Parque which made a shorter day even shorter due to the distance.

Traveled as With family - 12 years old

The coach guy in the coach was very rude and embarrassed us it was not pleasant

Mark T

Once inside the park, it could not be faulted - everything was great, the food was good, waiting times for shows were wonderful (open well in advance of the shows) - only niggle was getting in - we purchased the tickets through our contact at the hotel but don't think we were warned that we would still need to queue up to get QR code tickets - there were a number of other guests in the same boat so maybe it can be explained when selling. Otherwise great!!

Syforniab

Children should go free !

Dee

July 2022

The route the driver took us back to our hotel may off been longer but I loved the route through the mountains, amazing driver really polite instead of driving past our hotel he dropped us at the door too

Paul

Traveled as With family - 38 years old

Overall the coach journey was fine. The only issues we had were poor instructions for the pick up point and no information about the rule for mask wearing on the coach. A member of staff was selling these to all passengers when entering the coach. At 1.5 euro’s

Nigel

Great park to visit, well kept and animal shows superb. Animals seem well looked after. Good places to buy food and clean areas to picnic if taken own food as we did. Visitor photo very reasonably priced at €6.50 and good quality photo. Coach transfer was a little longer than expected as you travel anti-clockwise around island from the south west area but views were great and it’s to do with avoiding slower single roads. Great day for all ages

Elaine

June 2022

The park is absolutely amazing!!! You can tell animals are well looked after, the shows were brilliant! There were signposts well positioned so you could find your way around the park easily

Roxy03

Traveled as As a couple - 45 years old

When we arrived we had to wait to get barcode for entry even though we booked online

Tracy

May 2022

Traveled as As a couple - 40 years old

Great trip. Easy pick up close to hotel. No hassle organising own transport. A bit of a long journey but worth it as the park was great.

Rob14

Went up one side of the island which gave us a chance to view parts of the island also a few pick ups on the way so nice to view other towns.On the return we travelled back down the mountain side of the island with spectacular views.We got to view practically the whole island and this was just a bus transfer but it was more like a tour in its own right.

RC

April 2022

it would of been handy to have a small map on the ticket to show where the coach pick up point is. It would of also been better if we had been told a coach number or what branding would be on the side of the coach as many coaches use heading to the same destination use the same bus stop.

Ian

Traveled as With family - 40 years old

It is a very good day out! The downside is having to ware a mask when it is very hot! Well worth the money though.

GNick

March 2022

Traveled as As a couple - 42 years old

This was the transfer to/from Loro Parque. It was on time and made clear where the return coach would be and the number etc. Coaches were in good/clean condition.

Leo

Traveled as With family - 14 years old

Zena

February 2022

Traveled as With friends - 33 years old

The transfer took just under 3 hours which was a long time for our 5 year old. She did enjoy the Lord Parque though.

Calgary Flame

January 2022

Perfect well organised transfer there and back possibly as it had nothing to do with the hotel rep Jules at Punta del Rey. Very nice and friendly driver.

MD

Traveled as As a couple - 24 years old

If you're in one of the first hotels to be picked up, the transfer time is in excess of 2 hours. That's excessively long for the journey from Costa Paraiso to Puerto de la Cruz. TUI should really have a number of smaller busses rather than 1 big bus to reduce the transfer time.

November 2021

TRIP WAS VERY GOOD EVEN AFTER THE BUS BROKE DOWN BUT WAS VERY QUICKLY REPLACED

October 2021

September 2021

From United States of America

On time, clean bus, friendly staff

Picked up from local hotel, dropped off at the entrance of the park , picked back up from entrance and taken straight back, nothing to fault.

August 2021

Everything was excellent except for the transfer, I think the TUI ran transfers should give you more info on the app, like the transfer to the airport gives you. I had no clue what bus I was getting on and like 3 lora ones showed up while I was waiting there.