Due to the religious nature of the Basilica, all participants, regardless of gender must cover their shoulders and knees
If access is restricted due to private events inside St. Mark's Basilica and/or Doge's Palace, the local operator cannot be held responsible, and no refund will be issued
In case of unforeseen circumstances, such as bad weather (heavy rain, strong wind, high tide) conditions that prevent the gondola ride from taking place or any operational or safety reasons beyond the operator's control, you may be offered another experience, but no refund will be provided
If you choose the 8:15 am tour when booking, your tour will not include a break for lunch and therefore has a duration of 4 hours
This tour is fully refundable up to 7 days prior to the event. Within 7 days, this tour is 100% non-refundable
All guests must supply their full name that matches a valid ID at the time of the booking. Should you fail to provide these, your reservation will be cancelled. Name changes are not permitted
Appropriate footwear (e.g. boots) in case of high tide
A valid ID with a photo is required to visit the St. Marks Basilica. Failure to bring an ID can result in the security staff refusing your entrance to the monument