Product Details

Bezpłatna anulacja

Język: Hiszpański, Angielski

Akceptowany voucher mobilny

Duration: from 4 hours to 8 hours

Wliczone są opłaty za wstęp

Wycieczka z przewodnikiem

Natychmiastowe potwierdzenie

E-Voucher

Why you’ll love this…

On this full-day family cruise you'll glide through the best of the Mexican Caribbean

The snorkelling gear is provided, so dive into clear waters and explore vibrant coral reefs

You can enjoy unlimited drinks and a grill buffet at an exclusive beach club

There's an optional 50-minute guided golf cart tour to explore the island's southern tip

It's perfect for families as kids over eight can join in on the snorkelling fun with an adult

What we expect

The best of the Mexican Caribbean is calling on this exclusive boat trip to Isla Mujeres – think snorkelling, A-list landscapes, and pampering along the way, all in a family-friendly setting. Maria, one of our expert local guides, says, "Isla Mujeres, or the 'Island of Women,' was once a sacred place for the Maya, who linked it to the goddess Ix Chel. These days, it's a sanctuary for sea turtles and sits right next to the UNESCO-sited Mesoamerican Barrier Reef, making it a prime spot for snorkelling, diving, and eco-adventures."

Your day kicks off with a hotel pick-up and check-in at...

✔Catamaran cruise
✔Admission fees
✔All meals
✔Soft drinks
✔Open bar serving locally branded drinks
✔Transport
✔Snorkel stops
✔Exclusive itinerary

Co zapamiętać

Children under eight years old can't take part in the snorkelling session

Children eight years old and over can join in with the snorkelling if they are accompanied by an adult

You'll need to be able to swim around 400 metres to enjoy the guided snorkelling session

Just so you know, as the snorkelling is by a coral reef, you'll need to wear bio-degradable suncream to protect the environment, or you can buy some onboard

If you choose to take the golf cart trip, it's around 50 minutes, otherwise you can relax at the beach club

In the buffet grill at the beach club, you can typically find guacamole and chips, French fries, hot dogs, tortas, chicken chilaquiles, tacos, salads, fresh fruits and vegetables, and mexican desserts, like arroz con leche

Not suitable for guests with poor health

Not suitable for guests who suffer from travel sickness

Not suitable for wheelchairs

Not suitable for those with reduced mobility

Not suitable for guests who can't swim

Children must be supervised by an adult (over 18 years) at all time

Bring a towel

Bring a hat

Bring money for extras or gratuities

Bring bathing gear and sunblock

Bring biodegradable insect repellent

This is one of our TUI Collection experiences, which give you a local flavour of the destination while showcasing its unique, authentic and responsible values.

Dostawca

Opłata rezerwacyjna

Opłata za anulowanie

Reviews

great

4.1/5

Based on 88 reviews from verified customers

All ratings (88)

Excellent (52)

59%

Great (18)

20%

Average (5)

Poor (8)

Bad (5)

Hollie

February 2026

From Wielka Brytania

Traveled as With family - 23 years old

Poor

The trip was sold to us as a family day out, turns out you can’t go snorkelling if you’re over 60years old, which my parents are, but no one told us that when booking. They just wanted the sale. It absolutely spoilt what was going to be a wonderful trip for our 40th and 70th birthdays. My parents are fitter than most of their age too. Tried speaking to the Rep after and she just said it wasn’t to do with her and she wasn’t aware, even though we found out that they are all told in their training.

Gabi

From Niemcy

Traveled as As a couple - 41 years old

Excellent

Mitarbeiter,sehr Aufmerksam und freundlich,lustiges motiviertes Team,sehr gute All Inn Leistungen,Badestop vom Katamaran aus nur 10 minütige Erfrischung,viel zu kurz

Mykee

Traveled as As a couple - 21 years old

Ken

January 2026

Traveled as As a couple - 65 years old

Fun trip, plenty of drinks, experienced crew. Nice beach stops, fun buggy ride. Lunch was good.

Lee Gibson

Traveled as As a couple - 42 years old

Great

N gray

Traveled as With family - 25 years old

Only enjoyable part was the free time on the beach did it 4 years ago 100x better no organisation birds eating out the food we was expected to eat bird poo all over the sides, kart tour guide never stopped us once to point out what was what previously was given loads of information. This trip has dropped off majorly then pressured to give tips for a trip we thought was terrible when I refused they went to mom and lied saying I said she was tipping them.

Barry coleman

Traveled as With friends - 37 years old

Well, we was under the impression that that we were going to be snorkelling for an hr, which at most was not even 20 mins, rushed back on boat. To get to 1st part of island for shopping. Once back on boat took no longer than 15 mins to next stop for lunch and to do the golf buggy tour. We got off boat and had lunch, halfway through eating to be told we were not in right Resturant. We had had NO Guidence. We didn’t get to do buggies as hadn’t pre booked. After 2 half hrs back on boat, Back!! .

Lisa knight

Traveled as With friends - 38 years old

When we arrived staff wS great on the boat but as soon as we got to the beach we was not shown where to go we sat down at to eat and we wS told we was at the wrong place half way through eating our meal so we got up to try and find our guide, to look for buggy tour as we was told we could have a 50 minute tour of the buggy we searched for our tour guide which was a no show, a compl6wSte of money would never book a trip with tui again absolutely shocking

Tina Baker

Traveled as With family - 33 years old

no collection, waiting 2 hours for coach which did not turn up. had to get taxi. sold a TUI english trip but nothing to do with Tui and only 2 english families. deserted at the end and had to pay for a cab to get back to hotel. £130!!! missed our evening Christmas meal (overall 12.5 hours out of the hotel)

Aimee

December 2025

Brilliant experience from start to finish. Catamaran staff were excellent, very attentive and enthusiastic, we really enjoyed our time on the boat. The island was beautiful, golf buggy tour was fun, saw some great sights. Beach club was nice, good food and drinks although did feel a little busy. Snorkelling was not quite as expected, it was quite choppy, deep water and surrounded by lots of boats, not the quiet colourful coral reef I imagined but the staff were very good. Overall fantastic trip.

Nikki Owen

I put this complaint in with our reps on site. Our family received £125 compensation but I have not received mine.

Jade

Traveled as With family - 19 years old

The transfer never arrived and there was no communication from the Tui Reps of an issue. We waited 2 hours then had to book our own taxi to the port. When we arrived there was no Tui rep to greet us so it was very confusing on where to go next. We were put on a boat that wasnt a Tui ship and even though the crew on board were fantastic, we were sold a TUI only boat with a santa on board for xmas day and this didn’t happen leaving our children very upset. Theres more to say…

Tracy

Traveled as With family - 28 years old

We were not allowed to snorkel because the water was choppy, the whole point of the trip was to snorkel so it was disappointing.

Lucy

Traveled as With friends - 27 years old

The trip was very well organised. Unfortunately due to the wind we were unable to snorkel with all the tropical fish. However, the trip was fun, the golf buggies were funny. The kids enjoyed themselves too. I recommend this trip.

Donna

Not a luxury boat! Awful coach! Awful beach club! Loud music all day! Like an18-30 booze cruise

DC

Traveled as With family - 24 years old

We were told when we booked the trip that it was a specially decorated boat ready for our Christmas sail, when we arrived it was just a normal trip. The snorkelling was cancelled but there were other boats snorkelling so thought this was a joke. We spoke with the rep and complained and it was only then that they arranged the Santa from the other boat to come to ours, everything was very rushed and I feel the whole trip which was very expensive was missold by the TUI team

Franz

Ich habe auch eine Firma und kenne mich aus. Oft ist der Erste Eintruck entscheidend und in diesem Fall ernüchternd. Leider ist die Umgebung am Hafen sehr ernüchternd, es hat den Anschein eines Schiffsfriedhofs. Überall stehen teilweise Schiffe und Boote die sich im Wasser und am Land auflösen. Es wäre ein Einfaches mit geringem Aufwand dort etwas Einladender,Vertrauenswürdiger und Professioneller aufzutreten. Eure Teams sind hochmotiviert und geben den ganzen Tag eine tolle Leistung ab.

Tom

Traveled as As a couple - 15 years old

The overall experience was fantastic and the staff aboard the boat couldn’t be any friendlier 11/10.

Denis

Es war ein sehr entspannter und angenehmer Trip. Insbesondere waren wir von der Aufmerksamkeit und der Freundlichkeit der Crew auf dem Boot angetan. Wir können es nur weiterempfehlen.

Hülya

Traveled as With friends - 18 years old

It was very good

A+++++

From Polska

Selina

Traveled as As a couple - 6 years old

Hana

Traveled as As a couple - 26 years old

Peter

Traveled as As a couple - 48 years old

Vany

November 2025

Traveled as With family - 21 years old

Katamaran Tour mit Albatros IslaMujeres hat Uns gut gefallen,Top Service.. Gut organisierter Ablauf,.. bisschen mehr Zeit an einzelnen Stopps wäre schon schöner gewesen... natürlich alles sehr auf Tourismus ausgelegt,aber das muss einem im Vorfeld schon klar sein ?? Gemeinsame Golf Cart Tour haben wir als sehr lustig empfunden.. Essen auf der Insel hat uns persönlich auch zugesagt..

Atkinson

Traveled as As a couple - 28 years old

Mexico trip

Traveled as With friends - 46 years old

Excellent trip

Mrs Hancox

Traveled as With family - 30 years old

A more child friendly menu, include fries, pizza etc An extra hour to enjoy the beach club as was VIP trip seemed rushed at beach.

Ian and Vicky uk

September 2025

Traveled as As a couple - 43 years old

Average

I feel we were somewhat misled, this was supposed to be a trip to the island with snorkelling as part of the trip, the one thing that we most wanted to do as the snorkelling around the waters by the hotel are not good due to sea weed and very little rockery etc for sea life. We got on the boat after being told we couldn’t use our suncream to snorkel. Then when at water we were informed that if you are over 60 you couldn’t snorkel. It would be a good idea to let the client know this before they

Claire Houghton

Traveled as As a couple - 33 years old

No really for anyone under 8 or over 60

Zoe & Nathan

Traveled as As a couple - 32 years old

So well organised, good fun, staff were fabulous. A really good day out.

Roger McNickle

Traveled as As a couple - 61 years old

The staff on the catamaran was absolutely fantastic they were very helpful getting on and off the boat and was always ready to help you if you needed any help with everything. They made sure you had always got a drink wether it be water or alcohol

Chris G

Traveled as As a couple - 39 years old

Scott

Traveled as With friends - 21 years old

Was one of the best days we've had in Mexico and we've been 3 times. The day was perfect

Ellen

Traveled as As a couple - 38 years old

We had the best day. Followed by a driver having no clue where our hotel was and people on the transfer having to direct him after a 20 min diversion

Andy Thorne

We have been on many Tui holidays and Tui excursions this one didn’t disappoint , only criticism I have is the lunch was not the best on the this trip.

S Whiteley

Traveled as With family - 42 years old

All staff excellent and helpful, flight amazing couldn’t fault a thing, all trips booked easily.

Martine en Luc

From Holandia

Onvergetelijk! Prachtig …geen woorden voor.

Jason

Traveled as With family - 38 years old

When we arrived to pick up the boat we were stood around for probably 30 minutes checking in before boarding and also we were pretty much forced to buy sunscreen as ours wasn’t “environmentally friendly” we wasn’t told that we needed this type of sunscreen this needs to be made clear going forward!

August 2025

Traveled as With family - 39 years old

I loved the catamaran trip. We were looked after by staff. Unfortunately I could not do the snorkeling as the snorkel kept slipping out of my mouth and wasn't great. Otherwise an excellent trip, beautiful beaches , buggy ride was fun

Simon Henser

Excellent day which had something for all the family. Great service from the team on the boat who also acted as our guides it was a perfect day.

Catherine Hancock

Traveled as With family - 31 years old

Snorkelling was very manic First stop should be shorter Second stop you should be able to do the golf carts in your families not with other families as your family isn’t a 4 Catamaran was gorgeous but used to nets not wooden planks. Team were great, brilliant service loads to drink

Hannah

Traveled as With family - 26 years old

The food was very good. We enjoyed the carts but they are old and not guaranteed reliability. The organisation for the carts took 20minute to say they do theses trips day in day out. The snorkeling was not as enjoyable as we expected. We thought we stop in the coral reef and snorkel at our leisure but no it ended up doing a 400m swim following the guide. We are all strong swimmers but this took it out on alot of people especially children, not the nicest of experiences if it was your first time.

Kevin bedden

Paul

Only thing that we didn’t like was the landing spot on the island - felt like the boat sent us to a specific ship to buy tequila etc. it was very expensive and they were very persistent.

Kasia

Traveled as With family

Amy

Traveled as With family - 16 years old

The day as a whole was amazing. The boat and the crew were great and the stop points were brilliant. The buggy tour was also great. The only down point was that when booking the confirmation stated that children under 6 could not snorkel but would be able to swim while at the snorkeling stop, however this was not the case and children under 6 or anyone who did not want to snorkel were not allowed off the boat during the snorkel stop.

Julie allinson

Traveled as With family - 34 years old

Very well organised lovely friendly people and fabulous day out

Dave A

Traveled as With family - 37 years old

The snorkeling part of the trip was rushed and very crowded.The trip got better after this with lots of activities packed into the rest of the day. The crew on our boat were fantastic, were fun and looked after everyone, young and old.Would definitely recommend.

Paula Hill

Overall a nice trip. Felt rushed in places (snorkelling and golf buggy ride around island) food at beach club wasn’t great either and some of it was left open so the birds were having a field day. The beaches were amazing and you had a bit of free time to explore by yourself. Also, get travel sickness bands before the trip as they are a tip off otherwise, and get a waterproof phone cover too

Michelle

July 2025

Traveled as With family - 36 years old

Loved it all it snorkel stop, beach, lunch & drinks all day was good value. Staff were brilliant on the boat and made the day fun for everyone. Only complaint was 1 hour to get to boat and on the way home it took 2 half hours as we went the total other way to drop people off at their hotel. Surely the journey out should have been the same on the way home.

Mark Newman

We waren er bij het boeken van de excursie niet van op de hoogte dat kinderen pas vanaf 8 jaar mogen snorkelen. Onze zoon van 7 jaar mocht dus niet snorkelen. Er werd bij deze mededing door de medewerkers op de catamaran gezegd dat er later op het eiland nog voldoende ruimte zou zijn om te snorkelen. Dit was echt niet zo. De gehele excursie was gehaast en niet wat we verwacht hadden. Achteraf gemeld bij de reisleider van TUI. Hij was verbaasd en niet op de hoogte.

Rodriguez

Der Reiseleiter Herr Pawel war stets da und bemüht uns alle Fragen zu beantworten... Auch die Empfehlung für den wunderschönen Ausflug Isla de Mujeres war ein unvergessliches Erlebnis.... Vielen Dank Herr Pawel...

Matt

The mini bus was a full and felt tight on space so was not the most comfortable hour transfer. The staff on the boat and golf buggy trip were really good. Informative, full of energy and not pushy. They really made the event good. Overall well organised and happily recommended to others.

John

Well organised trip and quite relaxing. The guides were helpful aswell.

Christian

Traveled as With family - 35 years old

Lisa W

Really good value for Money! The whole trip was absolutely brilliant! The Island is so beautiful and it was great to trek around the Island on the buggy. So much to see! The boat was clean and the service on the boat was excellent. We stopped to snorkel in the Sea which was one of the highlights because we saw the underwater statues! Fabulous Trip !!

Jotelfer17@gmail.com

The checkin was intimidating, telling you you cant swim with the suncream you have, you must buy the suncream they sell or you pollute the sea & kill the wildlife. catamaran itself was lovely but over crowded & the staff demanding tips was embarrassing. The beachclub was ridiculous, the owners disgusting dog following you about was dangerous. The staff wouldn’t give you a plate unless you tipped them but the food was disgusting. No available beds at the beachclub. Waste of money

PML

Absolutely amazing tour. The beaches are out of this world. The beach club was amazing. The food included was great. The crew on the catamaran were so friendly & very attentive. The golf buggy was great fun & we saw some great sights. I would 100% recommend this excursion.

Stacey

Traveled as With friends - 34 years old

Snorkeling was very rushed as had to be ready as soon as boarded. Service by the staff was excellent.

Wolfgang K

Traveled as With family - 41 years old

Ein Ausflug, der eigentlich in der Idee gar nicht so schlecht ist. Man geht nur 1 mal Schnorcheln. Und das so cca. 10 min ohne auf eigene Faust was machen zu können Zweiter Stop auf der Insel. Man.muss dort durch ein Einkaufscenter auf die Insel. Idee. Am Strand bleiben und cca 200 Meter bach rechts gehen. Da ist ein schöner öffentlicher Strand. Zweiter Stop auf der Insel mit geschätzten 300 Leuten. Das Golfcardfahren ziemlich langweilig. Alles wie am Fließband. Viel zu teuer.

TJ

Traveled as With family - 32 years old

Disappointed with the snorkelling experience- very busy and little to see. Felt pressured to buy suntan lotion even though only swam in reef for short periods and start of experience. Enjoyed golf carts.

Bernice

June 2025

The staff were at ti.e quite ********** and a lot of rush could have been more laid back and fun not enough time.e to take in the activities and enjoy them

Heidi

Traveled as As a couple - 35 years old

Steve and Tracey Dennis

Traveled as With friends - 42 years old

We enjoyed the whole experience start to finish .

Jade M

Traveled as As a couple - 19 years old

Make sure you have plenty of suncream! We bought some and it worked out at £28! Also it didn’t work for me, I have never been so burnt in my life! Buy suncream, skin bands, hat and waterproof cases before you go if you need them. I would have skipped the 1st stop and had longer at the Island.

Kim

May 2025

Lee miller

Traveled as With family - 29 years old

Bit too expensive but thoroughly enjoyed the trip

Anon

Traveled as Alone - 24 years old

The organizers have asked the guests for tips at the end of the cruise; also they have personally asked me private details like where was I lodging in which Hotel etc. I was picked up too early from the Hotel and had to wait for one hour and 45 minutes before setting sail.

Nina

Traveled as With friends - 40 years old

Crew were absolutely amazing. Very attentive and engaging. Not really appropriate for young children but a great day out

Tina

Traveled as As a couple - 44 years old

A better area to go for a swim

Waldemar

Debruyne Dirk

Traveled as With family - 50 years old

Vlekkeloos verlopen met de correcte ondersteuning van tui

Niki Leeds

April 2025

Fantastic trip, we were kept well hydrated on the day. The catamaran was spotless, crew lovely. Angel the guide was brilliant and the highlight for us was the golf buggy tour around the island. The Albatros beach bar was also great. Lots packed into this trip but didn't feel too rushed. Would recommend 5/5 for anyone with kids over 8 (min age limit to snorkel)

Overall a great experience only points to note are that we booked the trip to do snorkelling however we were not made away until we were on the boat that this was no longer going to happen . We were also pressured to buy natural suntan lotion after being told we could not swim unless we bought the suntan lotion & then told we were not swimming was a con . Also felt pressured to tip when the staff make you feel bad saying the tips are how we feed our families . It’s a great trip don’t get me wron

Jen

Main reason for booking was the snorkeling, the trip was cancelled on the Sunday due to the sea conditions but we were told Monday would be perfect. It wasn't and there was no snorkeling so just a boat trip and golf cart which was good but not worth the money. I appreciate can't help the weather but Tui knew the snorkeling wouldn't happen and didn't tell us. On check in they also sold us eco sun cream for swimming that wouldnt impact the sea life knowing we wouldn't be going in the water!!!

Mig

From Francja

Mexico Massive

Traveled as With friends - 36 years old

The crew were fantastic making sure everyone had a great time

Anne corrie lynsey Sarah mandy and kelly

Great experience and a amazing value Just a great time

Brett

Done what it said on the tin, but the snorkelling was very rushed like the rest of the activities. The golf carts didn’t work properly and we spent more time at local coconut shacks trying to sell magnets than exploring the island. Which we though we would do

Natalie

February 2025

Traveled as With family - 14 years old

Over all the trip was good, however the whole trip was very very rushed, being a family trip there was hardly any time to enjoy the island and stops. Was a shame we didn’t get to fully enjoy it and felt extremely rushed

January 2025

This tour was an amazing family experience. The tour guide we had couldn’t have been better, we were informed every step of the way and we felt safe.

Wally17

Traveled as With family - 17 years old

Staff where incredible, really helpful, excursion was alot of fun and some stunning sights

Sam daniel

Loved every minute of it

Klari

Alexia

Leider war nur ein schnorchelstop und wir mussten uns das Golfcar mit einem anderen Pärchen teilen. Das fand ich nicht so toll denn wir haben dafür ja bezahlt. Die Zeit war insgesamt zu kurz, sehr viel Zeitdruck und beim ankommen am hafen mussten wir noch über 1 Stunde warten bis es erst einmal los ging. Die Crew an board war super und immer hilfsbereit.